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Quality Inn

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104 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Barrie, Canada
Reviewed 1 week ago

This was a 1-night stopover on our way home from vacation. We tried to use one of the coupons from the hotel booklets found at the rest stops etc. However the assistant manager on duty, Marshall, told us we didn't need the coupon and he could better the room rate to boot! Wow! Marshall was very professional and friendly as...

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Helpful?
Thank David M
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I am so glad to hear you were so pleased with my service and I definitely appreciate you posting such wonderful compliments. I really do love my job and getting to meet the guests and I have to say meeting you and your wife was definitely a pleasure. I hope you will keep us in mind in the future if...

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 2 November 2016 via mobile

Locared near the interstate 79, gas station and diner around the corner, our stay with CAA discount was outstanding. Super-clean room and spotless bathroom, feather-soft mattress bed, coffee-maker/microwave/ref, what a great ameneties!!! Includes hot breakfast, pretty-fast wifi,and cabled tv/HBO. What else can you ask for a comfy stay under$70?!!.

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Helpful?
Thank jonah378
About Hotel's Favourite Review
Elizabeth P, General Manager at Quality Inn, responded to this review

First off I would like to thank your such for taking the survey and posting your review. Our guests opinions and critiques are very important and useful to us. Our number one goal is to provide our guests with the best possible experience it is always good to hear when we have achieved our goal. Sincerely, Elizabeth Pickens General Manager

Martinsburg, West Virginia
Reviewed 1 week ago via mobile

Walk in entrance was typical and process took average 10 minutes to check in. The price for the stay was a little less expensive than other area hotels. I was a bit disgusted, not so much of the continental breakfast but at the guest, mostly college students who were also there staying the first night we were there. They appeared...

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Helpful?
Thank carrieo530
Harrisonburg, Virginia
Reviewed 3 weeks ago

They've upgraded some things since my last visit, and it was about time. They've added a much-needed elevator, automatic entrance doors, and they've expanded their breakfast area. They still have a way to go, like replacing the old carpet and some of the older furniture. But this place is a good value, compared to the more expensive hotels in the...

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Helpful?
Thank 1bert818
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

First I would like to thank you for taking notice of and acknowledging the updates we've made over the last few years. It has been a rewarding yet time consuming process. Also as you pointed out we still have work we want to do and we definitely appreciate guests like yourself who have been patient and understanding during the process....

Barrie, Ontario, Canada
Reviewed 5 weeks ago

This place is easy to locate just off I-79. The staff was fantastic, very friendly and efficient. total check in time was about 3 minutes. The room was very clean, the beds comfortable which made for a good nights sleep. I would recommend this hotel to anyone. There is an excellent 50's 60's diner in the adjacent property which I...

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Helpful?
Thank dingaling41
Elizabeth P, General Manager at Quality Inn, responded to this review

First I would like to thank your for taking the time to post your review. Your opinions, ratings, and critiques are very important to us. We use the as a pat on the back when we've done good and to do better when we come up short. I am also very pleased that you enjoyed Dj's i'll be sure to...

Waverley, Canada
Reviewed 12 March 2017 via mobile

We had a great stay at this Quality Inn. Our room was modern, well decorated and very clean. The bed was comfy and the pillows were perfect. Wifi was good; no problems. We were on the second floor but it was no problem with the elevator close by. The breakfast was good and the breakfast room was big enough to...

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Thank JeanYHZ
Reviewed 20 November 2016 via mobile

Not bad for a last minite decision on a pet friendly hotel. The room was clean and shower was hot. It's just off interstate and has two restaurants with in walking distance. We ate at Dj's Diner , food is good and made to order. Not, sure I'd stay there again only because the walls are really thin and you...

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Helpful?
Thank Renee A
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

We are very glad you enjoyed your stay. I do however apologize you were disturbed by the neighbors. Perhaps if you chose to stay again we could put your room where you don't have neighbors on either side assuming we're not sold out. Sincerely Marshall Madary Asst General Manager

North York
Reviewed 15 October 2016

This is a nice place to stay. It has been renovated in the last couple of years and was very clean and attractive. The woman on the front desk was very friendly and helpful. The room was spotless and the bed comfortable. There is a 50's diner just up some steps from the hotel which is very convenient. The breakfast...

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Helpful?
Thank Doreen D
Huntington, WV
Reviewed 4 October 2016

This was my second stay, and I wasn't really impressed. The rooms need to be updated. The tv in our room was really dark. At first, I was thinking that it was a dark scene, but my daughter pointed it out. (We did not report this for this was not a priority for us.) I did report that the AC...

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Helpful?
Thank Cornealia P
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I am very sorry you were not pleased with your experience. Here, at Quality Inn customer satisfaction is a big priority for us so we are very distressed when reading a review such as yours. We will take your comments and concerns very seriously and see if we can't provide you with a more satisfying experience in the future. Sincerely,...

Cleveland, Ohio
Reviewed 27 September 2016

Staff, friendly and efficient. Room was clean, bed was comfortable. Plusses include shower with STRONG water pressure as well as a curved shower current for extra arm room. Only minus that comes to mind is that the toilet sits very low to the floor. As a sufferer of arthritis it was a minor inconvenience but not impossible to deal with....

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Helpful?
Thank dadsaysno56
Elizabeth P, Front Office Manager at Quality Inn, responded to this review

I would like to thank you on behalf of our staff for all your kind words. Our staff works hard every day to provide our guests with the absolute best experience and we find it very encouraging when one of our valued guests acknowledges those efforts. We would be very glad and honored to have you stay with us again...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn

Address: 1185 Airport Road, Fairmont, WV 26554-9283
Region: United States > West Virginia > Fairmont
Price Range: $69 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Fairmont
Comfort Inn Fairmont
Fairmont Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always request upstairs & away from highway noises and elevators.”
1bert818, 30 Mar 2017 | Read review
“we were in room 283 on a weekend and had no problems. If mobility is a problem I would suggest you ask for a room closer to elevator.”
dadsaysno56, 26 Sep 2016 | Read review
“Room 212 was really good.”
MehaD, 12 Jun 2016 | Read review
“They have an elevator, no matter what room you get, it will be clean and quiet.”
DPYBrown, 6 Jun 2016 | Read review
“Our room was perfect on first floor.”
maryy211, 18 Mar 2016 | Read review
5 of 5