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07/05/2017 08/05/2017
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    Country Inn & Suites By Carlson, Charleston South

    105 Alex Ln, Charleston, WV 25304-2971
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (10)
    Room & Suite (14)
    Dining (1)
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    Overview

    • Excellent48%
    • Very good28%
    • Average14%
    • Poor7%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Charleston South
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 1 week ago via mobile

    The staff was nice, the breakfast was decent, there wasn't any room service which was odd because most hotels have that. Rooms were nice but someone was smoking Pott in the room next to us. Pool was ok but the "spa" needs some workMore

    Helpful?
    Response from Mary A, Front Office Manager at Country Inn & Suites By Carlson, Charleston South

    Thank you for taking the time to write a review regarding your stay with our hotel. We are considered a select service hotel instead of a full service hotel. That is the reason we do not offer room service. I am happy to see you...More

    A TripAdvisor Member
    212 reviews
    Hotel's Favourite
    Reviewed 21 January 2017 via mobile

    Read the reviews on TA and made my reservations. First time staying at a Country Inn & Suites and I am very impressed with this chain, specifically this location. Ample parking in a quiet area of Charleston. Rooms were good size, clean with good A/C,...More

    Helpful?
    Response from Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South

    What a great review! Thank you so much, we appreciate your feedback and it is very important for us to ensure everyone enjoys their stay. Thank you for your time in taking the survey and we hope to see you again soon. Thanks! Mary Adams

    Reviewed 1 week ago

    After a long day originating in middle Tennessee, we were quite tired. We have had generally good experiences with Country Inn & Suites in the past, so we decided to try our luck at this property. Unfortunately it fell short of our expectations. The issues:...More

    Helpful?1  
    Response from Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South

    I apologized for any issues you had during your stay. I just checked the sample toothpaste and there is not an expiration date on there that I can find. We have corrected the hot water issue, I do apologize. As far as the parking lot,...More

    Reviewed 2 weeks ago

    Hotel is located about 5 miles south of Charleston, W.V., just off rt77. hotel is ok the rooms are nice and you get a pretty good breakfast. There are some ok restaurants nearby. Charleston has some good places to visit.

    Review collected in partnership with Country Inns & Suites By Carlson
    Helpful?
    Response from Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South

    Thank you for taking the time to complete the Trip Advisor review. We appreciate your feedback. Please visit us again soon. Mary Adams

    Reviewed 2 weeks ago

    We stopped here on our way to Myrtle Beach from Michigan. It was right off the hwy and check in was easy. I reserved ahead since we had our furry friend with us and needed a hotel that was pet friendly. They only had so...More

    Helpful?
    Response from Mary A, General Manager at Country Inn & Suites By Carlson, Charleston South

    Thank you for letting us know about the smell in the pet rooms. We do shampoo the carpets after each guest, but it does happen. We will ensure that the pet rooms are shampoo'd regularly, but due to the amount of pet friendly hotels in...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Room amenities
    • Microwave
    • Air Conditioning
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 98 - USD 134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Charleston
    • #2 Business Hotel in Charleston
    • #8 Family Hotel in Charleston
    Photos
    Traveller (10)
    Room & Suite (14)
    Dining (1)
    Pool & Beach (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    West Virginia State Museum
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    5.47 km away
    State Capitol
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    Questions & AnswersAsk a question
    DJC577
    How close are restaurants?
    18 April 2017|
    Answer Show all 9 answers
    Response from Jerri C | Property representative |
    There is I Hop and McDonald as Robert M mentioned, but there is also Bob Evans, Texas Steakhouse, and Subway that are on the same side of the road as the hotel. both are closer than I Hop and McDonalds
    0
    Votes
    StoneColdDude
    Is there room for a boat and trailer to park?
    27 March 2017|
    Answer Show all 5 answers
    Response from Mary A | Property representative |
    Yes, we do have parking for trucks with trailers, typically they park along our drive coming into the property. They can not fit inside the lot, but can park along Alex Lane.
    0
    Votes
    Seth G
    Do they one bedroom suites have a door in between living room and bedroom?
    3 March 2017|
    Answer Show all 2 answers
    Response from Mary A | Property representative |
    Hi, thank you for the question. My apologies, the Suites does not have a door that separates the living area. It is an open floor plan. Mary Adams
    0
    Votes
    Room Tips
    "Get a room on the top floor to avoid having to hear noisy neighbors above you."
    Read review
    "First floor"
    Read review
    "Ask for a room on top floor front of hotel for a very quiet room if you are a light sleeper"
    Read review
    "Get a room facing the parking lot. Top floor"
    Read review