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    Holiday Inn & Suites Charleston West

    400 2nd Ave, Charleston, WV 25303-1216
    Hotel website
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    06/08/2017 07/08/2017
    USD 116*
    USD 112*
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    USD 116*
    USD 112*
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    USD 116*
    USD 112*
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    Traveller (131)
    Room & Suite (69)
    Dining (15)
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    Overview
    • Excellent60%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “comedy zone” (7 reviews)
    “front desk” (64 reviews)
    “train tracks” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Holiday Inn & Suites Charleston West
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    Hotel deals
    Hampton Inn Charleston - Southridge
    744 reviews
    #1 of 23 hotels in Charleston
     
    Country Inn & Suites By Carlson, Charleston South
    414 reviews
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    346 reviews
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    Rooms
    6 Aug.7 Aug.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (454)
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    There are newer reviews for Holiday Inn & Suites Charleston West
    See the most recent reviews

    21 - 25 of 454 reviews

    Reviewed 1 May 2017 via mobile

    We stayed here for a wedding, and the service was fantastic! From the time we checked in until we checked out we couldn't be more pleased with our stay. Sam L., Roberta, and Donnie were fabulous! So friendly and welcoming, went above and beyond!! I...More

    Thank alaina c
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 May 2017

    Dear alaina c, We have the perfect venue for a wedding celebration, and as you mentioned, we have the perfect staff as well. Thank you for mentioning some of them and for sharing your experience. Come back again soon. S Arnold, GM

    Reviewed 27 April 2017

    One night stay to get off the weary road trip. Booked online. Quick check-in and out. Courteous front desk. Quiet, clean room. Just what we needed for good night rest. I have always been able to rely on the trusted name of "Holiday Inn," and...More

    Thank HisTraveler7
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 2 May 2017

    Dear Histraveler7, You are so kind to continue your loyalty to Holiday Inns. We were glad you choose us and that you remain a dedicated IHG member. Thanks, S Arnold, GM

    Reviewed 25 April 2017 via mobile

    Being a concierge at a Disney resort, my expectations for service are high. This resort met those standards. When I arrived on 4/23/17 there were two guests waiting to check in and the person working the desk was on the phone and obviously alone. He...More

    Thank Carol K
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 5 May 2017

    Dear Carol K, What a great compliment to compare us to Disney. Thank you for sharing your experience. S Arnold, GM

    Reviewed 24 April 2017

    Great conversation and excellent service. I stay at this hotel at least 8 times a year and the service is fantastic. The location is convenient and the food is good. Server was Jessica Nagoda and manager was Richard.

    Thank pattiengelbach
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 25 April 2017

    Dear pattiengelbach, We are now hoping for 10 times a year that you visit us. Thank you for sharing your comments and the special shout outs. They appreciate the mentions. S Arnold, GM

    Reviewed 13 April 2017 via mobile

    We had a great stay enjoyed everything Staff was super nice We loved Richard he welcomed us to breakfast wished us a great trip he was a joy Room was clean and specious Food was amazing my kids loved the breakfast Buffet 10/10 IGN would...More

    Thank fsharp
    Response from HolidayInnSuitesC, General Manager at Holiday Inn & Suites Charleston WestResponded 19 April 2017

    Dear fsharp, You're “Great”. We appreciate your sharing of the visit. We look forward to seeing you again soon. Thanks, S Arnold, GM

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • USD 111 - USD 160 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Charleston
    • #5 Romantic Hotel in Charleston
    • #5 Business Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Travelocity, Cancelon, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Holiday Inn & Suites Charleston West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Ramada Charleston Hotel Charleston ,
    • Charleston Ramada
    Add Photo Photos
    Traveller (131)
    Room & Suite (69)
    Dining (15)
    Pool & Beach (15)
    Hotel & Grounds (99)
    Bathroom (19)
    Business Centre & Event Rooms (10)
    Family and Play Areas (2)
    Nearby
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    4.23 km away
     
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    Holiday Inn Express Charleston - Civic Center
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    4.28 km away
     
    Hampton Inn Charleston - Downtown
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    Nearby Restaurants
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    Happy Days Cafe
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    .60 km away
    Nearby Attractions
    South Charleston Indian Mound
    28 reviews
    1.96 km away
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    18 reviews
    .60 km away
    Memorial Ice Arena
    7 reviews
    3.60 km away
    Little Creek Park
    5 reviews
    3.98 km away
    Ask a question
    Questions & Answers
    Nightingirl
    1 April 2017|
    Answer
    Response from MommaDiamond | Reviewed this property |
    Didn't see one outside but we weren't outside much. There is a huge fire.in lobby.
    0
    Votes
    Doug C
    8 February 2017|
    AnswerShow all 7 answers
    Response from IrisT | Reviewed this property |
    Yes, and we received an upgraded room, although I did not really care for the upgrade we received. You can see details in my blog.
    1
    Vote
    Rodney N
    12 October 2016|
    AnswerShow all 2 answers
    Response from 276elizabethl | Reviewed this property |
    Hi, I think it was open until 11:00 pm or midnight. It's not by rooms, so it had later hours, which was a great idea!
    1
    Vote
    Room Tips
    "Elevator makes everything quite accessible"
    Read review
    "Ask for a room away from the elevator."
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    "I would imagine rooms away from the elevator are the best. That is where we were."
    Read review
    "The top floor views are great!"
    Read review
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