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Motel 6 Charleston Civic Center

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1 room 2 adults 0 children
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Motel 6 Charleston Civic Center
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
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A TripAdvisor Member
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4 reviews
4 hotel reviews
4 helpful votes
Reviewed 2 weeks ago via mobile

My family and I stayed overnight here on our way to Myrtle Beach, SC. Since we only needed to sleep there from about midnight til 5 am, I hesitantly opted for a Motel 6. This was a great room for the price. The rooms were clean and we had plenty of towels. It was also quiet there, so we got...

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GSManagement, General Manager at Motel 6 Charleston Civic Center, responded to this review

Thank you so much for taking the time to provide us with feedback regarding your recent stay. We are glad to hear you had a great experience and got a good night's rest during your vacation travels. We look forward to having you back during your next visit to Charleston, WV.

Morgantown, West Virginia
Reviewed 4 March 2017

Good location and good price, but honestly one of the worst cleaned rooms I've every stayed in. There was hair in the shower and in the drain and it was extremely obvious that the only thing cleaned in the room was the bed. There were no towels and no toiletries, I had to call down to the front desk for...

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1Thank greenday5719
6Team, Brand Experience Team at Motel 6 Charleston Civic Center, responded to this review

Dear Guest, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-855-787-9864 to...

Louisville, Kentucky
Reviewed 5 February 2017

2nd stay here. First was about 4-5 months ago. Affordable hotel that allows pets so just about our only choice in the area under $100. Overall, not terribly noisy, but the price of course attracts low price visitors so kids in the hall late, doors slam loudly on the rooms, etc. Both rooms we've had were in decent shape cosmetically....

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Thank troyy0206
6Team, Brand Experience Team at Motel 6 Charleston Civic Center, responded to this review

Dear Troyy, Thank you for taking the time to share your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We strive to provide a comfortable night's rest, and are disappointed your visit was unsatisfactory due to the noise concerns you describe. We encourage you...

Morgantown, West Virginia
Reviewed 10 January 2017 via mobile

I recently visited this location in Charleston West Virginia, the staff was very friendly the room was very clean, very reasonably priced. Overall experience very good, will definitely stay when in the area again!!

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Thank defyingravity2016
Management response:

Thank you for taking the time to provide us with feedback regarding your stay. We are pleased to hear you have a great experience. We look forward to having you back during your next visit to Charleston, WV.

Charleston, West Virginia
Reviewed 13 December 2016

I stay fairly often at this motel. It's clean and affordable and the central location is very convenient. The staff is very friendly as well, especially Dakira. She is very quick during check in, professional and very friendly. I'm always glad to see her when I'm checking in because I know it'll be done right. Great experience. :)

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Thank Jasminebev
Joshua G, General Manager at Motel 6 Charleston Civic Center, responded to this review

Jasmine - Thanks for taking the time to provide us with feedback regarding your recent stay. We always enjoy hearing from our valued guests. We are glad to hear you had an outstanding experience. We look forward to providing you with outstanding service on your next visit to Charleston, WV.

ohio
Reviewed 20 November 2016 via mobile

We needed a place to sleep and shower. This Motel 6 fit that need. No frills or anything fancy but a clean room with comfortable bed and pillows. Excellent TV reception and a hot shower. For less than $50.00 a night we will stay here again under similar circumstances.

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Thank 69chevelleOhio
Management response:

Thank you for taking time to provide us with feedback regarding your stay. We always enjoy hearing from our valued guests.

Dinwiddie, Virginia
Reviewed 30 October 2016

thought this was a new hotel, only fairly new to the Motel 6 chain. Bad part of town, but we had no problems. Bedding, window treatments and carpet were new. Furniture was old. Bathroom was the worst. Peeling ceiling and wallpaper along with a dirty looking shower (not actually dirty just really worn) and the commode was actually loose on...

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Thank kat4117
Management response:

Thank you for providing us with feedback regarding your stay. We are very sorry that you encountered a problem during your visit. We will work hard to fix the issue and hope that you will give us another opportunity during your next trip to Charleston, WV.

Reviewed 22 September 2016 via mobile

Starting with the negatives - dodgy decor, no breakfast, noisy AC. But it was inexpensive, well located. And it was comfortable, had a gym and the most helpful reception staff. Absolutely fine so long as you aren't planning to spend the daytime in the hotel or the hotel bar.

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Thank jonathan R
Management response:

We appreciate your feedback and I'm glad to hear the staff was friendly and helpful. I apologize for the noisy AC unit and will have maintenance check the issue. We look forward to seeing you again on your next visit to Charleston, WV.

Princeton, West Virginia
Reviewed 9 September 2016

The service was good, people were nice. Clean and comfortable. The motel was within walking distance to the hospital where my husband was having short stay surgery and the price was great for our budget.

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Thank Debbie C
Management response:

We appreciate your feedback and are glad you had an enjoyable stay. We hope your husband is doing well and recovering from his surgery.

Reviewed 8 September 2016

We stayed at this hotel during its transition from Best Western. The computer system was not functioning properly, so check-in took much longer than normal. We were in the room for 4 nights. And as the days went by, the room got dirtier and dirtier. The only redeeming features were that the bed was comfortable and it was quiet.

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Thank Sharee J
Management response:

We appreciate you taking the time to provide us with feedback regarding your visit. I am sorry to hear that you encountered a problem during your check-in. We are glad to hear the bed was comfortable and that the room was quiet. We hope you will visit us again soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Stay at Motel 6 Charleston Hotel to save on great rooms and an unbeatable location near downtown Charleston's major attractions and events. Trust us, if you're looking for hotels in Charleston WV there's no shortage of things to do around the Motel 6 Charleston Hotel. You can explore natures hiking trails in the Kanawha Forest, visit the renowned Capital Market, experience art and science at the Clay Center Museum, catch concerts and events at the Charleston Civic Center or learn about new cultures at the West Virginia Cultural Center - and that's just the start! ... more   less 

Additional Information about Motel 6 Charleston Civic Center

Address: 1010 Washington Street East, Charleston, WV 25301-1711 (Formerly Charleston Plaza Hotel)
Region: United States > West Virginia > Charleston
Price Range: $86 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Charleston Civic Center 2*
Number of rooms: 160
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Also Known As:
Super 8 Charleston
Charleston Plaza Motel
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are extremely dirty!”
greenday5719, 3 Mar 2017 | Read review
“inspect your room before you unload, especially shower for cleanliness”
  • Filthy shower upon arrival
troyy0206, 4 Feb 2017 | Read review
“Look for another place to stay, if you want a clean hotel room.”
ShareeJ_12, 7 Sep 2016 | Read review
“Go down the street to the 4 points”
kylemm, 29 Jul 2016 | Read review
“The hotel has 7 floors. I was on the sixth floor no had a great view of downtown.”
Doodleebks, 1 Jul 2016 | Read review
5 of 5