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After a long day of traveling, we arrived at this inn, we reserved a premium room and it was excellent. We arrived late but were received with a smile and face to face, not thru a small window. Once in the room, it was fresh...More
They were very hospitable and kind people.
I really liked the room I have no complaints whatsoever. I ever come back to Charleston I would stay here again.
It’s very easy to get to and centerally located.More
Thank Cynthia B
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 20 October 2017
Thank you for taking the time to post a review. I'm pleased to hear you enjoyed our southern hospitality and found that the room was a great value. We hope you will visit us again. Charleston has lots to offer throughout the year.
I'll review chronologically.
When we went in the room (12/21 @ around 7:30 pm), the smoke detector was chirping piercingly every 30 seconds. Mom tried to call the desk, but the room phone wouldn’t work so she used her cell phone. She was told there...More
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 3 weeks ago
Thank you for taking the time to let us know of your recent experience. I am very sorry for the problems you encountered. Our goal is every guest finds a clean room every time. Unfortunately, we did not meet that.
The room does have heat...More
I wanted to comment on the cleanliness of the room and also the bathroom area was nice. The shower was very hot and Red Roof Inns competitor and neighbor, Motel 6, does not have very hot water or very clean rooms. They are only about...More
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 28 November 2017
Thank you for taking the time to post a review. I'm pleased to hear you enjoyed your stay. We strive daily to make sure every guest every time has a clean comfortable room. We look forward to having your guest again in the future.
Checked in 11/21/17, first leg of Thanksgiving travel. First off, the non-smoking room (#236) smelled of smoke, there were multiple cigarette butts outside the door. As my wife was getting into the bed, noticed bedbug on pillow. I collected said bedbug and delivered to front...More
Thank Jim L
Response from rri-10059, General Manager at Red Roof Inn Charleston - Kanawha City, WVResponded 24 November 2017
I'm sorry to hear of your recent experience at our inn . As a non-smoker myself, I understand the unpleasantness of cigarette smoke. I will look into the issue and have the room purified.
Bed bugs are a nuisance plaguing the hospitality industry. They are...More
USD 51 - USD 82 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Business Hotel in Charleston
Number of rooms
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Also Known As
Red Roof Inn Charleston - Kanawha City Hotel Charleston ,
Response from rri-10059 | Property representative |
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference... More
The area is typically pretty safe. Rooms facing the parking lot are odd numbers. They are a mix of king and double size beds. First floor rooms go quickly. Call the hotel direct and ask to be assigned your room preference. Although not guaranteed, we will try every thing possible to make sure we meet your request.
There isn't a dog park, but there are grassy areas around our parking lot that most guests use to walk their dog.