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Charleston Marriott Town Center

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Traveller (154)
Room & Suite (65)
Dining (16)
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Overview
  • Excellent33%
  • Very good40%
  • Average20%
  • Poor6%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (588)
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Traveller rating
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9
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All reviewsthe concierge loungeacross the streetcivic centerparking garagelobby barbreakfast buffetfront desk staffvery nice hotelnice staycomfortable bedsenjoyed my staystayed one nightstaff was friendlyindoor poolmallconferencewhitewater
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171 - 175 of 587 reviews
Reviewed 8 February 2016 via mobile

This was my second visit to this Marriott. The staff members were very pleasant and accommodating. The whole hotel is very nice and well kept. Yet I had two problems. One was the bed. The mattress was broken down in an area where former guest...More

Thank Charles D
Response from John B, Manager at Charleston Marriott Town CenterResponded 9 February 2016

Dear Valued Guest, Thank you for taking the time to offer your feedback in regards to your recent stay at the Charleston Marriott Town Center. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 2 February 2016

We were in town for a Lion's retreat and really enjoyed this hotel. Staff was very nice and accommodating. Comfortable and clean rooms and beds. The event staff were also very helpful in getting us set up. Mall was just a walk across the street....More

Thank Greg W
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 7 March 2016

Glad to hear that you enjoyed your stay and Charleston! The entire team is very committed to take great care of every guest. The mall is very convenient with many branded stores and restaurants. Thank you for being our guest and hope that when traveling...More

Reviewed 24 January 2016 via mobile

Thanks to Dana and Tim and Khan for excellent service and family atmosphere . Very dedicated staff!!! The service is always excellent and food is great!! Dana, Tim and Khan has been wonderful to take care of me and my family at Brick Salt Bar...More

Thank Patty D
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 7 March 2016

Excited to hear that you had a wonderful Christmas. We have a great team - Dana, Tim and Khan are always great ambassadors for our hotel. They sincerely care and committed to make sure everyone is treated with kindness and appreciation. Thank you for your...More

Reviewed 20 January 2016

Had a good stay at this hotel. On site restaurant, parking and wifi. Friendly staff. Great location in the middle of everything. Only problem was they messed up my shuttle time and I was significantly late to a meeting. Slow elevators! Would stay again.More

Thank sail29er
Response from Ramona J, General Manager at Charleston Marriott Town CenterResponded 7 March 2016

Thank you for your comments and staying at our hotel. I apologize for the mishap with the shuttle as we strive to meet the needs of every guest. I am pleased you had a good stay and hope that when traveling to the area, you...More

Reviewed 3 January 2016 via mobile

About the best bargain in the whole marriott family in the entire state. Its a mystery why the Fairfields and townplaces farther up the I-79 corridor to morgantown are more expensive than the flagship in the capital, but they are. Easy on-off the expressway and...More

2  Thank DC196
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
USD 123 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 123 - USD 237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Charleston
#9 Business Hotel in Charleston
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (154)
Room & Suite (65)
Dining (16)
Pool & Beach (3)
Questions & Answers
Ask a question
paulfl
23 February 2015|
AnswerShow all 6 answers
Response from John B | Property representative |
We do not offer a hot tub but we do offer an indoor pool.
0
Votes
jeneira
28 July 2014|
Answer
Response from dmcol432 | Property representative |
Thanks for your inquiry - we look forward to your stay. Laundry services are available with 2 washers and dryers on the 3rd floor open 24 hours. We also have dry cleaning available Monday-Friday, out at 8:30am and back by... More
0
Votes
jeneira
28 July 2014|
AnswerShow all 5 answers
Response from ganz877 | Reviewed this property |
They waived my parking fee when we stayed there. I called the hotel a week before we checked in and one of the clerks was very friendly and helpful. As a thank you, he waived my fee.
0
Votes
Room Tips
"Not near an elevator"
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"Nice down town location. Right across the street from the Civic Center"
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"High floor facing the river"
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"they work nto accomadate handicap"
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