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07/05/2017 08/05/2017
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    Holiday Inn Express Charleston - Civic Center

    100 Civic Center Drive, Charleston, WV 25301
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE USD 21
    USD 133*
    USD 112*
    USD 133*
    USD 112*
    USD 133*
    USD 112*
    Traveller (43)
    Room & Suite (17)
    Dining (5)
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    Overview

    • Excellent36%
    • Very good35%
    • Average20%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “civic center” (47 reviews)
    “front desk” (51 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Charleston - Civic Center
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    Hampton Inn Charleston - Downtown
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 2 weeks ago

    Holiday Inn Express is a great chain so you know you can expect amazing service to come standard with your stay, but the level of comfort here is above and beyond what I expected. I had a great chat with the staff checking in, a...More

    Helpful?
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center

    Dear Mike B, Thank you so much for your review and for the kind words about our staff services and comfort. We're so pleased to hear that our services exceeded your expectations. The kind of service you describe is what our associates strive for. We...More

    Reviewed 3 weeks ago

    We were driving home to Mchigan and we were ready for dinner and bed after a long day in the car. We were starving and made a reservation over the phone from a local restaurant. Upon arrival the lobby was nice, clean and all looked...More

    Helpful?
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center

    Dear Rexa M, Thank you for taking the time to tell us about your recent experience at our hotel, and we greatly appreciate your thoughtful comments about our breakfast staff and lobby. We also want to thank you for the candid remarks about the cleanliness...More

    Reviewed 3 weeks ago via mobile

    Our family was coming back from Florida and made the Holiday Inn Express Charleston our stop after driving 12 hours. The hotel was nice, clearly renovated. The rooms were good, but, the bed frames squeaked every time you moved. After a 12 hour drive, it...More

    Helpful?
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center

    Dear Tracee B, Thank you for choosing us on your way back home from Florida. We were pleased to hear that you enjoyed your stay overall. I'm so sorry that your sleep was disturbed by a squeak in your bed frame, I am a light...More

    Reviewed 3 weeks ago via mobile

    Stayed one night in a two double room. Fairly small, bedding really cheap, just sheets, crunchy pillows, bed a bit lumpy, looked clean though. The bathroom was clean except some grout mold in corners of tub. Everything looked a bit tired. Water damage on ceiling...More

    Helpful?
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center

    Dear Deb R, We'd like to thank you for your candid feedback and let you know how much we appreciate the nice things you had to say about your service at check-in and our breakfast offering. I'm sorry that you found our bedding to be...More

    Reviewed 5 weeks ago

    My wife and I stayed here March 7 to March 19 for the Boys and Girls State Basketball Tournament. As usual our stay was great and everything was perfect. The GM indicated that in the near future they may be starting on some improvements /...More

    Helpful?
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic Center

    Hi Brooks321, Just wanted to let you know how much we appreciate your taking the time to tell us about your recent stay. It is always a pleasure and a privilege to spend two weeks of "March Madness" hosting you and your wife. We're so...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Refrigerator in room
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 105 - USD 191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Charleston
    • #10 Business Hotel in Charleston
    Photos
    Traveller (43)
    Room & Suite (17)
    Dining (5)
    Hotel & Grounds (61)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
    Capitol Street
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    .87 km away
    Charleston Town Center Mall
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    .43 km away
    Charleston Civic Center
    82 reviews
    .18 km away
    Haddad Riverfront Park
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    1.19 km away
    Questions & Answers
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    Room Tips
    "The Hotel is located a block or less from the mall and the civic center. It's very near a river with..."
    Read review
    "Like I said room 200 was very quiet and I'm a light sleeper"
    Read review
    "Staff is the best!"
    Read review
    "stay in the middle if you want good Wifi"
    Read review