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27/08/2017 28/08/2017
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    Holiday Inn Express Charleston - Civic Center

    100 Civic Center Dr, Charleston, WV 25301-2527
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    27/08/2017 28/08/2017
    USD 121*
    USD 104*
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    USD 121*
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    Traveller (57)
    Room & Suite (16)
    Dining (6)
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    Overview
    • Excellent37%
    • Very good35%
    • Average20%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “civic center” (50 reviews)
    “front desk” (56 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Charleston - Civic Center
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    Rooms
    27 Aug.28 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (349)
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    1 - 5 of 349 reviews

    Reviewed 1 week ago

    I had made advance reservations for a handicapped room and an early check in. I arrived at !:30pm, and was told that my room was not ready. At 2:30pm other people had arrived and were checking in. At 3:00pm I was told that my room...More

    Thank Z7987LHdouglasr
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 2 days ago

    Dear Z7987LHdouglasr, Thank you for taking the time to share your recent experience with our hotel, your constructive feedback is very much appreciated. Please accept my sincere apology for the difficulty you experienced during check in. We do our very best to accommodate early check...More

    Hotel's Favourite
    Reviewed 1 May 2017

    I stayed here for one night while I was in Charleston for a concert, and it was better than I expected it to be! I originally had a room with a double bed, but it was right beside the elevator and went to the front...More

    1  Thank Kelly K
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 5 May 2017

    Dear Kelly K, Thank you for the great feedback. It is always delightful to hear directly from our guests when one of our associates goes the extra mile to provide excellent service. We are very fortunate to have such great associates like Kim who consistently...More

    Reviewed 1 week ago via mobile

    From the moment we stepped up to the front desk to the healthy bkfst, this was a pleasant overnight stay in an affordable hotel. Rooms were clean and the bed comfortable. Nothing plush, just a good place to spend the night. Amen to that.More

    Thank John M
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 1 week ago

    Dear John M, Thanks for taking the time to share your recent experience with us, we were so pleased to hear how that your stay was so enjoyable. We always enjoy reading such good feedback and were pleased to hear the kind things you had...More

    Reviewed 2 weeks ago via mobile

    Nice place, clean rooms and comfortable beds. We stopped here on our way home to MI from Hilton Head and pulled in about 10:30pm. Housekeeping knocked on the door at 9:28am to see if the room was vacated. Two HUGE problems - 1 - she...More

    Thank Shana M
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Charleston - Civic CenterResponded 3 days ago

    Hello Shana M, Thank you for staying with us and for being one of our IHG Rewards Club members. I am happy that our location worked for your travel needs and that you found our rooms clean and comfortable. However, it is unfortunate that the...More

    Reviewed 3 weeks ago via mobile

    Amenities on website said each room had a fridge. In actuality you have to pay for an upgrade. Our room had an awkward musty or mildew smell. Other than that the location was convenient and staff was nice. Only stayed one night. If we were...More

    Thank man_of_amy
    Response from Richard E, General Manager at Holiday Inn Express Charleston - Civic CenterResponded 2 weeks ago

    Dear man_of_amy, Thank you for the review, your constructive feedback and very much appreciated. We were delighted with the kind things you had to say about our staff and convenient location. I am also happy to report that we will be installing more refrigerators and...More

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    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Laundry Service
    • Self-Serve Laundry
    • Dry Cleaning
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 102 - USD 167 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Green Hotel in Charleston
    • #10 Business Hotel in Charleston
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, IHG, Cancelon, Travelocity, Hotwire, Cheap Tickets, getaroom.com, Agoda and HotelQuickly so you can book your Holiday Inn Express Charleston - Civic Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Holiday Inn Express Charleston - Civic Hotel Charleston ,
    • Holiday Inn Charleston ,
    • Charleston Holiday Inn
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    Traveller (57)
    Room & Suite (16)
    Dining (6)
    Hotel & Grounds (54)
    Bathroom (8)
    Business Centre & Event Rooms (2)
    Nearby
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    4.28 km away
     
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    Nearby Restaurants
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    The Chop House - Charleston
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    .28 km away
    Starbucks
    26 reviews
    .44 km away
    Nearby Attractions
    Capitol Street
    114 reviews
    .87 km away
    Charleston Town Center Mall
    121 reviews
    .44 km away
    Charleston Civic Center
    89 reviews
    .18 km away
    Haddad Riverfront Park
    54 reviews
    1.19 km away
    Ask a question
    Questions & Answers
    Karl F
    22 July 2017|
    AnswerShow all 5 answers
    Response from wldfr | Reviewed this property |
    Yes ...they defiantly do have a shuttle to the airport... they will also take you anywhere else within a certain radius. very helpful and nice people to work with
    0
    Votes
    Room Tips
    "Room 308 was quiet...good for sleeping"
    Read review
    "Double-bed rooms are beside the elevator"
    Read review
    "DO NOT let them give you room 218."
    Read review
    "The Hotel is located a block or less from the mall and the civic center. It's very near a river with..."
    Read review
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