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Four Points by Sheraton Charleston

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Four Points by Sheraton Charleston
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289 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Charleston
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Showing 289: English reviews
Richmond, Virginia
Reviewed 24 June 2016

I was in Charleston on business and needed a hotel near my destination. This hotel is in a good location and has the Recovery Sports Grill attached to the back of the hotel. It also has a full service bar and restaurant, as well as an indoor pool. If I had one complaint, it was the HVAC system in the...

Thank Sarah C
Reviewed 23 June 2016

Hotel wasn't the easiest hotel to find, but the lady at the front desk was very pleasant. The rooms were large and very clean. Only drawback was a 10.00 charge to park. Large lobby with free coffee in the morning, but no covers for cups. Very comfy beds and large selection of stations on TV

Thank John Cathy B
New Jersey
Reviewed 20 June 2016

This hotel is located in a great area for exploring the city. It's close to shops and restaurants and if you're up for a bit of a walk, you can get to the capitol and the state museum. Some rooms have a nice view of the river. The room was spacious, the bed was VERY comfortable, and I appreciated the...

Thank BoscoNJ
Lancaster, Pennsylvania
Reviewed 12 June 2016

My wife and I drove all day to make a stop here to get some rest and head out in the morning. Little did we know that when we walk in there is a huge biker party and concert going on right outside of our room. We were not once told about the concert or warned in any way. We...

Thank KingsandQu33ns
A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
Reviewed 12 June 2016 via mobile

This is a great hotel in a great location. The room is clean and has a beautiful view of the river. The room is also very clean and comfortable. Stephanie checked us in and she was awesome. She was very friendly and helpful. You can tell she takes pride in her job. Thank you so much for making our stay...

Thank A TripAdvisor Member
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

We're so pleased to learn you enjoyed your stay thanks to our great location, comfortable rooms, and helpful team. We will be sure to share your wonderful comments with Stephanie. Thank you for sharing your experience - take care.

Jacksonville, FL
Reviewed 3 June 2016

I cant say enough about it. They went above and beyond all expectations. From the room to the service and the food. They were on the ball. If we needed anything at any time, they were there for us. You need to get somewhere. There is a shuttle that will get you there. I will be going back to Charleston...

Thank SteamMaster
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear SteamMaster, We're thrilled to hear you enjoyed your stay with us! Thank you for sharing your review - all the best.

Charleston, West Virginia
Reviewed 3 June 2016

Average room and amenities. Happy hour/snacks and breakfast are included for all guests. This means dried out veggies and peanuts in evening. Posted "deals" include advertisements about an extra Wi-Fi rate that includes "breakfast" and higher speed internet connection, it's a scam. Higher speed "preferred" wi-fi had issues loading normal web-pages and of course the morning meal is offered to...

Thank ss6249
Falling Waters, West Virginia
Reviewed 1 June 2016

My son stayed here with his team for the state HS track meet. He loved the room, beds were great and the pool. His one complaint (and mine, because I got the unfortunate opportunity to me her) was the concierge woman. She was a horribly rude woman. While I don't like to call people names, this was the true definition...

Thank Kellie A
Reviewed 31 May 2016 via mobile

Room was clean,beds comfy. I wasn't told that there was a 10.00 charge per vehicle to park. When I mentioned it to the person checking us out that we hadnt been made aware of parking fee she said "we have a sign posted" and seemed like she was bothered. I asked where she pointed to a tiny sign that I...

Thank Malinda H
Reviewed 22 May 2016 via mobile

Used Hotwire to book this hotel late in the evening as a stop over during a trip! Staff was great and very friendly to our toddler! Room and staff were amazing! Had a restaurant in the hotel, however did not use it. Close to the highway exits / entries! Would stay here again!

Thank skywarn6118

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: $138 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Starwood, Booking.com, Odigeo, Priceline and Travelocity so you can book your Four Points by Sheraton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
8 questions
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Charleston, West Virginia
7 months ago
Toronto, Canada
9 months ago
Toronto, Canada
9 months ago
Melbourne, Florida
over a year ago

See all questions (8)

Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To see the river best, try to get a room at least on the 6th floor.”
 of 5 bubbles Seispac, 27 Nov 2016 | Read review
“Rooms on the backside must be quieter. On the street side noise is excessive.”
 of 5 bubbles 314pje, 23 Nov 2016 | Read review
“Ask for an upper floor facing the river.”
 of 5 bubbles 239geraldi, 16 Nov 2016 | Read review
“Ask for a river side room if possible”
 of 5 bubbles CascadesRanger, 1 Nov 2016 | Read review
“Ask for a river view room to enjoy the view or ask for a city view room for a quieter stay.”
 of 5 bubbles jilll300, 10 Oct 2016 | Read review
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