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Four Points by Sheraton Charleston

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Four Points by Sheraton Charleston
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301 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Charleston
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Showing 301: English reviews
Arlington Heights, Illinois
Reviewed 14 December 2016

Short version is due to an unforeseen travel issue, I ended up here for a night courtesy of United. SO glad I did! First off, the shuttle driver Mike rocks. Super friendly and approachable and has lots of local insider info. I took his advice on the attached sports bar which was a bust, but I was admittedly too lazy...

Thank Robert Z
Reviewed 11 December 2016

Stayed here for a night while doing business in Charleston. The hotel staff was very friendly, my room was clean, and it had a nice modern feel. The hotel was easy to get to as well when you're in downtown Charleston. The hotel also had pretty decent food in their Bar/Restaurant , a little highly priced, but that's kind of...

Thank Laura M
Halifax, Canada
Reviewed 5 December 2016 via mobile

What a great hotel. Clean, modern, no charge for parking. Free shuttle within 5 miles. Friendly front desk and shuttle staff. Right on water front. Restaurant in main lobby. Bar in main lobby. Definitely recommend!

Thank Brandy W
Chicago, Illinois
Reviewed 4 December 2016

I always find the Four Points people very engaged and concerned. That was true in Charleston. 15 mins from the airport. Riverfront location and backing on to business and government areas. Just what you expect at Four Points; plus the people in WV are just wonderful! I did have one problem with getting service in the restaurant for breakfast; they...

Thank hct1948
Akron, Ohio, United States
Reviewed 28 November 2016

This was a hotel with an excellent location. Many of the great restaurants Charleston has to offer are within walking distance. The hotel also offers a really nice view of the Kanawha River. The room was nice, clean, and cozy. The hotel has a bar and grill, fitness center, and pool. The people who worked there were also pleasant. Improvements...

Thank Seispac
Highland, Maryland
Reviewed 27 November 2016 via mobile

We stayed at the Sheraton during a recent family visit. The facility and service were great. The location was ideal! It was within walking distance of great restaurants, a farmers market, the shopping mall and movies. The only drawback was that it had limited restaurant hours.

Thank sharoninmaryland
LaRhonda S, Starwood Hotels at Four Points by Sheraton Charleston, responded to this review

Dear sharoninmaryland, We're happy to hear you and your family enjoyed your recent stay. Thank you for taking the time to share your review and we hope to host you again in the future. Take care.

Cincinnati, Ohio
Reviewed 24 November 2016

This hotel appears good on the surface but looks can fool you. I stayed there in November 2016. When I checked in and looked at the room there were long black hairs in the sink (mine are very short and white). The heater in the room was pathetic. It did not work properly and the maintenance person worked on it...

Thank PJ e
Jacksonville, Florida
Reviewed 20 November 2016

I had to go to WV to conduct some business at the courthouse. This location is centrally located and I specifically chose it because of their 24 hour shuttle service. I don't mean to sound cheap at all, but the last visit I made to this town, I stayed at another hotel, and I almost missed my morning flight, because...

Thank KarenEnglish_13
Reviewed 17 November 2016

This is a basic Sheraton property. It is older and has been remodeled.The rooms are clean and the beds are comfortable. If you are looking for a great downtown location with parking this might be for you. Nothing special about the place. Our toilet was plugged up to give you an example. We had a room overlooking the river which...

Thank Gerald I
Chicago, Illinois
Reviewed 15 November 2016 via mobile

The staff here is unbelievable, they are warm, welcoming, and go the extra mile to make your stay great. This applies especially to the restaurant and bar staff always making you feel welcome and if there is nothing on the menu that seems appealing they might just whip you up something special. The hotel has very nice rooms and amenities...

Thank dougnd77

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  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 

Additional Information about Four Points by Sheraton Charleston

Address: 600 Kanawha Blvd. E., Charleston, WV 25301 (Formerly Ramada Charleston Downtown)
Region: United States > West Virginia > Charleston
Price Range: $136 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Reservation Options:
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Charleston staff and other travellers.
8 questions
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Charleston, West Virginia
8 months ago
Toronto, Canada
10 months ago
Toronto, Canada
10 months ago
Melbourne, Florida
over a year ago

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Questions? Get answers from Four Points by Sheraton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River side, for the view.”
 of 5 bubbles 147carmelitap, 18 Jan 2017 | Read review
“Ask for a room overlooking the river, just know that you will get a LOT of afternoon sun”
 of 5 bubbles RobertZ519, 13 Dec 2016 | Read review
“To see the river best, try to get a room at least on the 6th floor.”
 of 5 bubbles Seispac, 27 Nov 2016 | Read review
“Rooms on the backside must be quieter. On the street side noise is excessive.”
 of 5 bubbles 314pje, 23 Nov 2016 | Read review
“Ask for an upper floor facing the river.”
 of 5 bubbles 239geraldi, 16 Nov 2016 | Read review
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