We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Embassy Suites by Hilton Charleston

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Embassy Suites by Hilton Charleston
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

839 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Embassy Suites by Hilton Charleston
See the most recent reviews
Showing 837: English reviews
Hazlet, New Jersey
Reviewed 4 weeks ago

Spent a couple nights here on a business trip. Lots of places to eat within walking distance if you want to venture out. The restaurant in the hotel is OK. Made-to-order omelets are a plus for breakfast. Daily manager's reception is nice. If I'm back in Charleston, I'll likely be back here.

 Report
Helpful?
Thank Tom P
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

We appreciate your comments about your stay at our hotel. We are happy to note that your business visit was comfortable and you enjoyed our made to order omelets as well as the manager’s reception. It’s pleasing to know that our location was perfect for your needs and you will be visiting the Embassy Suites by Hilton Charleston again! Mark...

Man, West Virginia
Reviewed 4 weeks ago

Excellent place to stay! Had a great breakfast in the morning. Rooms were clean and spacious. Get the corner room, it's worth the few extra dollars. Only thing I didn't like is the parking building. Didn't feel safe going there by myself at night.

 Report
Helpful?
Thank 791jessica
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

We're glad to know how much you enjoyed your stay at the Embassy Suites by Hilton Charleston. We're so happy you had a comfortable stay, and you enjoyed our complimentary breakfast buffet as well as your room. We appreciate you being our guest, and look forward to welcoming you and your family back soon. Mark Cherry General Manager

Durham, North Carolina, United States
Reviewed 4 weeks ago

This clearly has been a beautiful hotel but it is beginning to show its age. At the very least it could use a some cleaning around the edges. Bed linens and towels were fine, but the beds could use some upgarding. If you have to move your car to the parking garage be sure to take your bags to your...

 Report
Helpful?
1Thank David C
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for being our guest. We appreciate your feedback about the condition of the hotel, and I have shared your comments with the appropriate individuals in our organization. We also apologize for the service issues you experienced with our housekeeping team and have already addressed it with the staff, so that this kind of issues are not repeated. We...

Brentwood, United States
Reviewed 4 weeks ago

I have stayed at this location before but this stay was just ok. The staff was friendly but the hotel was loud and not as clean as it has been before. We had to ask twice for extra pillows and one elevator was broken which led to long wait times. If I am in the area again I'd probably give...

 Report
Helpful?
Thank Ed R
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for choosing to stay with us once again and for the feedback provided. Although you liked the friendliness of our associates, we apologize for the service issues you experienced this time and for the inconvenience it caused. I will certainly share your concerns with my staff so we can look into correcting this issue. We value your comments,...

Charleston, United States
Reviewed 5 weeks ago

This hotel is lovely, the staff are friendly and the evening reception is nice. The breakfast was very good. However there aren't any shower doors in the shower to prevent the cold air from coming in while showering.

 Report
Helpful?
Thank Candace L
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for the great feedback regarding your stay at the Embassy Suites by Hilton Charleston. We are happy that you liked our friendly associates, the breakfast we serve and the complimentary evening reception with drinks and snacks. However, we are sorry if any inconvenience was caused. We hope you will stay with us again the next time you are...

Roanoke, United States
Reviewed 5 weeks ago

Excellent facilities. Staff was extremely pleasant and very willing to help. I've stayed here many times in the past and have always had a great experience. In my opinion, it's the best hotel in Charleston.

 Report
Helpful?
Thank Chris K
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for staying once again at the Embassy Suites by Hilton Charleston and for sharing your review online. Our entire staff loves to provide great service, so we appreciate your recognition of their efforts, and we will share your comments with them. Thank you again for being our valued guest. We look forward to your next stay with us...

Paden City, West Virginia
Reviewed 1 November 2016

The Embassy is an excellent place to stay while in the Charleston area. Staff is always friendly and service is great. Looking forward to our next trip and will certainly stay at the Embassy Suites again.

 Report
Helpful?
Thank margaretp136
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

It was a pleasure hosting your recent stay at the Embassy Suites by Hilton Charleston. Thank you for our wonderful remarks, and for highlighting our awesome location and the hospitality of our staff. Thanks for being our guest, and we look forward to seeing you and your family soon! Mark Cherry General Manager

Orlando, United States
Reviewed 28 October 2016

Made me feel important. Staff wanted to help in any way they could. Excellent location for business. Parking was available and reasonable. Breakfast area was neat and clean and the added service of having items fixed your way was a added plus.

 Report
Helpful?
Thank Michael P
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for taking the time to share your experience at the Embassy Suites by Hilton Charleston. We are so pleased to read that you loved our friendly associates, on-site parking facility and our breakfast offerings as well. It was our pleasure serving you, and we hope you will stay with us again the next time you are in the...

Morgantown, West Virginia
Reviewed 27 October 2016

I stayed at this hotel for a couple of nights for business. The hotel property is very nice. The inside court is beautiful and spacious. The rooms are very clean. However, I had many issues with the amateur manner in which the hotel was operated. For instance: We reserved a two-room suite with a king-size bed, but the hotel tried...

 Report
Helpful?
Thank harrywv
ManagerX1, General Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for letting us know about the rudeness of one of our staff members. We are extremely concerned with this behavior, and we apologize for this disrespect. Our staff genuinely cares about providing an enjoyable stay to all of our guests, and this isolated incident is not a reflection of our usual service standards. I will be personally talking...

Mount Clare, West Virginia
Reviewed 27 October 2016

We booked this hotel for the weekend of the Garth Brooks Concert, as we have stayed here before. We got great rates, ended up staying the whole weekend! From the wifi to the complimentary breakfast and evening reception, it is great!!!!!!

 Report
Helpful?
Thank jbarnhart16
ManagerX1, Manager at Embassy Suites by Hilton Charleston, responded to this review

Thank you for the glowing review! It's so nice to know you had another great stay with us, and we appreciate your loyalty to Embassy Suites by Hilton Charleston! Thanks for letting uis know howw much you enjoy our amenities and facilities. Our entire staff looks forward to welcoming you back again soon! Mark Cherry General Manager

122 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Room/Suite (17)
Viewed
Hotel & Grounds (10)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (4)
Viewed
View from Room (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (22)
Viewed
Pool/Beach Area (2)
Viewed
Dining (7)
Viewed
Business Centre/Function Rooms (8)
Viewed
Bathroom (2)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Charleston hotels
0.5 km away
Four Points by Sheraton Charleston
0.8 km away
Hampton Inn Charleston - Downtown
8.4 km away
Hampton Inn Charleston - Southridge
Show Prices
Show Prices
Show Prices
0.3 km away
Charleston Marriott Town Center
4.9 km away
Holiday Inn & Suites Charleston West
0.6 km away
Holiday Inn Express Charleston - Civic Center
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Breakfast
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Embassy Suites Charleston is centrally located in Charleston, WV close to many local restaurants, shopping and more. Enjoy a meal at the onsite restaurant, the Athletic Club Bar and Grill, or visit one of Charleston’s many restaurants. Mingle with other guests at a complimentary manager's reception, held daily each evening. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, indoor pool and spa tub, WiFi (surcharge), express check-out, multilingual staff and more. A roundtrip airport shuttle is complimentary during limited hours. Parking (subject to charges) is conveniently located nearby. ... more   less 

Additional Information about Embassy Suites by Hilton Charleston

Address: 300 Court St, Charleston, WV 25301-1607
Region: United States > West Virginia > Charleston
Price Range: $150 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Charleston 3*
Number of rooms: 253
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Hotels.com, Orbitz, Booking.com, Travelocity and Priceline so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Charleston
Charleston Embassy Suites
Hotel Style:
#2 Green Hotel in Charleston
#4 Business Hotel in Charleston
#9 Family Hotel in Charleston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Charleston staff and other travellers.
4 questions
Ask a question
Canandaigua, New York
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Charleston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A few rooms are NOT overlooking the lobby area (short little hallway to get to them); those are the QUIETEST rooms and most desirable.”
 of 5 bubbles Frog4aday, 18 Nov 2016 | Read review
“Corner suite on high floor is spacious, and has some nice city views.”
 of 5 bubbles DavidC338, 2 Nov 2016 | Read review
“Try a different hotel”
 of 5 bubbles harrywv, 27 Oct 2016 | Read review
“The room on the 7th floor was very good. The hotel is located right across the street from a very nice mall.”
 of 5 bubbles 655trum, 17 Sep 2016 | Read review
“Do not stay here”
 of 5 bubbles 690cherylw, 27 Aug 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay