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01/10/2017 02/10/2017
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    Embassy Suites by Hilton Charleston

    300 Court St, Charleston, WV 25301-1607
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    01/10/2017 02/10/2017
    USD 193*
    USD 172*
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    USD 193*
    USD 172*
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    USD 193*
    USD 172*
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    Traveller (76)
    Room & Suite (42)
    Dining (12)
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    Overview
    • Excellent46%
    • Very good28%
    • Average14%
    • Poor8%
    • Terrible4%
    Travellers talk about
    Wifi
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Charleston
    Special Offer: Double Points,Every Stay
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    Holiday Inn Express Hotel & Suites Ripley
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    Super 8 Ripley
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    Four Points by Sheraton Charleston
    355 reviews
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    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,004)
    There are newer reviews for Embassy Suites by Hilton Charleston
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    11 - 15 of 1,002 reviews

    Reviewed 2 weeks ago

    We stopped overnight while traveling and were very pleased with the room. it is great to have the extra space provided in their suites with the separate sitting room from the sleeping room. The room was clean and smelled nice.More

    Review collected in partnership with Embassy Suites Hotels
    Thank Paul J
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 2 weeks ago

    Paul, thank you for sharing your wonderful experience at the Embassy Suites by Hilton Charleston. We are delighted to know you thoroughly enjoyed your time with us and that your well-appointed room exceeded your expectations. It was our pleasure hosting you, and we hope to...More

    Reviewed 2 weeks ago

    Have stayed at MANY Embassey hotels, this was THE WORST. no on-site parking, no one at desk to assist with helping to figure out WHERE to park. Shower was AWFUL, no edge to contain water. After 4 adults showering, floor was SOAKED!!!More

    Thank mommy123456
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 2 weeks ago

    Dear guest, Thank you for taking the time to give feedback regarding your recent stay. We're sorry you had an unpleasant experience. We are working to address these concerns because we take pride in providing excellent customer service. We have shared your comments with our...More

    Reviewed 3 weeks ago

    Mold & trash in room. 8th floor window didn't lock and my kids could open. No safety screen in that window. There was old food between the bed sheets. Heard people on street corner fighting / yelling below.More

    Review collected in partnership with Embassy Suites Hotels
    Thank drh484
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 3 weeks ago

    Dear guest, Thank you for your feedback, and we truly apologize for the issues you encountered; especially your safety concerns. We are letting specific areas of our staff know about these problems so they will not continue to occur. Again, we are sorry, and we...More

    Reviewed 3 weeks ago

    Checked into Embassy Suites yesterday. Didn't really check out the room, but did notice a musty smell. We went to our meeting and come back to the hotel. The room did not look clean at all. Looked for phones in the room and there was...More

    Thank mercercountyeda
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 3 weeks ago

    Dear guest, Thank you for giving your honest feedback after a less than perfect stay. We truly apologize for these incidents, and we can assure you they do not occur often. We hope you will give us another chance in the future to provide you...More

    Reviewed 3 weeks ago via mobile

    We stayed here for one night after a long drive in the car with my family (3 adults and 3 children). The hotel room was spacious and beds were comfy. The breakfast was amazing and included! We left for another long drive with full bellies....More

    1  Thank Katie_Rose32
    Response from 00gc, General Manager at Embassy Suites by Hilton CharlestonResponded 3 weeks ago

    Dear Guest, Thank you for taking the time to provide your feedback. We're pleased you enjoyed your stay with us for the most part. We do apologize for the noise issues from the wedding party that you experienced, and we will certainly share your feedback...More

    Holiday Inn Express Hotel & Suites Ripley
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    Four Points by Sheraton Charleston
    355 reviews
    #7 of 23 hotels in Charleston
     
    About
    Awards & Recognition
    GreenLeadersBronze level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • USD 136 - USD 257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Charleston
    • #4 Business Hotel in Charleston
    • #9 Family Hotel in Charleston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 253
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Hilton Hotels Direct, Priceline, Hotels.com, Hotwire, Cheap Tickets, HotelsforEveryone, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Charleston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • West Virginia >
    • Charleston
    • Also Known As
    • Embassy Suites Charleston ,
    • Charleston Embassy Suites
    Add Photo Photos
    Traveller (76)
    Room & Suite (42)
    Dining (12)
    Pool & Beach (4)
    Hotel & Grounds (57)
    Business Centre & Event Rooms (9)
    Bathroom (6)
    Family and Play Areas (1)
    Nearby
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    Ask a question
    Questions & Answers
    Brad J
    24 February 2017|
    Answer
    Response from Roger K | Reviewed this property |
    Since it's an embassy with free happy hour and food from 5-7 I wouldn't do it.
    0
    Votes
    Room Tips
    "Not sure if there are any "good" rooms - I've never seen one in the 3 times I've stayed..."
    Read review
    "Upper floor in corner away from elevator will provide quiet location (ex: 514, 614, 714)"
    Read review
    "There are 3 elevators that can get a bit of traffic especially with the ice machine near, so I would suggest..."
    Read review
    "Dont stay here!"
    Read review
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