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The Inn at Charles Town

270 reviews
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Traveller (95)
Room & Suite (50)
Dining (4)
Overview
  • Excellent48%
  • Very good32%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“race track”(56 reviews)
“hollywood casino”(27 reviews)
“yogurt”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Free Shuttle or Taxi Services
3.0 Star Hotel
All hotel details
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Reviews (270)Write a Review
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LanguageEnglish
122
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43
10
8
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All reviewsrace trackhollywood casinoyogurtepic buffetbreakfast buffetexecutive suiteshuttle runsshuttle servicefree shuttlehotel barhour shuttlemy husband and ifront desk staffenjoyed my staylarge walk in showerpleasant staybed was comfortable
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81 - 85 of 270 reviews
Reviewed 29 September 2015

Was expecting more for our money. The room was just OK, but you can see it has some wear. You do get a free breakfast, but the eggs were pre-fab, pancakes were lukewarm, no sausage, no hash browns and the cinnamon rolls were not good....More

Thank David B
Response from Brett S, Manager at The Inn at Charles TownResponded 3 October 2015

Dear David B, Thank you for choosing The Inn at Charles Town. I am sorry to hear that your stay was average. We will start and complete phase 3 of our hotel update in early December. The updates will effect 43 of our rooms, corridor...More

Reviewed 20 September 2015

Stayed her for one night in mid September. Professional staff at the front desk. Lobby was very impressive. We had a king size bed, very comfortable and nice plump pillows. Carpet was a little grubby looking towards the door but otherwise OK. Breakfast was excellent....More

Thank Lyncal
Response from Brett S, Manager at The Inn at Charles TownResponded 3 October 2015

Dear Lyncal, Thank you for choosing The Inn at Charles Town and for your positive feedback. We are pleased that you enjoyed your stay, and look forward to seeing you soon. Warm Regards, Brett Sullivan | Director of Hotel Operations

Reviewed 16 September 2015 via mobile

Stayed here for business for a week and was amazed the property was beautiful in and out. Great view of horse track and casino. Complimentary shuttle to casino and nice simple breakfast to start the day. Front desk clerks upon check in and during week...More

Thank handsmoffcr
Response from Brett S, Manager at The Inn at Charles TownResponded 19 September 2015

Dear Handsmoffcr, Thank you for choosing The Inn at Charles Town. We are pleased that you enjoyed your stay. We look forward to seeing you again soon! Kind Regards, Brett Sullivan | Director of Hotel Operations

Reviewed 15 September 2015 via mobile

This hotel was as good value. The bed was extremely comfortable. Staff was friendly. Shuttle every 15 minutes to casino was very convenient. Comes with free breakfast buffet, but we did not try this time.

Thank Connie F
Response from Brett S, Manager at The Inn at Charles TownResponded 19 September 2015

Dear Connie F., Thank you for choosing The Inn at Charles Town. We are pleased that you enjoyed your stay. We look forward to seeing you soon! Warm Regards, Brett Sullivan | Director of Hotel Operations

Reviewed 25 August 2015

A quiet room for a good nights sleep at a reasonable rate. Very convenient to both the track and the casino There is a shuttle that runs about every 20 minutes and goes to all the hotels in case you have friends at other hotels....More

1  Thank Earle M
Response from Brett S, Manager at The Inn at Charles TownResponded 29 August 2015

Dear Earle M., Thank you for staying at The Inn at Charles Town, and telling us about your stay. We pride ourselves on our customer service, and we are pleased to hear that everything was enjoyable. We look forward to seeing you soon. Warm Regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Restaurant
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (95)
Room & Suite (50)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Katelynn C
19 June 2017|
AnswerShow all 5 answers
Response from Babs6166 | Reviewed this property |
No microwave
0
Votes
Thomas G
13 November 2016|
AnswerShow all 3 answers
Response from 258phyllisa | Reviewed this property |
I agree, I wouldn't want to sleep in a room where a pet slept. I never ran into this, as far as I know. I would suggest that you ask when booking a room if they allow pets, and is they do request a room that has never had an... More
0
Votes
1Carmen2016
20 July 2016|
AnswerShow all 5 answers
Response from Dennis B | Reviewed this property |
No, but the area between the hotel and the casino consist of several little used roads. While this is not ideal I believe it would safe.
0
Votes
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Room Tips
"Trackside is interesting when horses race Wed.-Sat eve, but enjoy watching workouts in the morning."
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"Do not choose the Raddison in Uniontown."
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"The "back side" overlooks the horse track a the Casino."
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"find somewhere else"
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