We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We reserved a room, requesting a crib. When we got to the hotel, the desk clerk told us that’s a “request,” not a promise. They had 2 cribs in use and a third was broken. We weren’t able to push the beds together, either, so...More
The beds were queen size and very comfortable. The room had a microwave and fridge and was a nice size room. I do wish they had had a coffee pot in the room. Breakfast was basic but fresh. There were bagels, toast, cereal and instant...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from htlmanagement28213, General Manager at Microtel Inn by Wyndham BeckleyResponded 3 weeks ago
Thank you for taking the time to write about your recent stay in Beckley, WV. Thank you for your kind words and will be passed along to the staff. We are glad to hear you enjoyed your stay at this location. All feedback is taken...More
We were on the road and needed a place to crash. The front desk worker was outstanding. Almost everything else was not so much.
The floor in our room was damp from the a/c unit. The towels were small, thin, and scratchy. The tv would...More
We had a confirmed reservation at this Microtel in Beckley. We arrived tired and ready to stop for the night. As we started to register we were told that we were in a smoking room. I told the desk clerk that we had reserved a...More
Nothing to write home about. Clean hotel. Outdated. Breakfast was nothing hot but the coffee! Stayed two night and did not refresh room! Found that unusual with how much we travel. Office staff pleasant. Cheap rates = not as many perks