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Sun Mountain Lodge

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468 Reviews from our TripAdvisor Community

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Showing 465: English reviews
Kirkland, Washington, United States
Reviewed 7 September 2016

We have been coming to Sun Mountain Lodge for many years and have always enjoyed our stay there in the past. This year, not as much. The room was fresh, clean and beautifully appointed as always -- though quite expensive. And the location can't be beat. But some things were considerably below par -- esp. given the rates that are...

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Helpful?
1Thank Z4Jones
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

We are so sorry about the issues that occurred during your stay. To be candid, we had issues with our kitchen staff during your visit. We are happy to report that we now have a new Executive Chef, Executive Sous Chef, Pastry Chef and a few additional staff members who are highly qualified coming on board and will be back...

Seattle, Washington
Reviewed 6 September 2016

This place has a tremendous reputation, but our experience this weekend with friends was....well....just average. Don't think we'll ever go back. Yes, the views and setting and local towns are terrific. But the lodge and especially the onsite restaurants are nothing special at all. Long waits. Little to no local fruits or vegetables included in the food items. The menus...

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Helpful?
Thank whatleye
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Deepest apologies. To be candid, we had issues with our kitchen staff during your visit. We are happy to report that we now have a new Executive Chef, Executive Sous Chef, Pastry Chef and a few additional staff members who are highly qualified coming on board and will be back to our excellent standards in no time. We're incredibly sorry...

QUINCY
Reviewed 4 September 2016

Very nice lodge with nice views. Nice to see the deer wondering around. Rooms were nice with fireplaces. A little disappointed when checked in our room. Where the coffee was there was sugar all spilled on the counter so housekeeping must have forgot to clean that area. Staff was very friendly. The check in process was ok the person that...

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Helpful?
Thank Pandee
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for for your feedback. We are so sorry about all the missteps, but are glad you ended up enjoying your time with us. We will be using your review to make as many improvements as possible. Thanks again, we hope to see you in the future!

Reviewed 2 September 2016 via mobile

The views and the atmosphere is AMAZING! The casual restaurant was very very slow. There were only 3 tables and we waited 30 minutes before anyone took our drunk order. This resort is beautiful and the staff is very accommodating just make time for dinner.

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Helpful?
Thank Emonie E
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for the kind words, Emonie! We're so glad to hear you had a great experience at Sun Mountain. We hope to see you again soon!

Reviewed 26 August 2016 via mobile

Great weather and views make this place a favorite in the N Cascade area. Friendly staff and clean and comfortable room with nice ambiance adjacent to the lodge and near a second swim pool. Friday night entertainment was low key country and on the lawn. Lots going on in town on weekends. We walked some trails on the property and...

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Helpful?
Thank Martina G
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for your kind words, Martina! We're so glad you chose to stay with us, and we really appreciate hearing from you. We hope to see you again in the future. Have a great day!

London, United Kingdom
Reviewed 24 August 2016

We arrived in a thunderstorm and it was very dramatic to see the lightning swirling round the mountain. Inside there was a log fire and a very warm welcome. The facilities were excellent - games room, library etc. When we woke up the next day the sky was clear and the view was fantastic. The food here was excellent whether...

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Helpful?
Thank Susan C
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for your kind words, Susan! We're so glad you enjoyed your stay with us, and we hope to see you again in the future. Have a great day!

Seattle
Reviewed 23 August 2016

Possibly not known specifically for the view, but it has stunning views throughout the property. The hotel and rooms carry a simple and charming atmosphere. I thought it was a little too simple and in need of a little modernization. (felt a bit dated) However, it was peaceful. They don't have TVs, but do have a reasonable wifi. There are...

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Helpful?
Thank quimby420
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for taking the time out of your day to provide us with your feedback. We really appreciate you staying with us, and we will be using your review to make as many improvements as possible. Thanks so much and have a great day!

Tulalip, Washington
Reviewed 23 August 2016

Ask the specific questions for not every room as the great view. We booked online Decided to experience the great views for our family vacation. However, we woke up to a view of the roof of the parking garage room 200 no view at all for the price we paid.

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1Thank Jamie G
Selah, Washington
Reviewed 21 August 2016 via mobile

Beautiful setting on the top of a ridge overlooking the Methow valley. Kids and baby friendly. Lots of outdoor activities bike hike horses swim fish canoe and more. Rooms are clean and work welll. Food is great a little expensive for a family of 6 but location and ease makes up for it.

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Helpful?
Thank DrBeerz
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for your kind words! We're so happy you chose Sun Mountain Lodge and we really hope to see you again in the future. Have a great day!

Seattle, Washington
Reviewed 18 August 2016

We made a reservation using the Lodge's reservation website. A fairly late reservation indicated limited room availability. I reserved a King room in the main lodge. When we arrived, I was given a key for the lodge room, only it was two queens, not a king. I protested and with some reluctance, was given a king room in the Mt....

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Helpful?
1Thank Boscorelli53
BrianSunMountain, Manager at Sun Mountain Lodge, responded to this review

Thank you so much for taking the time out of your day to provide us with your feedback. We are so glad to hear your stay was positive overall. We're so sorry for the incident that occurred with your check in, but we're happy we were able to fix it for you. Thanks so much for choosing Sun Mountain. Have...

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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Food & drink at the hotel
The Dining Room
The Dining Room
Cuisines: American, International
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
  • Breakfast Available

Additional Information about Sun Mountain Lodge

Address: 604 Patterson Lake Rd, Winthrop, WA 98862
Region: United States > Washington > Winthrop
Price Range: $174 - $959 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sun Mountain Lodge 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Sun Mountain Hotel Winthrop
Sun Mountain Resort
Sun Mountain Winthrop
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Questions & Answers

Here's what travellers have asked, with answers from Sun Mountain Lodge staff and other travellers.
10 questions
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Questions? Get answers from Sun Mountain Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with mountain views”
 of 5 bubbles 887danielaa, 27 Nov 2016 | Read review
“We chose the Patterson building for the best views and the luxury of a fireplace”
 of 5 bubbles suziis, 5 Nov 2016 | Read review
“We were on the 3rd floor = XLNT VIEWS !!”
 of 5 bubbles wayne963, 31 Oct 2016 | Read review
“Definitely request a balcony room!”
 of 5 bubbles Jollymon22, 17 Oct 2016 | Read review
“A room in one of the side buildings with a view of the mountains”
 of 5 bubbles Adrian Ross, 11 Oct 2016 | Read review
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