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Quality Inn & Suites Toppenish - Yakima Valley

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Quality Inn & Suites Toppenish - Yakima Valley
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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Kent, Washington
Reviewed 10 July 2015

We stayed a couple of nights recently, while in Zillah for a wine club party. It was a satisfactory place to stay. Our room with a king-sized bed was plenty spacious and clean, and the A/C worked well... appreciated as the days were well over 100 degrees. The hotel is convenient to but away from the freeway, so you escape...

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Helpful?
Thank Lissa M
Brian K, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Thank you very much for taking the time to review our hotel, and we greatly value your feedback. Our staff and I work tirelessly to ensure a great experience for all of our guests. We appreciate you bringing the issues you experienced, with breakfast, to our attention and we have taken them seriously. As a direct result of guest feedback,...

Covington, Washington
Reviewed 28 June 2015 via mobile

Our room was nice. Recently remodeled and clean. The AC also worked very well which was a big plus since it was over 100 degrees outside. Skip the breakfast though (unless you are happy with cereal, waffles, and pastries). The "scrambled" eggs were cold and very watery; not at all appetizing. The sausages were barely warm and seemed undercooked (not...

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Helpful?
Thank D0000D
Brian K, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

We are grateful you took the time to give us a review and we value your feedback, immensely. Our staff works to remedy issues as quickly as possible, should they occur. We appreciate you bringing the issues you experienced, with breakfast, to our attention and we have now changed the type of eggs and sausage that we serve. As well...

Reviewed 3 April 2015

Twice I stayed here and gave it second chance because it was close to my destination. Trip#1 My room was spacious but smelled slightly musty. I had a broken fridge that I finally unplugged because it was so noisy. I thought it was the heater at first because I cranked the heat to get it warm it was so cold...

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2Thank Autumn J
Brian K, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Although your stay at our hotel was before my time here, I wanted to thank you so much for both your feedback and suggestions as to what we can do better. I apologize that not all of our staff met the high level of customer service that we expect from them. We have taken your comments and used them for...

Chelan, Washington
Reviewed 7 March 2015

Traveling through town - only two hotels in Toppenish, Wa..... So I was lucky to get a room. Guess it's usually pretty full because it's close to the Legends Casino. Clean, comfortable room& bed. Free wi-ifi and breakfast. Fair price. Bit of trick to get tv to work - but front desk was helpful. One tip for owner. Fresh Good...

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2Thank KJR4
Reviewed 10 December 2014 via mobile

Stayed here for a couple nights and was very satisfied with my room and stay. The only thing I had issues with, was trying to connect to Wifi on my devices. It connected to my Tablet, but for some reason it wouldn't on my phone. Bathroom was a little small, but tub was excellent size. The bed was extremely comfortable...

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2Thank Wendy G
Stephen T, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear Wendy G. Thank you for taking the time to fill out a survey on our hotel. We appreciate the time it took. I apologize about your troubles connecting your phone to our network. Please note that we do have a 24 hour 1-800 support line that you can call with techs who will help you the next time you...

Everett, Washington
Reviewed 23 October 2014

It was a small room and a very small bathroom & tub. smaller then a closet. The sink was outside the bathroon. We thought it needed updating. Seems dark.. We also thought it was priced a little high for the room. They did have a hot breakfast, I would not stay there again.

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Thank David M
Stephen T, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear David M. Thank you for taking the time out to write a review about our property. We are sorry that we could not meet your expectations! I have shared your comments with the staff, as it is comments from guests that enable us to see our short comings! Best Regards

Winchester, United Kingdom
Reviewed 6 October 2014

We were going to stay in Yakima - but were very disappointed with the town so continued to Toppenish - found this Motel which was OK. Good front desk staff and a huge sized clean room. Finding somewhere to eat was, however a nightmare. It's not an affluent town and the choice of restaurants was very, very limited especially if...

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Thank oldsue
Stephen T, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear Sue, Thank you for taking the time out to write a review about our hotel! We are happy that you had a nice stay. Yes we do have some very good Mexican restaurants in our town! In addition we are only a mile away from the Legends Casino which has a very tasty buffet, there is a fine Chinese...

Portland, Oregon
Reviewed 30 August 2014

Cons: The electronic key stopped working each time I left the room, so I had to have it reprogrammed several times. The bathroom was dirty. Several light bulbs in the room were not working. There were not enough electrical plugs for electronic devices. The breakfast was a joke. The WIFI stopped working and had to be set by calling an...

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Helpful?
Thank Kevin S
Stephen T, Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Lake Stevens, Washington
Reviewed 20 June 2014

Way better then I thought it was going to be. Service was a little slow but reasonable. Men at the front desks were very helpful. Rooms are like caves and need more lighting. It is an older property but well maintained. The area it is a little shady. There are plenty of food options around. I like all of the...

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1Thank 58551Emma01
Stephen T, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear Emma, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Seattle, WA
Reviewed 28 May 2014

Small rooms, comfortable bed, seemed clean. We were staying in one room and visited two others. All 3 had broken toilet seats. Our bathtub drain was clogged. TV cable did not work properly and you had to turn it on at the set and then adjust the settings to get it to display properly. Front desk was no help with...

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Helpful?
Thank MitchellSeattle
Stephen T, General Manager at Quality Inn & Suites Toppenish - Yakima Valley, responded to this review

Dear Mitchall, Thank you for taking the time to complete this survey, it is the feedback from our guests that allow us to keep up the standard. I apologize about your problems with the toilet seat and the TV. I have talked with maintenance concerning the toilet seat and we will rectify the condition. In regards to the TV, Charter...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites Toppenish - Yakima Valley

Address: 511 S Elm St, Toppenish, WA 98948-1651
Region: United States > Washington > Toppenish
Price Range: $95 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Toppenish - Yakima Valley 2.5*
Number of rooms: 44
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Questions & Answers

Questions? Get answers from Quality Inn & Suites Toppenish - Yakima Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to a door, unless you want to carry all of your stuff three days by camel to reach your room.”
 of 5 bubbles wileykeeton, 2 Jun 2016 | Read review
“Choose a room across the street.”
 of 5 bubbles lindam680, 30 May 2016 | Read review
“Small town, any room will probably do.”
 of 5 bubbles 816conniek, 25 Apr 2016 | Read review
“Avoid room above breakfast room as it gets noisy early.”
 of 5 bubbles R4090BNmaryk, 15 Mar 2016 | Read review
“Stay somewhere else unless they remodel and clean it up.”
 of 5 bubbles Pk808, 14 Jan 2016 | Read review
5 of 5