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Courtyard Tacoma Downtown

Booking.comUSD 258*
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#5 of 28 Hotels in Tacoma
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Tacoma Downtown
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303 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Tacoma Downtown
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Showing 302: English reviews
New Jersey
Reviewed 29 October 2014

Rude, condescending woman at front desk. Not accommodating at all. Promised rooms together and they were not. Asked for an hour early check in, said ok and when we arrived only 1 room ready . Nasty and inconsiderate.

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Helpful?
4Thank 6EastCoast6
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

I'm so sorry to hear this! We value your business want you to be happy with every aspect of your stay. I am going to contact you directly. Thank you for letting us know about the problem. .

Texas
Reviewed 23 October 2014

I travel extensively for work, and I've been staying at a lot of Courtyard hotels due to recent Marriott promotions and because I like the updated hotels. I thought Courtyards were largely the same, but I think I've stayed at the worst and thankfully, the best, this week. The best by far is the one I'm at tonight in Tacoma,...

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Helpful?
1Thank NoRest4wkd
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you for taking the time to share your experience and your compliments about the staff! Everyone appreciates being recognized; and you made our staff feel GREAT! We're glad you enjoyed your stay with us. : )

Reviewed 17 October 2014

Stayed here overnight for a business seminar which was held the next day at the Tacoma Convention Center. The hotel is right across the street from the Convention Center (my room had a view of it). Loved the room. Very clean and modern. Wi-Fi Connection was good. The sounder rail trolley ran in front of the hotel, which made for...

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Helpful?
1Thank bred199
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you - so glad you enjoyed your stay! I'm sorry to hear the car and baggage retrieval took so long, and that you had to wait to get out once you got your car. There are a variety of ways to notify valet when you're ready to retrieve your car, including an option to text them. Even though we...

Reviewed 29 September 2014 via mobile

Matt at the front desk was professional, well dressed, and he remembered us from last year. This area of Tacoma is limited by what it offers but the accomodation, the closeness to the convention center, and great staff make this a positive place to stay.

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Helpful?
Thank Brian M
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Matt always has a smile on his face - it's a pleasure to have him represent our hotel. Thank you for your compliments!

San Antonio, Texas
Reviewed 29 September 2014

As a lifetime Platinum of Marriott Rewards (over 1000 nights) you can say I've seen more than my fair share of Marriott hotels worldwide. When I'm in the area I continue to return to this location. From the moment you arrive the exceptional staff take care of your needs. This time I had the extreme pleasure of starting my stay...

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Helpful?
Thank George G
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you for sharing your great customer service experience! Our staff love hearing your feedback - they are proud to work here. Your tip is a good one: rooms on the upper floors have excellent views.

Concord, NC
Reviewed 21 September 2014

Valet parking, high rise hotel, big lobby and restaurant, perfect location, friendly service and updated quiet room. Not much more that a business traveler could ask for and want after a long day of travel from east to west. Easy to get to interstate 5. A good one to return to when I need to be back in the area.

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Helpful?
Thank Dave Y
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Thank you for commenting on our newly updated look! Since the renovation, we have noticed that people especially like the communal tables and large booths with plug-ins for lap tops and cell phones. People like to sit in The Bistro or Home Theater area and enjoy the spacious, comfortable seating while working or relaxing at the end of the day....

Abbotsford, British Columbia, Canada
Reviewed 5 September 2014

The hotel is beautifully appointed and in an excellent location. Within walking distance to some really neat places, like the glass museum. The staff was friendly and helpful and the rooms were decorated beautifully. The bed was ultra-comfy! We really enjoyed our stay and will definitely be back!

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Thank Jason H
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

The Museum of Glass is such an interesting place to explore - with artwork outdoors as well as in the museum. My favorite part of it is the Hot Shop where you get to watch glass art being created! We look forward to seeing you again. Thank you for staying with Courtyard!

Snohomish, Washington
Reviewed 4 September 2014

I was greeted by Sam and directed to the cool room for my Dahlias. Shannon was at the desk and went out of her way to be helpful. The room was great as was every encounter that I had with the staff. The ladies that cleaned the rooms did a great job. I would highly recommend the Marriott.

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Helpful?
Thank mike a
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

We thoroughly enjoyed having the Dahlia group here. Thank you for the beautiful flowers that were on display!

Seattle, Washington
Reviewed 31 August 2014

We were greeted promptly as we drove up, offered valet parking or not. The desk staff were wonderful and explained everything within walking distance, plus you can cross the street and meet the trolly that goes as far as the Tacoma Dome at no charge. The floor below exit is across from the convention center. The room was very clean...

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Helpful?
Thank Citygirl6468
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Pacific Avenue Spa and Salon is located in the Courtyard hotel building at ground level - on Pacific Avenue, surprisingly enough :) The atmosphere is like an Italian village with European style services -- very plush! You can get a massage, have your hair or nails done, or enjoy a Razul mud treatment. Happy to hear you enjoyed your stay!

Seattle, Washington
Reviewed 28 August 2014

Please note we had a problem, which will be addressed at the end of this review. This Marriott has easy access from the interstate and is within walking distance to good restaurants. We chose to park in the easily accessible self park directly across the street which was not a problem for us. We were in room 511 and it...

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Helpful?
Thank Sava W
Carol P, Director of Sales at Courtyard Tacoma Downtown, responded to this review

Glad to hear Mr. Perez took care of you.We will let the Banquet Department know to monitor the noise level better when we have receptions. We'd love to have you stay with us again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Upscale design and down-home comforts meld perfectly at this urban hotel. Situated in the heart of downtown, Courtyard is just steps from museums, restaurants and the Tacoma Convention Center. With European-style spa and salon as well as award-winning restaurant, pool and fitness center under one roof, your choices for relaxation abound. In-room executive desk, complimentary wi-fi, DVD player, large HD TV screen, microwave, mini-refrigerator and Marriott Plush Bedding make traveling a pleasure for both business and leisure. Walking/biking trails and waterfront activities are just minutes away. ... more   less 

Additional Information about Courtyard Tacoma Downtown

Address: 1515 Commerce St, Tacoma, WA 98402-3306
Region: United States > Washington > Tacoma
Price Range: $264 - $428 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Tacoma Downtown 3*
Number of rooms: 162
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Also Known As:
Courtyard Tacoma Downtown Hotel Tacoma
Tacoma Marriott
Tacoma Courtyard
Hotel Style:
#4 Romantic Hotel in Tacoma
#5 Business Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Tacoma Downtown staff and other travellers.
8 questions
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Questions? Get answers from Courtyard Tacoma Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the East and up high....”
808valj, 22 May 2017 | Read review
“choose a corner room with a view - it is worth it”
233dc, 18 May 2017 | Read review
“Ask for a view of the Mountain. The 2 bed rooms are larger than the King rooms.”
972tw, 31 Mar 2017 | Read review
“Most rooms offer great views of downtown”
AvaE27, 25 Mar 2017 | Read review
“Quieter side would be facing Commerce”
EWS56, 28 Dec 2016 | Read review
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