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My fianće and I give this hotel, more like a motel, a TERRIBLE review. The matress is hard as a rock and is terrible for your back. Worst sleep ever, I dreaded going back to this rathole. The carpet was gross there was several stains....More
4 Thank kelsiann
Response from Manager_11525, General Manager at Crossland Economy Studios - Tacoma - HosmerResponded 9 June 2015
Thank you for your recent review of your stay. The room conditions you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, we will be receiving new mattresses in the near future and will increase our room checks. Thank...More
I honestly thought someone was murdered on that bloody/urine stained mattress! I literally could not sleep thinking what was underneath me. The staff did not have enough clean towels for all 4 of my family members...what hotel doesn't have enough fresh towels??? The African-American gentleman...More
5 Thank lovelyone07
Response from Manager_11525, General Manager at Crossland Economy Studios - Tacoma - HosmerResponded 22 April 2015
Thank you for your recent review of your stay. We appreciate the kind comments about our front desk staff’s hospitality; however, we apologize that the mattress and linen supply were not up to standard. In response to your feedback, I am in the process of...More
the staff was very helpful and the rooms were clean. The staff gave us suggestions for places to eat and easy directions to and from the fairgrounds which was useful for us. They went out there way to find us another TV remote when our...More
1 Thank Etta G
Response from Manager_11525, General Manager at Crossland Economy Studios - Tacoma - HosmerResponded 13 April 2015
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff was friendly and able to assist you with easy directions to local restaurants and the fairgrounds. I am also happy to hear that new...More
I'm a regular/weekly guest at the hotel and both Moriah and Jessica always go out of their way to make sure that I have everything I need for every visit. When they know I'm checking in, they'll have the lights on in the room and...More
2 Thank Phil S
Response from Manager_11525, Manager at Crossland Economy Studios - Tacoma - HosmerResponded 24 February 2015
I appreciate you taking the time to write such an encouraging review for our staff. I'm so pleased to hear that Jessica and Moriah are able to assist you will all of your needs and provide fantastic customer service.
The team and I would like...More
It just happened to be theplace.Wtime, the right price, And definitely the right place. With friendly and courtesy staff, that have been just great and helpful through our entire stay. I would highly recommend the Crosslands to everyone looking for a nice, affordable hotel. Thank...More
2 Thank smj_superman1975
Response from Manager_11525, General Manager at Crossland Economy Studios - Tacoma - HosmerResponded 18 March 2015
Thank you for taking the time to write a review of our hotel. We are so glad that you had a pleasant stay with us and that our staff provided you with quality service.
Thank you again for your kind words. We look forward to...More
USD 75 - USD 92 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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