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Holiday Inn Express Tacoma

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Holiday Inn Express Tacoma
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125 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Los Angeles, California
Reviewed 22 August 2016

Spent 3 nights here before checking daughter into college. Never stayed w this brand, but the rooms were sizable, beds were comfy and clean; soap and shampoo were adequate, towels were fine, and they put new bottles of water in the fridge nightly. Breakfast was fine for the price; frozen omelets, a hokey-make-your-own-pancakes machine, instant oatmeal, several breakfast meats, and...

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Helpful?
Thank davidandrose1
IHGService, Guest Relations Manager at Holiday Inn Express Tacoma, responded to this review

Dear davidandrose1, Thank you for being our guest and for taking the time to share your comments. It is great to know that your overall stay was to your satisfaction. However, I was concerned to see that you were not fully impressed with some of our service and facilities. I would like to apologize for any inconvenience these issues may...

Reviewed 14 August 2016 via mobile

I sat down for my morning meeting at the oval office. Everything was going nicely. Until this fateful moment happened, as depicted below. Not only was the tp not close. It wasn't even CLOSE! Seated upon the Ivory throne, I'm presented with a dilemma. I have to shift all of my weight onto one bun and lean in to get...

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Helpful?
2Thank sean_c123456789
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear sean_c123456789, Thank you for your feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We love to hear how every aspect of your stay was down to the tiniest detail. While we are pleased a disaster was averted; we sincerely apologize there was a disaster in the making. We have spoken to our housekeeping and...

Reviewed 12 August 2016

The good - the staff was very friendly and the cinnamon rolls were good as usual. The bad - As other people have commented, the parking area was small, spots were tight and the location of the hotel seemed to be in not so great of an area. Also difficult at times to make a left into the hotel since...

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Helpful?
Thank SC_SkiGirl
Long Beach, California
Reviewed 5 August 2016

Manager Alexis is awesome! My party desperately needed a place to stay late at night. We were weary road travelers and couldn't be more in need (slight exaggeration) of lodging. Alexis was cheerful, helpful, and refreshingly accommodating. Secondly, Daniel helped us as Alexis needed to leave. Daniel was helpful and friendly as well. Breakfast was nice, there were several offerings...

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Helpful?
Thank Anthony M
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear Anthony M. Thank you for absolutely making our day with your extremely generous review of the Tacoma Holiday inn Express Hotel & Suites. Daniel and I are only a few among a mighty team of guest service agents eager to make your stay great! We are delighted to hear you enjoyed our tasty breakfast, and a clean room complete...

Vancouver, Canada
Reviewed 2 August 2016 via mobile

Location is poor. Parking area is small and somewhat iffy. Friendly check-in. Room was ok. It is a very old property. I would recommend a complete makeover, to make it maintain the brand name. By the way, breakfast was good. Bedsheets and pillows were satisfactory. The towels(which are white), all had dark stains on them. In summation, I would call...

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Helpful?
Thank disneylover777
IHGService, Guest Relations Manager at Holiday Inn Express Tacoma, responded to this review

Dear disneylover777, Thank you for staying with us, and for providing a candid review. While we appreciate your positive comments about the breakfast selection, we are very sorry certain aspects of your stay did not meet your expectations. Please accept our apology for any inconvenience you had with the parking facility, cleanliness, and overall condition at the hotel. Guest feedback...

Macomb, Michigan
Reviewed 29 July 2016

So I've been here for 4 days for business and here is my inputs: - Rooms are a good value for the price - at least for me. Business rate of $130. - Rooms furniture a little old, but the rooms (I had 105) are clean and bed was very comfy. - Room I had was quiet and I was...

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Thank newadventure53
Bogota, Colombia
Reviewed 16 July 2016 via mobile

Our group of 2 adults and 3 children booked a suite and I was pleasantly surprised by the size of the room! The service from check in on, was outstanding. Breakfast had a wide variety of choices; kids loved the pancake machine and we really enjoyed the healthier options. The kids loved the cookies at night and had a great...

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Helpful?
Thank Jennifer C
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear Jennifer, Thank you for taking the time to provide feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We are delighted to hear you enjoyed a refreshingly spacious suite, tasty complimentary hot breakfast to include the famous pancake machine, and warm cookies & milk served daily at 7pm. We could not agree with you more...

Seattle, Washington
Reviewed 13 July 2016

We had a King Bed Suite and were impressed for the very affordable cost. THE CHECK IN - The front desk staff beamed with smiles as I entered the front doors. They were cheerful and more welcoming than I have seen at many hotels costing twice as much. They informed us that not only was breakfast included but also cookies...

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Helpful?
Thank vostie
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear vostie, Thank you for sharing about your experience at the Tacoma Holiday Inn Express Hotel & Suites. Your feedback got us excited and eager for you next visit! It is our pleasure to provide a hotel our guest's love. You were met with smiles and genuine excitement simply because you are the best part of what we do. We...

Ayrshire, United Kingdom
Reviewed 7 July 2016

As long as you are expecting a budget hotel experience you will be very satisfied with this property. Reception is bright and airy with friendly and helpful staff, and stocked with coffee and fresh cookies! The rooms are spotlessly clean, but are a bit dull and dark due to the colours of the décor and smallish windows. The room is...

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Helpful?
Thank MagicianManchesterUK
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear MagicianManchesterUK, Thank you for taking the time to provide feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We are pleased you experienced top value at a competitive price. Our staff takes pride in providing the ultimate guest experience for both business and leisure travelers alike. We are pleased you experienced spotless accommodations, comfortable pillow...

Seattle, Washington
Reviewed 1 July 2016

The Holiday Inn Express Tacoma is a well-run establishment located close to I-5. It's strengths are the friendly staff, convenient location and large, open rooms. The outside parking spaces occasionally seemed almost full, but is manageable. The helpful front staff made check-in a pleasant and fast experience. The room was a very good size and seemed clean. The bed was...

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Helpful?
Thank GMK1954
Manager M, Manager at Holiday Inn Express Tacoma, responded to this review

Dear GMK1954, Thank you for taking the time to provide feedback regarding your stay at the Tacoma Holiday Inn Express Hotel & Suites. We are overjoyed to hear you experienced a pleasant check in & easy check out process, clean sizable room, comfortable bed, and convenient I-5 accessibility. Our complimentary hot buffet breakfast offers plentiful selections conveniently located in a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You'll find accommodations at the Holiday Inn Express Hotel & Suites packed with all of your travel needs. This Tacoma hotel is located just minutes from Fort Lewis, McChord AFB, Pacific Lutheran University, Tacoma Convention Center as well as major industrial parks. We are also conveniently located near exciting attractions including the Tacoma Dome, Sprinker Recreation Center, Puyallup Fairgrounds, and Tacoma's Glass Museum. Guests travelling on business appreciate our convenient location directly off of Interstate 5. Our friendly staff are eager to assist you with directions or recommendations to any location, including many great restaurants, museums, parks, theatres and shopping centers. We recently completed a luxurious renovation and invite you to come enjoy a relaxing stay with us! All of our rooms are non-smoking and complete with microwaves, refrigerators, high speed Internet and even 37' LCD televisions! You are sure to wake up rested and refreshed with our wonderful pillowtop mattresses featuring the Simply Smart Bedding Collection. Start off your morning enjoying our deluxe Complimentary Express Start breakfast featuring our signature cinnamon rolls, omelets with bacon as well as many other wonderful favorites. Stay Smart at the Holiday Inn Express Hotel & Suites in Tacoma! ... more   less 

Additional Information about Holiday Inn Express Tacoma

Address: 8601 South Hosmer Street, Tacoma, WA 98444
Region: United States > Washington > Tacoma
Price Range: $137 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Tacoma 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express Tacoma Hotel Tacoma
Holiday Inn Tacoma
Tacoma Holiday Inn Express
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Tacoma staff and other travellers.
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Questions? Get answers from Holiday Inn Express Tacoma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a 3rd or 4th Floor room on the opposite end of the building from Hosmer”
 of 5 bubbles davind408, 12 Sep 2016 | Read review
“Nice to have an entire 4th floor as non smoking”
 of 5 bubbles K2810TYjohnk, 22 Jun 2016 | Read review
“No parking, dirty area, small hotel and gross.”
 of 5 bubbles WashingtonStateSnugs, 2 Jun 2016 | Read review
“Ask for a room that looks out over the pond.”
 of 5 bubbles HotSpringsLover58, 26 Feb 2016 | Read review
“We asked for a quiet room, we were on the top floor, away from the center of the hallway, near one end away from the elevator.”
 of 5 bubbles 863marshac, 9 Feb 2016 | Read review
5 of 5