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Stayed at this “new” hotel in August. The hotel itself is nice. And that is where anything positive ends. They charged my credit card a myster 89$ fee that they couldn’t explain and a 50$ incidental hold which is still not released. It will be...More
We visited because I was an IHG member but we're really glad we did. The staff without exception were really friendly and welcoming. Laurie and Gary in the bar area particularly so. The rooms were spacious and well appointed with all you would expect from...More
Response from Yesenia G, Online Reputation Manager at Holiday Inn Hotel Tacoma MallResponded 19 June 2018
At Holiday inn Tacoma Mall, we are so pleased you took the time to leave a review, thank you for the feedback as we are working hard to ensure our guests enjoy all of the new amenities provided. We look forward to your next stay...More
Great new hotel in Tacoma with restaurant and lounge. The rooms are moderm, clean and welcoming. I had Angus burger for dinner which was delicious. Breakfast was great too.
This is my new go to hotel in the Tacoma area.
Didn't have a single problem. The staff were kind, the lobby, room, and restaurant is nicely set up, delicious and hot food. There is also a great hall for a wedding or party. And the meeting rooms are a good size.
Where do I start, I heard this hotel was just newly renovated and I had to come by and check it out. The staff was great! When we went to our room you could smell that they had just cleaned it and it was so...More
Response from anniebS9564CC | Reviewed this property |
We did not use the pool while we were there. There are quite a few places along the street that the hotel is located on. We noticed a BBQ place across the street. We picked up dinner at a Korean place that was in the... More
We did not use the pool while we were there. There are quite a few places along the street that the hotel is located on. We noticed a BBQ place across the street. We picked up dinner at a Korean place that was in the shopping center parking lot -- VERY POPULAR!!! Word of advice: Look up the menu online and phone order. It seems as though our wait time was delayed because of many phone orders. I believe the name of the place is: ICHIBAN TERIYAKI. Portion was rather large. We were NOT LUCKY at Shari's