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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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2,756 Reviews from our TripAdvisor Community

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Showing 2,744: English reviews
Everett, Washington
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 June 2016 via mobile

We stayed over the weekend and loved the Hotel Murano, beautiful lobby with a great lobby bar. We had a standard room on the 23rd floor, it was fine for us, very comfortable bed. Could have used a little more counter space in the bathroom. Great location, within walking distance to some great restaurants. Would definitely stay again.

Helpful?
Thank denise11164
Ellensburg, Wa 98926
1 review
Reviewed 15 June 2016

Sorry for my late reply. Given my hectic agenda in daily teaching I ignored this email. Now the teaching quarter is over. In sorting out my emails I found this one. My feed back is as follows: It is inevitable to have misunderstanding or problems of all kinds in reservation process, and how to solve the resulted problem invites wisdom.... More 

Review collected in partnership with this hotel

Helpful?
Thank penglinw2016
Lake Geneva, Wisconsin
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 14 June 2016

Centrally located, this elegant hotel was a pleasant place to stay for us. The only complaints I'd have is that the outlets for the cell-phone or laptop were too far away from the bed where I would work, and the bed were a tad hard for us. The hotel was walking distance to good restaurants and shops. Cleaning service was... More 

Review collected in partnership with this hotel

Helpful?
Thank David L
Dallas, Texas
2 reviews
Reviewed 14 June 2016

Really loved to idea of the stain glass art experience. The tour of each level designate to the art and life of a particular artist was wonderful. The staff was welcoming and helpful and the hotel was very clean and decorated meticulously. The venue for the conference was well organized and comfortable

Review collected in partnership with this hotel

Helpful?
Thank Y3648ENkarena
Kennewick, Washington
2 reviews
Reviewed 13 June 2016

Carpet in room stained, wood molding dinged, bathroom floor dirty--for a hotel that considers itself to be 4 star--we were VERY disappointed. It is old and the upgrades are minimal. We were told we would receive a free breakfast due to the fact they didn't have our reservation. Well, the 'free' breakfast was nothing more than what is offered to... More 

Review collected in partnership with this hotel

Helpful?
Thank John M W
Los Alamitos, California
1 review
Reviewed 13 June 2016

Great place to stay, and it's centrally located to fun bars and restaurants. I was there for one week, and was able to enjoy my time in Tacoma. The Bite has delicious food and great service. I recommend the carrot cake!

Review collected in partnership with this hotel

Helpful?
Thank elizabethbD163LP
Jamul, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2016

The effort given to the art throughout the hotel - even the restrooms in the conference area and in the waiting area in front of the elevators is something else. Then you add the glass art in the conference area and you have an awesome visual experience.

Review collected in partnership with this hotel

Helpful?
Thank kevin m
Arlington
1 review
Reviewed 13 June 2016

Beautiful venue in a convenient location. Lovely staff, sincerely helpful. A real pleasure. Food in restaurant was delicious, though an insane amount for normal people. Thank you for having windows that open!!

Review collected in partnership with this hotel

Helpful?
Thank noahw585
Aventura, Florida, USA
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 June 2016

The Hotel is beautiful with a lovely display of art glass both in the lobby and on each floor. With just a little more effort, it could easily up it's star rating. The staff is friendly, the hostess in the Concierge lounge was lovely and the waitstaff in the restaurant was excellent. Even on the concierge floor, there are few... More 

Helpful?
Thank LSSmiami
Philadelphia, Pennsylvania
Level Contributor
293 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 12 June 2016

I stayed here for one night while on business. I am very much on the fence about the hotel. Some aspects were nice, others just kind of weird. I reserved a room and was told it was a "double patron" room. Not really sure what that is. I was on the 24th floor. I had a nice view. It was... More 

Helpful?
Thank njpk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $148 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Patron level comes with continental breakfast and access to snacks/drinks in the lounge.”
 of 5 bubbles jammastere, 30 Nov 2016 | Read review
“Comfort and class”
 of 5 bubbles hannahbU3509YU, 27 Nov 2016 | Read review
“king junior suites are corner rooms, quiet”
 of 5 bubbles AMYS3, 15 Nov 2016 | Read review
“Ask for side facing Mtn Rainer if your first time in the city”
 of 5 bubbles eaglessoccercoach, 10 Oct 2016 | Read review
“All the rooms are great!!!”
 of 5 bubbles 513sergiom, 7 Oct 2016 | Read review
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