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Hotel Murano

3,430 reviews
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Traveller (412)
Room & Suite (299)
Dining (34)
Overview
  • Excellent60%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“glass art”(207 reviews)
“beautiful hotel”(200 reviews)
“bite restaurant”(81 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,430)Write a Review
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1,961
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All reviewsglass artbeautiful hotelbite restaurantlobby barbeautiful glassroom servicehotel restaurantconvention centerself parkingbusiness triptacoma domefloorartistartworkelevatormuseumconference
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21 - 25 of 3,418 reviews
Reviewed 30 December 2017 via mobile

It's 8am and your cleaning staff is yelling to flirt 19 to find a room to clean she even forced entry into mine after I said hello several time to make her aware of my appearance...you guys need a a better cleaning policy for sure!...More

2  Thank craig w
Response from Elkey C, Manager at Hotel MuranoResponded 3 days ago

Dear craig w, Thank you for taking the time in sharing your experience with us and for bringing this negative experience to our attention. We sincerely apologize for the inconvenience that you encountered and rest assured that we are actively looking into this as this...More

Reviewed 23 December 2017

Stayed overnight - wonderful staff and hotel. Love the featured glassworks. The location is excellent for walking downtown Tacoma. Hotel staff were in contact via email and text. Felt very welcome. Comfortable bed and bedding, great view from our 14th floor room.More

1  Thank AlaskaLoveToTravel
Response from Elkey C, Manager at Hotel MuranoResponded 3 days ago

Dear AlaskaLoveToTravel, Thank you for taking the time in giving us a 5-star review! We are pleased to hear that you enjoyed your stay with us and you could indulge in the glass art displayed throughout. We look forward to welcoming you again during your...More

Reviewed 21 December 2017

Enjoyed my stay at Hotel Murano. I was in Tacoma for a few days on business. The hotel was very nice, clean and located next to a couple nice restaurants for dinner. Additionally, I enjoyed the lobby/lounge where the bartender made some great drinks. Breakfast...More

Thank CDReynolds
Response from Elkey C, Manager at Hotel MuranoResponded 3 days ago

Dear CDReynolds, Thank you for choosing us for your recent stay. We are glad to hear that you enjoyed your stay with us and were able to take advantage of the tasty drinks that our lobby lounge has to offer! We apologize that the food...More

Reviewed 20 December 2017

I stayed here for 3 nights and it was a pleasant experience from check in to check out. Very unique décor with glass work from different artists displayed in every floor. They have a restaurant that's open till 10pm and there's also a bar near...More

Thank Francis K
Response from Elkey C, Manager at Hotel MuranoResponded 3 days ago

Dear Francis K, Thank you for choosing us to be your home away from home and for taking the time to write the 5-star review! We are glad to hear that you enjoyed your stay and what we have to offer for our guests. When...More

Reviewed 18 December 2017

Room was very nice, however the lighting could have been brighter for reading. Room was well designed, bathroom was good size, in room coffee/tea maker was upscale. Our room on the 5th floor was very quiet, we did not hear any next door to our...More

Thank mcnwife
Response from Elkey C, Manager at Hotel MuranoResponded 3 days ago

Dear mcnwife, Thank you for taking the time to share your experience with us. We are pleased to read that you enjoyed your stay. We appreciate you for taking the time in providing us your feedback. Your feedback is what helps us in striving to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
USD 124 - USD 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 124 - USD 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (412)
Room & Suite (299)
Dining (34)
Amenities (22)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
mishymuffincakes
28 September 2017|
AnswerShow all 5 answers
Response from luannedesign | Reviewed this property |
sorry i have no idea but there is an underground garage with daily parking for a fee so I would call and ask.
0
Votes
krosmon
15 November 2016|
Answer
Response from Thomas P | Property representative |
Hello krosman - Thank you for your inquiry. We do not unfortunately feature recliners in any of our guestrooms. If we can be of further assistance, please let us know. Regards, Tom
0
Votes
Livieclark
9 November 2016|
Answer
Response from Thomas P | Property representative |
Hello - Sorry, yes the mattresses are specific to hotels. I inquired with our Simmons rep and the closest retail option is the Beautyrest Recharge model. They also do sell the hotel model direct. You can contact me at... More
0
Votes
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Room Tips
"Each floor has a featured glass artist, so if you're into glass artists, pick that floor!"
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"If you stay, spend the money to upgrade out of their "deluxe" rooms."
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"Higher floors have better views, but lower floors have great access."
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"All floors have views overlooking Tacoma, however the last rooms on the West end of the floors have roof top..."
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