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Hotel Murano

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#3 of 28 Hotels in Tacoma
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Murano
Hotel Murano
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2,865 Reviews from our TripAdvisor Community

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Showing 2,853: English reviews
Tacoma
Reviewed 2 days ago NEW

If you need a good sale, central spot for a stay in Tacoma, this is your place. Rooms are comfortable. The lobby is clean and a great place to just chill at any time. The only caution I offer is the parking lot as the spaces are too close together which invites door dings and challenges getting into your car....

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Helpful?
Thank howardt944
Mukilteo
Reviewed 4 days ago NEW

Excellent property. Food was excellent, room clean and tidy and bell and valet service delightful. Need brighter lighting in room..not enough light during darkness hours. The ambience of the hotel is subdued which I found relaxing.

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Thank roberthX220PJ
Olympia, Washington
Reviewed 4 days ago NEW

We got the room on hotwire for $99 per night. Well worth that much. The bath/shower in the room was not as well upgraded as other parts of the room...enough that it stood out. We would stay here again.

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Thank guyfromolympia
Wenatchee
Reviewed 4 days ago NEW

With a training at the Convention Center, right up the street, this was very convenient and within easy walking distance. There are many restaurants and museums also very close.. The amenities were great (although the coffee in the room, not so much) and service was outstanding!

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Helpful?
Thank 444judij
Spanaway
Reviewed 5 days ago NEW

I loved my stay. Jacuzzi room was not available though I was bummed about that.Other than that I had a great time and would recommend any of my family or friends to stay there. The service was excellent.

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Helpful?
Thank tangelettej
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear tangelettej, Thank you for staying with us and sharing your experience. It was a pleasure to have you as our guest and we are happy to read from your comments that you enjoyed your stay with us. We look forward to welcoming back you soon. Kind regards, Javid Almammadov

Santa Rosa, California
Reviewed 5 days ago NEW

I fully paid through Expedia. The Hotel refused to send me a receipt for the paid reservation. I ordered room service at 9:20 pm and wanted a sub sandwich that was only on the after 10 menu. They refused and asked me to call back after 10. Boo. No movies in the room. No channel guide for the satellite tv...

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Helpful?
Thank BrokerForest
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear BrokerForest, Thank you for choosing Hotel Murano for your recent stay in Tacoma. I am very sorry that we were not able to present you with a bill with the Expedia charges. Unfortunately, like all hotels we are unable to present guests with a bill with Expedia charges. We do our best to make sure all of our guests...

.
Reviewed 5 days ago NEW

Great place to get away and relax. Enjoyed the sites from the room and the comfort of the restaurant. The fireplace makes it very cozy in the lobby with all the different glass art all over. Just a nice place.

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Helpful?
Thank 985gregoryw
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 985gregoryw, Thank you for staying with us and sharing your experience. We are happy to read that you have enjoyed your stay with us, and would like to thank you for all the positive comments We are delighted that we were able to provide you with a memorable experience. We look forward to welcoming you back soon. Kind regards,...

Tacoma
Reviewed 6 days ago NEW

Jaymie (fill-in at front desk while staff at Holiday party was absolutely amazing.) She gave us an upgrade room, amazing! she was so friendly, this was our best experience of all. We've stayed at this hotel before and they are all nice experiences.

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Helpful?
Thank K7906FBsharonf
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear K7906FBsharonf, Thank you for staying with us. We are really very much pleased that your experience was indeed enjoyable & memorable. It's just what we want to hear - that we exceeded your expectations. We hope to welcome you back soon! Kind regards, Javid Almammadov

Pullman
Reviewed 6 days ago NEW

A unique hotel with a friendly staff. The location is good with easy access to many local attractions. The entire hotel is a virtual art museum. Gourmet restaurant, if you are into that sort of thing.

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Thank K609ZMmichaelh
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear K609ZMmichaelh, Thank you very much for choosing your our beautiful Hotel Murano for your most recent stay. We are so pleased that you enjoyed every aspect of your stay. We will continue training our staff and up-keeping the facilities to ensure continuity and consistency. Looking forward to welcoming you soon in Tacoma and making your future stays much more...

Portland
Reviewed 6 days ago NEW

I had a wonderful stay and enjoyed everything about this great hotel. Highly recommend for anything you might be doing in the city. The rooms were modern, clean and fun. The staff was wonderful. I am so glad we had our convention at this hotel.

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Helpful?
Thank Danny C
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Danny C, Thank you so much for your fantastic review! It's just what we want to hear - that we exceeded your expectations. Looking forward to welcoming you back soon and making your future stays more enjoyable. Kind regards, Javid Almammadov

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $206 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Questions? Get answers from Hotel Murano staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 6th floor is designated pet friendly though it is rented to non-pet owners if rooms are needed.”
 of 5 bubbles bobi871, 15 Jan 2017 | Read review
“Mt. Rainier is to the south-east.”
 of 5 bubbles Vikiirna, 7 Jan 2017 | Read review
“Yes quiet, I never heard anybody”
 of 5 bubbles kpland, 23 Dec 2016 | Read review
“Guys would probably like the seventh floor. ;-)”
 of 5 bubbles airwolfe1, 5 Dec 2016 | Read review
“Higher floors for views. Near elevator or stairs are very quiet too.”
 of 5 bubbles cherylmP7451TL, 4 Dec 2016 | Read review
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