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Hotel Murano

Expedia.comUSD 103*
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#3 of 28 Hotels in Tacoma
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 201*
USD 103*
USD 201*
USD 103*
USD 201*
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Hotel Murano
Hotel Murano
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3,217 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

By far, one of the most luxurious hotel in the area. Well trained staff, great atmosphere, not too busy, and CLEAN. Parking is extremely easy, and they even let me parked my vehicle on their property after checking out to attend a conference at the Convention Trade Center for the day. Will return.

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Helpful?
Thank xuezengx
Lynnwood, Washington
Reviewed 2 days ago NEW

Stayed at the Murano for the 10th time. The service was exceptional and the location is terrific. We enjoy staying at the hotel and enjoying eating in the restaurant there, Bite. This hotel is in our opinion the best in Tacoma and stay there when we want to check out the art, bar scene and events. Recommend it highly.

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Thank robertvP8330YJ
Vancouver, British Columbia
Reviewed 2 days ago NEW

This is a great hotel, 5 min (walking distance) down the street from the Convention Centre. My only complaint was that the room service took over an hour (both times we ordered...for 2 people). I would definitely recommend staying here, just allow lots of time when ordering room service, especially if you have to be somewhere at a particular time....

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Thank jamiek562
Reviewed 2 days ago NEW

The motel is nice and clean. They guys that work valet are awesome! Was disappointed in the Bite Restaurant will eat elsewhere next time we stay there. They have a nice lounge on site with bar open late.

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Thank W365UHsarahk
Reviewed 2 days ago NEW

As described, best in Tacoma Area. Room was clean issues were resolved promptly. Good front desk service, self parking reasonable rate. Gym in hotel has new equipment which was a plus for me and my friends.

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Thank jaspauls2017
Rocklin, California
Reviewed 3 days ago NEW

This is the second year I have stayed at this hotel and it was another great experience. The place is beautiful, smells great and the TV worked perfectly. I travel the world and I appreciate not having to call the front desk.

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Helpful?
Thank Campi06
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Campi06, Thank you very much for your amazing review. We are really very much pleased that your experience was indeed enjoyable & memorable and I would like to thank you for all the positive comments you have made. Looking forward to welcoming you soon and making your future stays much more memorable! Kind regards, Javid Almammadov

Reviewed 3 days ago NEW

Everything was good except for my last night there I had a couple people on your staff that entered my room without introducing themselves are not going to door saying that there was a noise complaint although after the fact we had called down to the front desk and asked why they we were getting someone coming into our room...

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Helpful?
Thank 567dominicw
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear 567dominicw, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. Please again accept our sincere apologies for the less than satisfactory experience you faced. This definitely should not have happened and I wish to assure you the issue has been discussed with the department manager and we hope...

Grandview
Reviewed 3 days ago NEW

This is a wonderful hotel. However, if you can't handle carnival rides, then don't use their elevator. It literally makes you sick! Other than that, it was perfect. The hotel staff were so kind and helpful!

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Helpful?
Thank Tonia H
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Tonia H, Thank you for the recent stay and feedback. I'm glad that your experience overall was good, but sorry hear about the elevator issue. We truly enjoyed having you as our guests and looking forward to welcome you again at our hotel on your next visits to Tacoma! Kind regards, Javid Almammadov

Bainbridge Island, Washington
Reviewed 3 days ago NEW

Beautiful and unique hotel right near the convention center. Love the glass art on each floor and the overall modern artsy focus of the hotel. Very refreshing! The location is nice with beautiful views of downtown. Staying here feels like a special treat.

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Thank Amyandfamily2015
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear Amyandfamily2015, Thank you so much for your recent stay in our hotel and thank you as well for sharing your experiences. We are really happy that your experience was indeed enjoyable. Looking forward to welcome you again at our hotel on your next visits to Tacoma! Kind regards, Javid Almammadov

Reviewed 4 days ago NEW

Wonderful experience at this hotel, very unique, beautiful views and artwork, nice room. Very nice bath robes to use, interesting mini-bar in the room. Will stay here again due to the wonderful service at the front desk, location and government rates. Bar Staff however need some education on how to acknowledge guest.

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Helpful?
Thank barbarapK4148RB
Javid_Almammadov, Manager at Hotel Murano, responded to this review

Dear barbarapK4148RB, Thank you for choosing Hotel Murano for your recent stay in Tacoma. I appreciate you recognizing our team for the great work that they do! We hope to see you again. Kind regards, Javid Almammadov

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more   less 

Additional Information about Hotel Murano

Address: 1320 Broadway Plaza, Tacoma, WA 98402-3411 (Formerly Sheraton Tacoma Hotel)
Region: United States > Washington > Tacoma
Price Range: $202 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Murano 4.5*
Number of rooms: 319
Reservation Options:
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Also Known As:
Murano Hotel Tacoma
Hotel Style:
#1 Business Hotel in Tacoma
#3 Romantic Hotel in Tacoma
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Murano staff and other travellers.
19 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Staff arranged a perfect room without input from me.”
janesD8349VO, 30 Apr 2017 | Read review
“Choose rooms away from ice machine and elevators!”
882rachaelv, 11 Apr 2017 | Read review
“Even double checking your reservation will not guarantee you have a room”
margaretj788, 2 Apr 2017 | Read review
“One side you can see Mt. Rainier and the other side downtown with view of the water.”
GraceLovisa, 27 Feb 2017 | Read review
“Odd numbered rooms view city and sound. Even numbered view Mt Rainier.”
done404, 16 Feb 2017 | Read review
5 of 5
Expedia.com
USD 103* /night
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CancelonUSD 201
TravelocityUSD 103
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Prices are for 1 room, 2 adults
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