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Red Lion Hotel Richland Hanford House

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Red Lion Hotel Richland Hanford House
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276 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Longview, Washington
1 review
Reviewed 4 days ago NEW

The hotel was alright, our only major complaint was that the heat didn't work in our room. When we informed the front desk clerk of this, his response was, "Oh, yeah, the heat doesn't work well in that room." Begs the question, why did you book guests in a room without heat in late November? He brought up a space... More 

Review collected in partnership with this hotel

Helpful?
Thank U5046PQmarkh
Level Contributor
1 review
Reviewed 1 week ago via mobile

I was actually excited to stay in this old mid century hotel, the bar looked cool on line. At first look the room is cute, it smelled like cigarettes but it is an old hotel so I didn't let it bother me too much. My problem and why we got a refund and cancelled our second night is the cleanliness.... More 

Helpful?
Thank Ashley C
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Ashley, Thank you for bringing this to my attention. I am so sorry for the condition of the room. It should never have been in available inventory. I have already addressed your concerns with the department managers and the room is being deep cleaned and repaired today. I hope you will allow us another opportunity to earn your trust back.... More 

Idaho Falls, Idaho
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

We stayed here while visiting relatives in town. The hotel has been around for a long time but its clean, the bed was comfortable, the service was friendly, and while not new the room maintenance was kept up. Overall, this is a very convenient location at a reasonable price where a family can be comfortable.

Helpful?
Thank Phillip541
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to share your experience and for allowing us to be your home away from home! Hope to see you again on your next visit! Take care ~ Elke Silvey, Operations Manager More 

Salem, Oregon
1 review
Reviewed 2 weeks ago

Thank you for the value, the service. Please add back the extra chair into the guest rooms. They were a nice option when you didn't want to just lay on the bed to relax ( reading, drinking coffee etc.) The daily dinner specials are a great value and the quality of the food and beverages are great.

Review collected in partnership with this hotel

Helpful?
Thank markrC8588ZT
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Mark, Thanks for taking the time to write a review. I'm glad you find value in your stay here. We enjoy knowing that we're doing it right! Take care ~ Elke Silvey, Operations Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2016 via mobile

The first thing I do when I open a hotel door is smell the room. Granted this was a pet friendly hotel(which is why we chose it) but the room smelled of dirty dog. I didn't want to say anything at the time because it was almost midnight and we had 2 very sleepy kiddos. The next day we noticed... More 

Helpful?
Thank Nikki C
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Hi Nikki, Thank you for taking the time to make me aware the issues you experienced during your stay. I apologize for the frustration and disappointment you felt. Please be assured that your concerns were addressed and resolved by the management team. I sincerely hope that you will give us another opportunity to redeem ourselves. Please don't hesitate to contact... More 

ocean shores
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 10 October 2016

In Richland on business and this was booked for me. It is in a great location and appears a bit dated but not out of date. Pros- Location. Waking up and walking the river...nice. The breakfast served was well above average. The showers heads were high, pressure good and the room was clean and the bed comfy. The room was... More 

Helpful?
Thank ducklakedaniel
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing your experience. I'm glad you enjoyed your stay. I will go ahead a put a preference on your profile for a second floor room. And I will let maintenance know about the hot tub temperature. See you again soon! Take care ~ Elke Silvey, Operations Manager More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 30 September 2016 via mobile

Went there, 11 people in the restaurant. After waiting 50 minutes for our meal, we left. The server was great, but clearly the chef is in over his/her head. We were told the chef quit and they hired a new one. Additionally, you cannot talk to any management, I would think there should always be some level of manager on... More 

Helpful?
Thank Jill W
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for letting me know about your experience. I do apologize that it was not up to our normal standards. I can assure you I will be addressing your concerns with the management team. Take care ~ Elke Silvey, Operations Manager More 

Dar es Salaam
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2016 via mobile

Hotel with a nice view over the river (ask for river view rooms). Definitely not 5 star, but reasonably clean and comfortable. Bar closes very early. Reception staff very friendly. Free and fast wifi. Warm breakfast buffet was only porridge, scrambled eggs and potatoes. No sausages or bacon. The toaster must have been there for at least 6 years since... More 

Helpful?
Thank Stachu01
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for taking the time to provide feedback. I'm so glad you enjoyed your stay. I will be passing along your comments to the Front Desk staff! Tale care ~ Elke Silvey, Operations Manager More 

Riverside, California
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 September 2016

The Red Lion Hotel is located near the Columbia River and is only a very short walk from the Riverfront Trail. Our King-Bed room was quite large and was nicely appointed with the usual amenities of a good hotel. It also had a small patio that opened onto a large, grassy courtyard. (Ask at the desk for a courtyard room.)... More 

Helpful?
Thank Dennis N
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for writing a review. I am very pleased you enjoyed your stay! Hope to see you again soon. Take care ~ Elke Silvey, Operations Manager More 

Richland, Washington
Level Contributor
9 reviews
3 hotel reviews
Reviewed 21 September 2016

The hotel has beautiful river view rooms but are a little pricey. The food is just mediocre but the bar staff is fantastic. Daylene went to great lengths being short handed to keep our drinks and appetizers coming.

Helpful?
Thank bodeahmouse
Elke S, Manager at Red Lion Hotel Richland Hanford House, responded to this review

Thank you for sharing the great review of Daylene! She was thrilled to read it! We all appreciate Daylene's hard work and jubilant personality. Hope to see you again soon. Take care ~ Elke Silvey, Operations Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Red Lion Hotel Richland Hanford House in Richland Washington is located right on the scenic Columbia River, 10 minutes from the Tri-cities Airport via our complimentary airport transportation. On downtown Richland's main arterial, the hotel offers convenient access to the Hanford Nuclear Reservation and all of the businesses located there including Battelle, Energy Northwest, Bechtel, Framatone, and HAMMER.Our 149 spacious guest rooms, including seven suites, feature all the amenities you'd expect of a first-class hotel, including Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary wi-fi, telephone dataports and room service. We also have laundry and valet services and a fully equipped business center.For fun and relaxation, enjoy our outdoor pool and whirlpool or work out in our fitness center. Nearby you'll find Howard Amon Park with a 7-mile path along the river for walking or jogging. Golf, tennis, boat rentals and shopping are close by as are some of the area's 20 wineries and the Columbia River Exhibition of History, Science & Technology. ... more   less 

Additional Information about Red Lion Hotel Richland Hanford House

Address: 802 George Washington Way, Richland, WA 99352-3538
Region: United States > Washington > Tri-Cities > Richland
Price Range: $136 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Richland Hanford House 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Red Lion Richland
Richland Red Lion
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Questions & Answers

Here's what travellers have asked, with answers from Red Lion Hotel Richland Hanford House staff and other travellers.
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Questions? Get answers from Red Lion Hotel Richland Hanford House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out location of room before booking. Ground floor is cool facing the river but others may be better.”
 of 5 bubbles ducklakedaniel, 9 Oct 2016 | Read review
“Courtyard rooms have a view.”
 of 5 bubbles 74dennisn, 24 Sep 2016 | Read review
“Ask for a river view”
 of 5 bubbles bodeahmouse, 21 Sep 2016 | Read review
“you want the back side of the motel”
 of 5 bubbles patnbobbi, 25 Aug 2016 | Read review
“Make sure to upgrade to a courtyard view or river view”
 of 5 bubbles majohnson5252, 7 Aug 2016 | Read review
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