We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Our suite was disgusting. The wall paper was peeling and there was sticky soda stains all over the countertop and up the wall. The couch has greese stains all over it to the point I didn’t want to sit on it. Next to the bed...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Zac C, Front Office Manager at Red Lion Hotel PascoResponded 28 December 2017
I want to start with my sincere apologies regarding your experience with us. We are sharing this with our team, making the necessary adjustments and hope we see you again in the future to see this change!
Zac Carter, Director of Rooms
I chose this hotel based on its location near the airport. We had an early flight to catch .Only minutes from the airport,very convenient. The front desk check in staff were super friendly and efficient. They informed us of a hotel perk we were not...More
Response from Zac C, Front Office Manager at Red Lion Hotel PascoResponded 9 November 2017
Sammy thank you for your stay and review of our property! I believe the perk you are mentioning is we allow our guests to park their car with us for free if you stay before or after your trip saving the daily 9.00 charge from...More
Needs a facelift. Low on staff. No coffee maker in room unless asked for. Breakfast - the best to eat was fruit. Overcooked eggs,gravey,Dry biscuits and no meats and oatmeal paste. AND doors to the outside are left unlocked. Not much in the way of...More
Thank John E
Response from Zac C, Front Office Manager at Red Lion Hotel PascoResponded 7 November 2017
John I am so sorry to hear this was your experience with us. We will follow up on the staffing, doors and breakfast right away and we appreciate the feedback!
This is an older property with all that comes with that, but this Red Lion stands out because of the truly excellent service. I needed wine glasses? No problem. Late check-out? They made it work. Broken iron? Let housekeeping bring that right up for you....More
Response from Zac C, Front Office Manager at Red Lion Hotel PascoResponded 1 November 2017
Thank you for the stay and review with us! We are so glad to hear the service you received made your stay so wonderful. We will work on getting some local beer choices and look forward to seeing you again in the future!
Spent two nights there in October for a conferences where we ate at the buffet breakfast as offered as a part of the room, as well as food catered for the conference. All staff were quite helpful, hardworking and friendly throughout the hotel. While the...More
Thank Bryan H
Response from Zac C, Front Office Manager at Red Lion Hotel PascoResponded 24 October 2017
Thank you very much for the review Bryan! We enjoyed having your conference stay with us! We appreciate the feedback both positive and constructive and hope to see you again on your next trip to Pasco!
Zac Carter, Director of Rooms