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Shilo Inn Suites - Moses Lake

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Shilo Inn Suites - Moses Lake
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Shilo Inn Suites - Moses Lake
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Showing 158: English reviews
Moses Lake
Reviewed 3 July 2013

I was looking forward to staying at the Shillo Inn and was sadly disappointed. I checked in late, hoping for a quick check-in, however there was an unhappy individual getting madder by the second. Mess up on his reservation. Once checked in: went to 2nd floor to room, temperature around 95 F, air conditioner NOT WORKING!!! Had to move to...

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Helpful?
1Thank Dominique G L
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Dominique G L, Thank you for taking the time to write a review regarding your recent stay with us at the Moses Lake Shilo Inn. I apologize for any inconvenience you may have been caused during your stay with us. I am sorry to here that you had issues with your first room but I am glad to here...

Reviewed 3 July 2013

Asked for a non smoking room but the room ranked of stale smoke. I am allergic so made it uncomfortable to be in the room. My mom had brought along some spray thank goodness! Do not eat at "Bob's" next door. The food was I edible.

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1Thank Paula N
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Paula N, Thank you for taking the time to let us know how your stay with us was. I sincerely apologize that the room smelled of smoke especially since our hotel is 100% non-smoking. I will make sure the address this with our staff so that we can avoid this issue in the future. I hope you will allow...

Reviewed 2 July 2013 via mobile

Room was very clean, and the customer service was great. The free breakfast was the highlight. The rooms need some updating though, it's like stepping into a time capsule to the 90s. The towel rack is inside the shower, and there is a phone by the toilet. The TV was tiny and probably 20 years old.

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1Thank andrew-sarah-ellie
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear andrew-sarah-ellie, We are glad you enjoyed your stay with us and we thank you for taking the time to write an online review regarding your stay. We appreciate and welcome all feed back from our valued hotel guests. We look forward to seeing you again during your future travel to or through the Moses Lake area. Sincerely, Joyce Hubble...

Reviewed 22 June 2013

I needed hotel for last minute and I booked this online. Drove 3 hour's here. Check In was fast. Hot tub. Pool open 24hrs which was good. Nearby everything around you. Big rooms. Good breakfast. Rooms have a full small kitchen inside which is nice. I would come back.

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Thank Marquis C
Reviewed 12 June 2013 via mobile

Very good hotel!!There are many benefits of this hotel.There is a pool,hot tub,steam room,sauna.And there is a continental breakfast each morning.All this for the really low price.This is a wonderful hotel.

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Thank secretsomeone
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear secretsomeone, I am glad to here you enjoyed your stay with us and we appreciate your online feed back and we also thank you for taking time to write an online review. We hope to see you again in your future travels to the Moses lake area. Sincerely, Joyce Hubble Hotel Manager

Wash
Reviewed 1 June 2013

We stayed in room 163. We were very happy with the room, the staff and the convenience to having the outside door right next to our room for access for the dog and our disabled child. Our son enjoyed the pool open 24/7 with NO outside access we could leave our child in the pool area for independence. Gloria in...

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Thank 101Chewie
Reviewed 8 May 2013

This wasn't my destination, just a stopping point along the way. It was late and I had good experience with Shilo Inns before. Check-in service was pleasant. Room was hot when I entered so I turned on A/C and it shot out a blast of cold air and so I got ready for sleep. I started to realize there was...

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1Thank Chad F
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Kelly, Thank you for taking the time to write a review online regarding your recent stay with us. I sincerely apologize that your stay with us was not 100% to your satisfaction. I will definitely speak with my staff regarding the concerns you had during stay with us. Our goal at Shilo Inns is to make sure all our guest...

Seattle, Washington
Reviewed 1 May 2013

I stayed here for work (yes, I get to travel to exotic places!). The room was clean enough and the hotel was functional but the place is just tired. It needs an update. And a deep clean. The room had a king bed and a sofa that I assume was a fold out. The fridge and microwave were a nice...

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Thank SeattleReebs
Billings, Montana
Reviewed 8 February 2013

We stayed for four days, the best part was Gloria. We got delayed at work and Gloria and I talked for quite some time. She is a great listener and a very interesting "mom", I am looking forward to the updated workout area.

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Thank rogroybean
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear rogroybean, I would like to thank your for taking a moment out of your time to write a review regarding your recent stay at Shilo Inn Moses Lake. I am pleased to hear that you enjoyed your stay and that our staff was friendly. I appreciate and welcome all feedback from our valued guests. We look forward to seeing...

Spokane, Washington
Reviewed 15 January 2013

This place is very outdated and I knew that before staying but there is a strange smell throughout the hotel. I don't smoke so I smell everything but this was just a moldey smell I guess?? The rooms are ok they put me at the very end of the building so it was quiet.

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Thank Ellana R
Shilo I, General Manager at Shilo Inn Suites - Moses Lake, responded to this review

Dear Ellana R, I would like to thank your for choosing the Shilo Inn Moses Lake for your accommodation needs while in the Moses Lake area. I would also like to thank you for taking the time to write a review regarding your recent stay with us. I do apologize that your stay with us was not 100% to your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Shilo Inn Suites - Moses Lake

Address: 1819 East Kittleson Road, Moses Lake, WA 98837-9719
Region: United States > Washington > Moses Lake
Price Range: $106 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Shilo Inn Suites - Moses Lake 2*
Number of rooms: 100
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Also Known As:
Shilo Inn Moses Lake
Moses Lake Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites - Moses Lake staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room that has been updated”
 of 5 bubbles abt188, 28 Aug 2016 | Read review
“Not the ones I had. None”
 of 5 bubbles Sunnylove507, 8 Aug 2016 | Read review
“Ask for a renovated room!!!”
 of 5 bubbles kodajaz4523, 1 Aug 2015 | Read review
“Check your room reservation”
 of 5 bubbles danp556, 17 Jul 2015 | Read review
“Upstairs is best unless you are unable to walk upstairs. Less noise and our room was better upstairs than downstairs”
 of 5 bubbles 97amandag, 10 Jun 2015 | Read review
5 of 5