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Surestay Plus Hotel By Best Western Moses Lake

170 reviews
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Traveller (18)
Room & Suite (20)
Dining (1)
Overview
  • Excellent15%
  • Very good31%
  • Average20%
  • Poor14%
  • Terrible20%
Travellers talk about
“takes care”(2 reviews)
“gas station”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Fitness centre
2.0 Star Hotel
All hotel details
Offers from Surestay Plus Hotel By Best Western Moses Lake
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (170)Write a Review
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LanguageEnglish
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1 - 5 of 167 reviews
Reviewed 3 October 2017

A buddy and I planned a motorcycle trip through eastern Washington for the first week of October and included a single night stay for two rooms at the Shilo in Moses Lake. Well, his moto broke down the day we were to check in and...More

Thank Bjorne H
Reviewed 28 August 2017 via mobile

If you've made a reservation here when they were still Shilo Inn, they won't honor the price. Horrible customer service! No one called or emailed us to let us know the changes & that the hotel is under construction. Obviously, didn't want us to cancel...More

1  Thank K2277
Reviewed 11 August 2017 via mobile

Our family enjoyed the indoor pool, steam room and sauna. The room was adequate for our big family, the kitchenette made it easy to not eat out all 5 days. The location gave us quick access to everything.

Thank trosanbalm
Reviewed 17 July 2017 via mobile

Stayed here before going to a concert at the gorge. Price was high they are trying to remodel but have a long way to go. Toilet was plugged when we got there complained to front desk was offered a plunger not a repair. Didn't have...More

Thank blackbl
Reviewed 17 May 2017

Little overpriced for the accommodations, but they are remodeling. Probably would not stay again. This might be worth the price after they are finished remodeling. Overall the staff was friendly enough and the cleanliness was average.

Thank Cheryl B
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 83 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Details
Price range
USD 83 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette
Add Photo Photos
Traveller (18)
Room & Suite (20)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
George W
11 March 2015|
Answer
Response from Lisa S |
We have a 24 hour fitness center and at this time all equipment is working. We look forward to having you as our guest soon. - Shilo Inns
0
Votes
Sierra B
6 March 2015|
Answer
Response from Lisa S |
We do allow guests the age of 18 and over to rent a room, we do require a credit card at check-in. - Shilo Inns
0
Votes
Room Tips
"room 111 and room 138"
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"Room one sixty bottom floor"
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"Ask for room that has been updated"
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"Not the ones I had. None"
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