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Holiday Inn Express Hotel & Suites Lacey

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#3 of 8 Hotels in Lacey
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Lacey
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149 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 1 week ago via mobile

This is a typical Holiday Inn Express. Breakfast was good and the staff person was right on top of keeping things stocked. The pillow cases were labeled "soft" and "firm," so as someone who likes a firm pillow between my knees, I thought my prayers were answered. Unfortunately, there wasn't enough of a noticeable difference for my comfort. Somebody had...

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Helpful?
Thank Wspmf1
Spokane, Washington
Reviewed 5 weeks ago via mobile

This is the only hotel that I have stayed at that offers complimentary beer, wine and appetizers in the evening Monday thru Thursday. Plus, the property is clean and well staffed. I will definitely stay here again. Thanks.

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Helpful?
Thank Mandy199013
Jeetu C, General Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Mandy199013, I am thrilled that you had the opportunity to enjoy our evening reception! We appreciate you taking time to review our hotel; it means so much to us. Please come back anytime!

Reviewed 4 December 2016 via mobile

My wife, son, and I stayed and enjoyed the facility. The room was very big and clean. The breakfast has a nice variety of foods. The only disappointment was no hot tub and the pool was a little cold for us. The staff is very friendly and helpful.

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Helpful?
Thank Robb L
Jeetu C, General Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Robb L, We are truly thankful that you and your family enjoyed your stay with at our hotel. I am pleased to say that we have a very hard working housekeeping staff that we are quite proud of. I will have maintenance check the temperature of the pool to verify that it is within the proper range and if...

Reviewed 7 November 2016 via mobile

This is the best hotel in the area. Whenever the family wants a weekend with an indoor pool or my Husband and I want a date night this is where we go. It family friendly, but also a good place to go as a couple. It's surrounded by some of the best hotel chains and convenient to everything. Most importantly,...

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Thank blessedmommy5
Salt Lake City, Utah
Reviewed 13 October 2016

I just stayed for one night, but found the check in process quick and efficient, no issues with my reservation or room preference. There was a small managers reception on the night I stayed, with complimentary beer and wine. The clientele all seemed to be other business travelers so things were nice and relaxed. Didn't get a chance to use...

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Helpful?
Thank DCockayne
Canada
Reviewed 9 October 2016

Stayed here for one night on our way back north. Room was a very good size and beds were comfortable. Pool was a nice temperature. Breakfast was the usual HIE goods. We couldn't get a top floor room which we hate not having. We could hear the people walking above us quite a bit. Sounded like a herd of elephants.

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Helpful?
Thank scrufgrove
Jeetu C, General Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear scrufgrove, First and foremost, I would like to apologize for the exceptionally long delay in responding to your review. We do our best to accommodate all guest requests and I am sorry for the "elephants" in the room above you. I am happy to hear that you enjoyed the room accommodations and our breakfast options. I appreciate your honesty...

Ocean Shores, Washington
Reviewed 24 September 2016

We stayed here one night after visiting a nearby attraction. The front desk staff were very welcoming and efficient., One of the housekeeping staff rescued my dress which she noticed my husband was carrying on a hanger and dragging on the floor. She got it off of the floor and even pressed the elevator button for us. That night, we...

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Helpful?
Thank sreason7
Sheila S, Front Office Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear sreason7, We are so thrilled that your experience was a success! Here at the Holiday Inn Express , Lacey we strive to keep our Guests at the Heart of What We Do. Thank you for sharing your experience with the world! We look forward to seeing you again!

Reviewed 24 September 2016

I have stayed at this hotel a few times when coming to the area for business. It is the preferred hotel for anyone in my company. Room is clean, staff is very friendly, and breakfast is good. Only negative thing is it is right on the highway and thus is very, very loud. Especially if you get a room on...

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Helpful?
Thank Rmurph1416
Sheila S, Front Office Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear Rmurph1416, We are truly appreciative that not only you, but your associates, prefer to stay with us! Believe me, if we could mute I-5 we would!! :) We are looking forward to some big changes at our hotel within the next year and have spoke with our ownership about sound proofing the rooms on the freeway side of the...

Reviewed 23 September 2016 via mobile

The area has super loud freeway noise but the room is quiet. Friendly staff. Breakfast okay, met my expectations. Clean room. Inadequate guest laundry, only one washer and one dryer. Conveniently close to the relatives we were visiting in Tacoma and Olympia.

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Thank homden
Sheila S, Front Office Manager at Holiday Inn Express Hotel & Suites Lacey, responded to this review

Dear homden, First and foremost, thank you so much for staying with us! I am happy to hear that your experience was enjoyable and that we are closely located near your loved ones. We are expecting some big changes here at our hotel in the upcoming year and updating the guest laundry is on that list. We hope that when...

Reviewed 7 September 2016 via mobile

The management and service here were awesome! They were professional and helpful! Cleanest room and breakfast area ever too! Great place to stay and we have stayed in many other hotels in the area! We will only stay here from now on!

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Thank eeott

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Our Olympia-Lacey, Washington hotel is convenient to the Washington State Capitol. Ideally located in Lacey, the recently opened Holiday Inn Express Hotel & Suites is 100% non-smoking and is convenient to the Olympia area and just five miles from the Washington State Capitol. It is perfect for travelers looking for a hotel in the Lacey and Olympia area. Families will enjoy staying at our Lacey hotel while they explore everything the Olympia area has to offer. If you love the outdoors, you can take a short trip to numerous parks in the Olympia area. History buffs can enjoy touring Washington's State Capitol and State Capitol Museum. Our Olympia hotel is also near St. Martin's University and Evergreen State College, as well as Fort Lewis Army Base and McChord Air Force Base. Our Lacey, Washington hotel is perfect for business travelers, with convenient access to Intel, State Farm Insurance, Georgia-Pacific Corporation and Washington state government offices. During your stay, you can surf the web on free high-speed Internet access, enjoy a swim in our heated, indoor pool or work out in the fitness center. Every morning, you can start your day with the free Express Start hot breakfast bar with our signature cinnamon rolls and other hot items. Check out our great Olympia-Lacey hotel deals and book your stay. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lacey

Address: 4460 3rd Ave SE, Lacey, WA 98503-1021
Region: United States > Washington > Lacey
Price Range: $137 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lacey 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Lacey
Holiday Inn Lacey
Lacey Holiday Inn
Holiday Inn Express Hotel & Suites Lacey Washington
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lacey staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a top floor room or leave a note for the guests in the room above you to tread lightly !! :o)”
 of 5 bubbles scrufgrove, 8 Oct 2016 | Read review
“If the room door is locked from the inside, the door won't unlock with the key card from the outside.”
 of 5 bubbles brookezc, 25 Apr 2016 | Read review
“Go even #s - side away from the highway is quieter”
 of 5 bubbles BMSIII, 17 Dec 2015 | Read review
“ask for a room on the 4th (top) floor on the side away from the Interstate! ... although don't be surprised if you don't get it.”
 of 5 bubbles unixwiz, 16 Oct 2015 | Read review
“I've stayed on both sides of the hotel and both are equally fine.”
 of 5 bubbles slcolfer, 16 Aug 2015 | Read review
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