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To start, we get in at 10:30 at night, get to our room. Only find it had not been cleaned from the previous person's stay. They move us to a studio from a one room that was reserved. They changed the price to the new...More
Thank Carrie F
Response from IHGService, Guest Relations Manager at Candlewood Suites Olympia/LaceyResponded 10 February 2016
Dear Carrie F,
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will surely be looked into. We would...More
Spacious room, full kitchen, icemaker, on site honor store with any food/drink choices + hundreds of movies to checkout for free ! Bed you never want to get out of! Friendly staff! Only downfall is no pool and no daily housekeeping.
I picked this hotel just because it was near where I was going and it ended up being an excellent selection; I loved it.
SUPER, super nice place. I don’t normally stay at this chain and was pleasantly surprised. Clean, large suite. Fully-equipped kitchen –...More
We stayed here for 2 nights on our journey. It seemed to be in a very pleasant part of town. However we soon discovered that one side of the hotel was separated from the freeway by a hedge.
The hotel itself was well appointed with...More
Stayed here for six nights while on a business trip. Room was fine, spacious, well appointed and clean. Staff were friendly, welcoming, and service oriented. There is a "pantry" which is fairly well stocked with snacks, and frozen meals for purchase. I did not have...More