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Best Western Plus Lacey Inn & Suites

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#1 of 8 Hotels in Lacey
Certificate of Excellence
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1 room 2 adults 0 children
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Best Western Plus Lacey Inn & Suites
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506 Reviews from our TripAdvisor Community

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Showing 502: English reviews
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Spokane, Washington
Reviewed 2 days ago NEW

Nice and quick check in after 6 hours on the road. We had the suite to fit all of us into one 'room', and it was quite comfortable. Good beds, nicely done furnishings. One thing they could fix? Coffee. I appreciate the difficulty of getting coffee service into individual rooms, but the coffee was awful. So, I just went downstairs...

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Helpful?
Thank Michael W
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Michael W; Thank you so much for the wonderful review, we enjoy hear from our guests. Sorry to hear our coffee is less than outstanding, I will look into getting a better product. Again, thank you for your review, we look forward to serving you in the future.

Wailuku, Hawaii
HOTEL’S FAVOURITE REVIEW
Reviewed 10 October 2016

I stayed here while preparing for a job interview and found it to be a very nice experience. Being that I was under some pressure and anxious, having the staff treat me with a smile and friendly conversation made all the difference in the world. The room was clean, beds were comfortable, wifi worked well, and the full breakfast in...

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1Thank altheab700
About Hotel's Favourite Review
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you altheab700 for your review. Aaron will be delighted to hear he was mentioned. We hope all goes well with your interview process and look forward to seeing you again soon.

Vancouver, Washington
Reviewed 5 days ago NEW

BUT !!! HUGE CONCERN re ADA Service Dog accommodation policy. A young woman 20-early 30'ish checked in after I did. She said her service dog was with her. She was asked for proof by someone who appeared to be a manager or asst mgr. This is against the law! The young woman became flustered and said it was her PTSD...

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Helpful?
Thank 442jeanener
BW Plus Lacey M... M, Guest Relations Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear 442jeanener; Thank you for bringing this issue to my attention. You are correct, the person should not have asked for proof of the animal status with ADA. We do however, ask what the animal is trained for. A companion animal is not considered a ADA Service animal. Thank you; RN

Port Orchard
Reviewed 1 week ago

We loved this hotel - not only for it's location, but for it's amenities. The room (king suite) was lovely, jetted bath tub, the pool and fitness area were acceptable, but the breakfast selection was amazing.

Review collected in partnership with Best Western
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Helpful?
Thank Shelly S
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Dear Shelly S; Thank you so much for the wonderful review, we appreciate hearing we have exceeded the expectations of our guests.

Moscow, Idaho
Reviewed 4 weeks ago via mobile

There was a wrestling tournament at the Tacoma Dome and there wasn't much availability in town. We also didn't want to pay $275 for a night when we had to leave early. Lacey wasn't that far and the drive was easy. The hotel was a good value. It was clean and reception welcoming. We skipped breakfast, but it looked good....

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Helpful?
Thank Scott M
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Scott M for your comments and recent stay with us. I am very sorry that you experienced any noise issues during your stay. If you should travel to our area in the future, we do hope you will stay with us again. Wishing you warmth and safe travels this winter season. Sincerely...

Spokane, Washington
Reviewed 4 weeks ago

I stayed two nights the middle of this week. First the positive: They have an outstanding breakfast bar. Now the negatives. 1. They bleached the bathtub but didn't rinse it off. I didn't realize it until I'd filled it and jumped in. Bleach bath! I had to rinse the tub and take a shower to get the stuff off my...

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Helpful?
Thank Shawn M
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Shawn M for your review, we appreciate the honest feedback. Please accept our sincerest apologies for your experience with the bath tub, I will be speaking with our housekeeping staff to make sure this does not happen again. I’m sorry that you experienced any discomfort with our beds as well. Our pillow top mattresses are of a medium...

Lind
Reviewed 4 weeks ago

I specifically pic this hotel for the quality, service, cleanliness, spa...... I was told by phone my room was a spa room, turns out it's not big enough for an adult. I was told by the office the spa and pool would be available to me. My spine is damaged and the only thing that some what helps is spa...

Review collected in partnership with Best Western
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Thank josamyb
BW Plus Lacey M... M, Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Josamyb for you comments. We apologize that your experience was not up to standards you expected and sincerely apologize for any inconvenience or shortcoming you encountered. I will be speaking with the front desk staff...Had you wished to cancel your reservation at the time, we would have done so happily and not held you to your reservation... As...

Hillsboro, Oregon
Reviewed 5 February 2017 via mobile

Great property from plenty of parking for any size vehicles and rooms clean nice sized but small fridges. Shopping next door and restaurant and casino steps from motel. Best big breakfast buffet made by wonderful staff, who make it so Great to look at and always refilling with fresh food from fruits, cooked oatmeal, eggs, meats,apple sauce,waffles even whip cream...

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Helpful?
Thank Gayle R
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Gayle R for your comments and patronage. We appreciate it. We hope you will return again to stay.

Castle Rock, Colorado
Reviewed 18 January 2017

Great staff and property!! Very friendly staff that goes out of the way to accommodate you. Very nice property that feels brand new. Highly recommend this property and I will use this hotel again on future stays.

Review collected in partnership with Best Western
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Helpful?
Thank B3318PUtimg
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you B3318PUtimg for the great review. We appreciate it and look forward to seeing you again!

Washington, United States
Reviewed 14 January 2017

I always request this hotel when in town for business. The staff is very professional, the hotel is clean and the breakfast is really really nice. Great variety and laid out beautifully. Plenty of places to eat and pick-up forgotten necessities close by.

Review collected in partnership with Best Western
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Helpful?
Thank Melanie S
BW Plus Lacey M... M, General Manager at Best Western Plus Lacey Inn & Suites, responded to this review

Thank you Melanie S for your great review and patronage. We look forward to seeing you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Lacey Inn & Suites.This brand new hotel is situated off Interstate 5 and offersguests new luxurious rooms and warm friendly service ateconomically sensible rates.Guests of this centrally located Lacey, Washington hotelwill find that we are the finest midpoint to explore the natural beauty of the Olympic National Park, take a drive toSeattle or Portland or even plan a day trip to Victoria.Whether your travels lead you here for business or pleasure, we welcome you to enjoy an unforgettable stay with us here at the BEST WESTERN PLUS Lacey Inn & Suites. ... more   less 

Additional Information about Best Western Plus Lacey Inn & Suites

Address: 8326 Quinault Dr NE, Lacey, WA 98516-5831
Region: United States > Washington > Lacey
Price Range: $139 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lacey Inn & Suites 2.5*
Number of rooms: 85
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Also Known As:
Best Western Plus Lacey Hotel Lacey
Best Western Plus Lacey Inn And Suites
Best Western Plus Lacey Inn & Suites Washington
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Lacey Inn & Suites staff and other travellers.
2 questions
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17 days ago
North Chicago, Illinois

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Questions? Get answers from Best Western Plus Lacey Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be very specific about what size room you need. I was given a room with two beds and a couch, at a much higher rate than I expected.”
 of 5 bubbles 442jeanener, 18 Mar 2017 | Read review
“Ground floor rooms available for pets.”
 of 5 bubbles Valerie8825, 8 Jan 2017 | Read review
“Avoid rooms near the elevator , it has an annoying bell that goes off !!”
 of 5 bubbles seasidehomeandgarden, 10 Oct 2016 | Read review
“The entire hotel is at a quiet location.”
 of 5 bubbles 548gem, 26 Sep 2016 | Read review
“Stay in rooms on the back or east side of the building.”
 of 5 bubbles csignor, 16 Jul 2016 | Read review
5 of 5