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Silver Reef Hotel Casino and Spa

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Silver Reef Hotel Casino and Spa
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392 Reviews from our TripAdvisor Community

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There are newer reviews for Silver Reef Hotel Casino and Spa
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Showing 392: English reviews
Reviewed 12 January 2016 via mobile

The WORST service I have ever had in my life. Our server Joe seemed to be stoned out of his mind, I asked for tea and he tried to bring me a blt! I ordered a salad and he didn't bring dressing, I had to ask him two more times and on the third he finally brought it. On top...

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Helpful?
Thank Jerrysizzler79
Vancouver, Canada
Reviewed 6 January 2016

Well this place definitely has some pros and cons. Was staying there for fun because my partner had meetings and I thought why not. Let's start with the positives! First off the rooms are very spacious and clean. Great TV channels, friendly enough staff, comfortable mattress, free wifi and the shower! With all those shower heads who needs the spa?!...

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Helpful?
1Thank stamoura
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback helps us with that. I have forwarded your comments to the appropriate departments. We apologize that you were unhappy with the breakfast buffet. Again, thanks for taking the time to share with us...

Reviewed 30 December 2015

The place reeks of smoke, I have never been greeted by anyone and the slots don't seem very "loose". I don't know about the buffet because I have never been able to get in. There are lots of other choices.

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Helpful?
1Thank Reece W
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback helps us with that. I have forwarded your comments to the appropriate departments to look into these concerns.

Reviewed 22 December 2015

Sad to say but I and my friend will no longer be visiting Silver Reef, because of an innocent mistake I made due to my poor vision and unaware of casino rules. On December 20, after Christmas shopping, we stopped by Silver Reef for slots. I had always enjoyed playing slots at Silver Reef but my friend hates this place....

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Helpful?
4Thank Deborah S
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. Our Director of Security is addressing this incident and will be contacting you directly, outside of Trip Advisor.

Escazu, Costa Rica
Reviewed 11 December 2015 via mobile

I stayed in this place with my boys for 4 nights and had a great time. Very clean and the dinners where great. We played a little but lost. We would get up early in the morning and have breakfast at the hotel which was included with the stay and drive up to Mount Baker Ski area for the day....

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Helpful?
1Thank Jeffrey J
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback is of great assistance in this endeavor. Again, thanks for taking the time to share with us your thoughts regarding our property.

Vancouver, Canada
Reviewed 29 November 2015

Rooms are clean, we had a suite which was a great size. Comfortable bed. Unusual they did not have a hide a bed in the living room though. Almost all suites in hotels have them. Had a cool massage chair though. Check in was simple. Did not try the spa but heard it was excellent. Charged $15 to have a...

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Helpful?
2Thank Andrew K
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. We love the Steak House, so we're glad you do too! Again, thanks for taking the time to share with us your thoughts regarding our property.

Coquitlam, Canada
Reviewed 14 November 2015

My boyfriend came from Vancouver Canada and I stayed one night at Silver Reef Casino and Hotel. We got an exceptional one night stay and were put in their brand new Hotel wing. It is very classy and quiet - we enjoyed our stay! We arrived at 6pm so we didn't get to the pool this time - but it...

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Helpful?
Thank Denise C
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback helps us with that. Again, thanks for taking the time to share with us your thoughts regarding our property.

briish columbia
Reviewed 11 November 2015

I and my american friends have stayed at this hotel for over 10 years, new rooms in the hotel nice tv high def, interesting no shelves in the stand up showers only for you to put bath soap and shampoo, we had to leave them on the floor. I miss the racebook, the buffet for sunday monday substandard, sunday we...

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Helpful?
Thank coquitlam
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. We genuinely appreciate the feedback. We apologize that you were not pleased with the buffet; your comments have been forwarded to the Food & Beverage department. Again, thanks for taking the time to share with us your thoughts regarding our property.

Bellingham, Washington
Reviewed 9 November 2015 via mobile

We stayed this weekend for a getaway and thought we would enjoy some dinner at the buffet. The hotel was fabulous. A couple minor things but working in a hotel I'm super picky about little things. The pool and fitness center was nice. I loved having the ability to use the saunas. Unfortunately the buffet was barely acceptable dinner was...

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Helpful?
Thank Christel B
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback is of great assistance in this. I have forwarded your comments about the buffet to our Food & Beverage department. Please accept our apologies for your less-thank-satisfactory experience. Again, thanks for taking the...

Lake Stevens, Washington, United States
Reviewed 3 November 2015

This casino has been upgraded since I was last there 5+ years ago. We stopped in over the weekend, my wife wante to play a few slots, I was thinking of having a Bloody Mary. I was surprised to see a $3 Blackjack table, so I stopped and played an hour or so. Before we settled in we grabbed some...

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Helpful?
2Thank Steve O
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review

Thank you for taking the time to write a Trip Advisor review. The Silver Reef works had to continually improve our products and services, and your feedback helps us with that. I have forwarded your comments to the appropriate departments. Again, thanks for taking the time to share with us your thoughts regarding our property.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Buffet at Silver Reef
Buffet at Silver Reef
Cuisines: American
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Silver Reef is the Home of the Best Slots and Biggest Winners! We are located 90 minutes North of Seattle and 60 minutes South of Vancouver, BC, open 24 hours a day, seven days a week, complete with a non-smoking section. In addition to a high quality gaming experience, we have a 206 room hotel, five restaurants (including our Award Winning Steak House), four bars, two espresso bars, and a relaxing spa. Located off I-5 Exit 260 & 4 minutes West in Ferndale, WA. ... more   less 

Additional Information about Silver Reef Hotel Casino and Spa

Address: 4876 Haxton Way, I-5 exit 260, Ferndale, WA 98248-9130
Region: United States > Washington > Ferndale
Price Range: $137 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silver Reef Hotel Casino and Spa 3.5*
Number of rooms: 206
Reservation Options:
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Also Known As:
Silver Reef Hotel Ferndale
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Questions & Answers

Here's what travellers have asked, with answers from Silver Reef Hotel Casino and Spa staff and other travellers.
7 questions
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Questions? Get answers from Silver Reef Hotel Casino and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the new wing.”
 of 5 bubbles Catguy1, 18 Mar 2017 | Read review
“Ask for the north tower.”
 of 5 bubbles laureanreid, 14 Mar 2017 | Read review
“North Tower top floor”
  • Place where a full length mirror should have been
 of 5 bubbles pudzzy1, 20 Feb 2017 | Read review
“Choose a room on the top floors the sights are breathtaking”
 of 5 bubbles brenda0072014, 3 Jan 2017 | Read review
“Ask for North Wing as it has been remodeled and has the great showers!”
 of 5 bubbles justpurteasing, 17 Dec 2016 | Read review
5 of 5