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Holiday Inn Express

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220 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Reviewed 7 February 2017 via mobile

I want to shout out to Ashlee at the front desk! Her phone skills and cheery attitude were so welcoming! She made are stay even better. Customer service like hers is rare these days. Ashlee was very friendly and thoughtful. Warm cookies at 7, great breakfast and room was very clean and remodeled! Thank you again Ashlee. Jan Isaacson room...

Thank Jan W
Reviewed 1 February 2017

I could not make it to Washington state University due to the whether problems going on around the time, so I decided to stop in Ellensburg for the night. The front desk was very nice and brought us anything we asked for. The rooms were also very clean and very nice and big. The only reason I did not give...

Thank Elexys W
Taipei, Taiwan
Reviewed 29 December 2016 via mobile

I came in late at night and my room was clean and with good internet. The morning staff had a good breakfast ready, and the front desk was very helpful. I will use this location again. Thank you, John Gentry

Thank ExploreTraveler
Salt Lake City, Utah
Reviewed 20 December 2016

You don't notice most hotel nuances unless you are at an extreme, when they make or break a deal. For us, it was exhaustion. This hotel passed that test with great beds, a clean room, multitudes of comfy pillows and beautiful quiet. Only issue is the electric heaters, you can't just turn the fan on for white noise. That's the...

Reviewed 4 November 2016 via mobile

The room was nice and clean but the room was noisy. We could hear the guests (bathroom?) in the room above and on both sides all night long. Continental breakfast was more than continental with plenty to choose from.

Thank Teri T
Matt A, Manager at Holiday Inn Express, responded to this review

Sorry about the extra noise - Hopefully it wasn't to much of an inconvenience!

Bainbridge Island, Washington
Reviewed 3 November 2016

We stayed a Friday night in a suite. The desk clerk let us know we were supposed to contact the hotel directly to let them know we needed a "pet" room, which is downstairs. He gave us an upper level room, as that was all that remained. The room was fine. Decor was stereotypical traditional, rather dated, but was clean...

Thank 3peasnearSeattle
Matt A, Manager at Holiday Inn Express, responded to this review

I'm so sorry to hear about your pet. I'm glad your puppy made a full recovery. We take our guests (and their pets) safety seriously, and we'll see what we can do to make sure things like this don't happen again!

Seattle, Washington
Reviewed 2 November 2016 via mobile

This was your basic Holiday Inn. Nothing special about this one with the exception of its right next to a Starbucks. Reading the other reviews about the beds I can confirm it is true. It's time to replace those things Holiday Inn. I hope you're listening... No other major complaints than that. You get what you pay for...

1Thank indialuver
Matt A, General Manager at Holiday Inn Express, responded to this review

We are - and we do - In fact at the beginning of the year, I'm pleased to say that we are undergoing a full renovation at our hotel!

Seattle, Washington
Reviewed 24 October 2016

Its a Holiday Inn so the rooms are clean and they have a breakfast in the morning. Beds are not the best. My back ended up killing me and they didn't have a single working ice machine on any of the floors so I had to go to the kitchen to see if I could get some ice to make...

Thank globetrottergrub
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear 71travelgirl, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our staff and room cleanliness. On the other hand, we would like to apologize for not living up to your expectations regarding our beds and...

Tacoma, Washington
Reviewed 2 October 2016

This is our 2nd visit to this HIE. Still has good consumer service. Called late evening, had a reservation available for 3, and told them would arrive at 2AM. Asked for a late check out and was granted. No problems and desk employee had done an express check-in before we arrived. B-fast was the standard HIE, which is generally pretty...

Thank 14Lynne321
Reviewed 1 October 2016

This is our 3rd Holiday Inn Express bad experience. When we checked in there was a customer arguing w/the front desk clerk about the hotel not meeting his standards or his families needs. He wanted to leave & get a refund. I should have taken that as a red flag but I didn't. Bottom line is that I thought this...

Thank patpatrick96
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this review

Dear patpatrick96, Thank you for taking the time to write your feedback. It is disheartening to know that you did not entirely enjoy your stay with us due to the issues you had with the room and the noise challenges you experienced from the air conditioning unit.. Please accept our sincere apologies for any inconvenience this may have caused you....

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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express® is conveniently located off Interstate 90 in the heart of the Kittitas Valley. When it comes to outdoor activities, Ellensburg is in a prime location for things like fly fishing, hiking, biking, horseback riding, and snowmobiling. If you'd rather go shopping or see local art, historic downtown Ellensburg boasts many shops and galleries. No matter the reason for your visit, our committed staff is sure to make your stay comfortable. ... more   less 

Additional Information about Holiday Inn Express

Address: 1620 S Canyon Rd, Ellensburg, WA 98926-9738
Region: United States > Washington > Ellensburg
Price Range: $159 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Ellensburg
Holiday Inn Ellensburg
Ellensburg Holiday Inn
Holiday Inn Express Ellensburg
Hotel Style:
#1 Business Hotel in Ellensburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express staff and other travellers.
3 questions
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Crested Butte, Colorado
7 months ago
Burley, Idaho
over a year ago

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Questions? Get answers from Holiday Inn Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“End rooms are best, especially on north side”
mcressler, 20 Dec 2016 | Read review
“Downstairs has pet friendly rooms”
3peasnearSeattle, 2 Nov 2016 | Read review
“Had a top floor room and it was quiet.”
14Lynne321, 1 Oct 2016 | Read review
“The jetted tub was worth the extra.”
jennifersC3778LS, 9 Jul 2016 | Read review
“Choose a suite if your budget allows.”
Rivvv2003, 17 May 2016 | Read review
5 of 5