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Holiday Inn Express Suites Chehalis - Centralia

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Holiday Inn Express Suites Chehalis - Centralia
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195 Reviews from our TripAdvisor Community

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Showing 191: English reviews
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Reviewed 4 weeks ago

Spent the night here for work purposes and everything went well. Checked in, room was clean, gym was well equipped, and everything was well taken care of. I left early in the morning and breakfast was minimal but well done for being free. I would stay here again.

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Helpful?
Thank Julie C
Reviewed 13 February 2017 via mobile

Solid choice immediately off the freeway. Check-in was easy and friendly and the hotel has a newer feel to it. The breakfast is much better than typical fare with a lot of choices and a hot buffet. Would definitely stay again.

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Helpful?
Thank MarkChristopher
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Greetings from Chehalis: Thank you for taking the time to write a review on your recent stay. There are many lodging choices out there and I am happy to heat that you enjoyed your stay with us and that you would definitely stay with us again. Happy Travels, Sincerely,

Portland, Oregon
Reviewed 26 January 2017

Location is basically just off I5. We need a quick place to stay on Thanksgiving night rather than drive 1 1/2 hours home. View was not attractive at all. Breakfast was available and perfectly fine. Each of us was able to find what we wanted. Staff were perfectly friendly. Would I stay here for a vacation? Ummmm.... no. For another...

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Helpful?
Thank cmg062014
IHGService, Guest Relations Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Dear cmg062014, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our breakfast selection and staff. On the other hand, we regret the issues you had with the views. Reviews like yours are very valuable as...

Reviewed 17 January 2017 via mobile

Biggest complaint- beds! We had 2 Qu beds, hard as a rock! There's a difference between firm and hard. These were HARD! Our backs hurt so bad after 2 hours sleep we got up at 3AM just to walk around. We left the hotel by 4 am. We are long long time customers of IHG hotels but we are tired...

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Helpful?
Thank Karen C
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Greetings from Chehalis: I must begin with an apology for your most recent stay. The whole purpose of a hotel is to provide a comfortable place for a guest to sleep. It seems that we were unable to hold up our end during your visit. We take pride in offering a quality product with superior service and appreciate your feedback....

Seattle, Washington
Reviewed 17 December 2016

Where do I start? The housekeeping service is probably the worst, I feel like I am in a third world country. They don't clean the rooms properly, they don't replenish used items accurately and sometimes, inexplicably, they just don't clean the rooms at all. The internet is also a problem as the signal fluctuates a lot, and it could also...

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Helpful?
Thank Gerry M
IHGService, Guest Relations Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Dear Gerry M, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. Please accept our sincere apologies for issues you experienced regarding the cleanliness of the room and with our staff service. I certainly appreciate you taking the time to bring this matter to our attention. We...

Reviewed 26 November 2016 via mobile

My wife and I stayed here waiting for our son to arrive on the bus from ND. We had our grandson also the pool and hot tub was amazing couldn't get the grandson out. We had the 2 queen size beds. Very comfortable room was exceptionally clean. The breakfast was really amazing. Cheese omelettes, pancakes, sausage, and many other choices....

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Helpful?
Thank Robb L
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Wow, what a wonderful review! I really appreciate you taking the time and giving us feedback from your recent stay. We pride ourselves in offering a quality product with superior service at a fair price. Thanks again and we hope to see you on your next visit to our area. Sincerely,

Centralia, Washington
Reviewed 17 November 2016 via mobile

This is the go to hotel stay when Grandma visits. The hotel is clean, newer, and one of the nicer in the area. This is exactly what I expect from this chain hotel. The breakfast is included with your stay. Hot fare includes eggs, sausage, turkey sausage, biscuits/gravy cinnamon rolls, and bacon. Other items include cereal, toast, fruit muffins etc....

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Helpful?
Thank Tracy-in-WA
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Greetings from Chehalis: Thank you for your wonderful remarks. We try to provide a quality product with great service. As for the notes in the elevator, we try and be proactive and prevent issues from happening. Just a gentle reminder that there are other guests in the hotel. Thank you for choosing us for your lodging needs and we hope...

Hanoi, Vietnam
Reviewed 24 September 2016

This is everything you expect from a Holiday Inn Express, right off the freeway (I 5), easy on and off. Overall the hotel is quiet, train runs through at night, about every hour or so. Breakfast was good, with a lot of care to trying to keep everything fresh.

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Helpful?
Thank Mike B
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Hello from Chehalis: Thank you for you kind words and great review. Our breakfast staff takes great pride in the product that they provide. I will be sure and let them know. Hope to host you again on your next trip to our area. Sincerely,

Roscoe, Illinois
Reviewed 20 September 2016 via mobile

Our stay was what we have come to expect from a Holiday Inn Express. The rooms were clean and comfortable. The breakfast was good. It was the hotel staff that really set this hotel apart from the others we've stayed at. Both the evening and morning desk staff went above and beyond to be helpful and accomodating. I would definitely...

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Helpful?
Thank Bill H
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Wow, what a great review. We really appreciate you taking the time to let us know about your stay. Our goal is to offer a quality product with superior service and it sounds like we were firing on all cylinders. Thanks gain and we look forward to hosting you the next time you are in the area. Sincerely, Todd

Arlington
Reviewed 20 September 2016

This is a good choice if you are looking for clean, comfortable lodging. The beds were very comfortable and if you have two queens in your room there are a total of 8 pillows. They have a pillow system of firm or softer and my wife loves that as she used 6 of them. She'd use all 8 if I...

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Helpful?
Thank B-man71
Todd730, General Manager at Holiday Inn Express Suites Chehalis - Centralia, responded to this review

Hello B-man71, Happy to hear that you enjoyed your stay. Next time, we can provide you with all the pillows your wife needs. Great review that is really appreciated. Look forward to hosting you again the next time you are in the area. Sincerely, Todd

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to a new Chehalis/Centralia, Washington hotel! The new Holiday Inn Express & Suites Chehalis/Centralia conveniently located near downtown Chehalis and halfway between Seattle & Portland. Leisure travelers can enjoy a comfortable stay at our Chehalis/Centralia hotel which is minutes from restaurants, shopping & local attractions. Centralia Factory Outlets, Mount St. Helens, Lewis County Historical Museum are all near our hotel in Chehalis & are great for family outings. Adults can spend an evening at the Lucky Eagle Casino or watch the races at South Sound Speedway. With convenient access to Weyerhaeuser Company Research Center, Michael s Distribution Center, Providence Centralia Hospital & Sierra Pacific, our hotel is ideal for business travelers who plan to attend meetings in the area. A 24-hour business center & free high-speed Internet access throughout the hotel, will help you stay connected as you do business on the road. During your stay at our Chehalis/Centralia hotel, take time to enjoy the fabulous amenities. You can relax in the heated, indoor pool & whirlpool or work-out in the fitness center. Every morning, a free Express Start hot breakfast bar is available in the lobby. ... more   less 

Additional Information about Holiday Inn Express Suites Chehalis - Centralia

Address: 730 NW Liberty Place, Chehalis, WA 98532
Region: United States > Washington > Chehalis
Price Range: $157 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Suites Chehalis - Centralia 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Express Suites Chehalis Hotel Chehalis
Holiday Inn Express Chehalis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Suites Chehalis - Centralia staff and other travellers.
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2 months ago

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Questions? Get answers from Holiday Inn Express Suites Chehalis - Centralia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front is the highway and the back is the train”
 of 5 bubbles 158mikeb158, 24 Sep 2016 | Read review
“The freeway is on one side and the railroad tracks on the others but you don't hear either. The room heater/AC is very quiet.”
 of 5 bubbles B-man71, 19 Sep 2016 | Read review
“Pretty much the same.”
 of 5 bubbles Paulseattle2015, 23 Aug 2016 | Read review
“West side is the parking lot East side is a plant”
 of 5 bubbles 773ricks, 15 Aug 2016 | Read review
“room closer to facing the highway,”
 of 5 bubbles run4fun98, 10 Aug 2016 | Read review
5 of 5