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Extended Stay America - Seattle - Bellevue - Factoria

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Traveller (34)
Room & Suite (26)
Dining (1)
Overview
  • Excellent12%
  • Very good11%
  • Average17%
  • Poor21%
  • Terrible39%
4 weeks ago
“Smokey room from dirty stove”
9 Mar 2018
“Reasonable and Comfortable hotel, but staffs were not nice”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)
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11 - 15 of 160 reviews
Reviewed 21 October 2017

Very disappointed in this stay. I've been here before and it's a very average hotel intended for long-term stays. It has a walk up kitchen and everything you need for the kitchen you have to check out from the front desk. This day I was...More

Thank Beth S
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 22 October 2017

Beth, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is...More

Reviewed 6 October 2017

This was a quick stay in the area for an event. Decided to stay here for budget and convenience reasons. check in was smooth and very professional. The room was clean and comfortable. Easy to Uber into Seattle. The morning shift was poorly staffed. No...More

Thank 2wheels509
Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 7 October 2017

Thank you for sharing your experience of your stay at Extended Stay America. We're glad you enjoyed most aspects of your visit with us, but we're sorry for the bit of inconvenience you had. We appreciate your business and look forward to seeingyou again in...More

Reviewed 25 September 2017

I rated this property as "Average"...and, got exactly what I paid for. It's convenient to I90 and the greater Bellevue/Seattle area. I got a good rate--about 1/2 of what I've paid for other rooms in the area. The only amenity in the room, other than...More

Thank dustymoller
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 26 September 2017

Thank you for your staying with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they...More

Reviewed 12 September 2017

Have stayed there a couple of times recently. It is not the Savoy mind you but for an inexpensive place it was fine. Prices were a bit high, but tolerable and that could have just been the time of year. The room was clean, it...More

Thank annoyingbeyondbelief
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 12 September 2017

Thanks for the nice review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you enjoyed your stay with us. I will surely share your praises with Rob. Thanks once more...More

Reviewed 19 August 2017

I was traveling on a budget and decided to stay at this Extended Stay in Factoria because it was the lowest price I could find in the area. When I checked in, the front desk told me the kitchenette in the room was not stocked...More

Thank Brian A
Response from 00esa, General Manager at Extended Stay America - Seattle - Bellevue - FactoriaResponded 20 August 2017

Brian, please accept our apologies for your unpleasant experience during your visit. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of your expectations. We have checklists in place to inspect every suite after it has...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
USD 85 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
USD 85 - USD 193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (34)
Room & Suite (26)
Dining (1)
Questions & Answers
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秉翰 雷
3 November 2016|
AnswerShow all 2 answers
Response from Rajendran H | Reviewed this property |
Front desk will hold the package for you, but inform them before you receive it
0
Votes
Room Tips
"As above, if you are going to need/use the kitchen, request that it be stocked prior to checking in!"
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"Stay somewhere else"
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"Rooms have nice kitchens."
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"avoid this hotel."
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