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Extended Stay America - Seattle - Bellevue - Factoria

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About
Location
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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Self-Serve Laundry
Wheelchair Access
Non-Smoking Hotel
Room features
Kitchenette
Non-Smoking Rooms
Microwave
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HOTEL STYLE
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Location
Full view
62Somewhat walkable
Grade: 62 out of 100
65Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
Reviews & more
170Reviews
67Photos
1Q+A
29Room tips
Traveller rating
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  • 36
  • 62
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i moved here as it is near to all businesses. Property is good. Internet is the only issue. however, the staff is friendly, they try their best. ti got a non-smoking room and am comfortable to post that there was no issue with any false advertising.

But things can only improve
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Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - Factoria
Responded 9 Sep. 2018
Anirudh, thank you for being our guest at Extended Stay America. It’s a pleasure to know our location was ideal for your needs and that you were impressed by the service provided by our courteous associates. Also, our service provider has been made aware of the problem, and we are working to ensure we have proper connectivity throughout the hotel. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
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I moved at this place considering long term benefits since it has a kitchen, grocery shops and restaurants nearby, specially a mall nearby and not too far from my work place. But this is very unhygienic place to stay and the staff is also not very polite. Had a bad experience liv
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Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - Factoria
Responded 28 Aug. 2018
Neeraj, we are sorry for the cleanliness issues you encountered while staying with us and that you did not experience the best from our associates. This is not the kind of impression that we want our guests to leave with. We provide thorough training for all staff, and we will redouble our efforts. Also, we have asked our housekeeping team to be more diligent going forward. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
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The room was well-used. The toilet stopped refilling during the middle of the night, during our one-night stay. So you couldn't flush it without pouring water in the tank. When I reported this at check-out bright and early the next morning, there was a quick, perfunctory apology
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Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - Factoria
Responded 14 Aug. 2018
Melanie, thank you for your comments. Please accept our apologies for the less than positive experience with our front desk associates. We have customer service training in place for our associates so we are sorry this situation was not handled appropriately. We have alerted the Front Desk Manager and shared your concerns so this does not happen again. We hope you will give us another chance to demonstrate the excellent service we strive to provide. Sincerely, Hotel Management
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The ONLY redeeming quality this place has is that it is a stones throw from the T mobile campus. I feel bad for the T mobile interns who spend most of the summer trapped in these dreary confines while their peers interning for other tech giants enjoy apartments in the city. If
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Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - Factoria
Responded 4 Aug. 2018
Thank you for taking the time to post a review. We are sorry if our hotel policy was not explained to you upon arrival and regret the inconvenience it caused. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Also, we have a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we apologize for your disappointment. Once more, we do apologize and hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
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We're having construction done on our home nearby and we had to vacate on short notice for a few days while some loud/dirty work was done. This Extended Stay was available on very short notice and for a quite reasonable rate (try getting a cheap room in Bellevue the day before!),
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Response from 00esa, Manager at Extended Stay America - Seattle - Bellevue - Factoria
Responded 20 Jul. 2018
Barry, thanks for being our guest. We are glad to know you had a pleasant stay with us and that our facilities and service were to your satisfaction. It was a pleasure reading details of your visit to our hotel, and we hope to see you again soon. Sincerely, Hotel Management
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BED BUGS!!!
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Can I send packages to the address of my room? Will there be a front desk or anyone at the Extended Stay America could receive the package for me? Thanks!
Front desk will hold the package for you, but inform them before you receive it
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"a traveler has to choose the room first. check the room first before moving in."
"As above, if you are going to need/use the kitchen, request that it be stocked prior to checking in!"
"Stay somewhere else"
"Rooms have nice kitchens."
"avoid this hotel."
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PRICE RANGE
USD 91 - USD 130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
homestead guest studios - bellevue factoria hotel bellevueextended stay america bellevue
LOCATION
United StatesWashingtonBellevue
NUMBER OF ROOMS
150
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