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All reviewspancake machinethe breakfast areacinnamon rollssausageroom was cleanfast foodbreakfast attendantvery pleasant stayoff the highwayoutdoor poolmorning breakfastfront desk stafftraveling southyogurtstaff was friendlygreat place to stayhot breakfast
Recently renovated. Really comfy bed and pillows.
Quiet building. Usual HI Express breakfast only really slow to refill brekfast items that ran out. May not have been A team on deck our weekend.
Outdoor pool so closed for season.
Would stay again to give second...More
Response from hiewoodstock, Guest Relations Manager at Holiday Inn Express Woodstock / Shenandoah ValleyResponded 2 days ago
Thank you for your feedback. Seems like you slept well. I will follow up with our breakfast hostess with your concerns. We use this information to continually evaluate our performance. I am encouraged that you will give us a second chance to exceed your expectations...More
This hotel has gone through some major renovations. The result is a lovely, soothing environment. The rooms are generous, sparkling clean. We stayed at Thanksgiving and again Dec 21. The staff was excellent in handling quite a few check ins at once---delivered service with a...More
1 Thank Karen J G
Response from hiewoodstock, Guest Relations Manager at Holiday Inn Express Woodstock / Shenandoah ValleyResponded 3 weeks ago
Thank you for your feedback. Glad you enjoyed your stay! We appreciate your multiple stays. Our housekeeping staff will be glad their efforts were noticed and thanks for recognizing the front desk efforts. We look forward to the opportunity to serve you next time you...More
we stay at this hotel every year as we pass by on the way to Florida. Thiredus year they had just finished a full remodeling with a lot of upgrades. We had a kind suite and loved all the tech additions, new lights with tech...More
Thank Thomas S
Response from hiewoodstock, Guest Relations Manager at Holiday Inn Express Woodstock / Shenandoah ValleyResponded 1 week ago
Thank you for the kind words. We are happy you are pleased with our changes! Seems as though you enjoyed your stay. We look forward to serving you again.
We stopped later in the evening on our way through to Disney from MA, at about 8pm. Myself, my husband, and out two children 5yrs and 7yrs. Staff was very pleadant, helpful and accommodating. Very quick check in. Very affordable, only $110 total for the...More
Response from hiewoodstock, Guest Relations Manager at Holiday Inn Express Woodstock / Shenandoah ValleyResponded 11 December 2017
Thank you for your kind response. Glad we could met your expectations. It seems like you enjoyed your stay. We look forward to the opportunity to serve you and your family again!
We stayed at this hotel from a trip to NC. We were disappointed in this hotel. I asked for a first floor room, I didn't know first floor was on the lower level. We had to come up to lobby for breakfast. No coffee in...More
Response from hiewoodstock, Guest Relations Manager at Holiday Inn Express Woodstock / Shenandoah ValleyResponded 7 December 2017
Thank you for taking time out to write a review. Sorry we did not meet your expectations. Lot of our guests like yourself prefer first floor (instead of 2nd floor / lobby level) rooms due to easy in and out access to their...More