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Best Western Potomac Mills

Hotels.comUSD 177*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Potomac Mills
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477 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Huddersfield, United Kingdom
Reviewed 18 February 2016

I've stayed here 5 times this year, for a total of 9 nights (so far). Perfectly adequate hotel with a good, hot buffet breakfast included. The staff are always pleasant and friendly, and the beds are very comfortable. Wifi is free and reliable. The hotel does not have a bar or restaurant but is on the outskirts of Potomac Mills...

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Helpful?
Thank AnnieSPhiladelphia
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Woodbridge, Va, United States
Reviewed 4 February 2016

The hotel was located w/in 45 minutes from home and just around the corner from venue where I attended an event. There were a number of eateries and a major shopping outlet in the area. I considered this a plus.

Review collected in partnership with Best Western
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Thank Wanda W
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Reviewed 28 January 2016

Stayed at this hotel two nights, in two different dates. On first date, they cancelled my room, stating that I was arriving late. The website where I made the reservation states that the room is guaranteed for late arrival. The receptionist did nothing to correct the situation or help in any way. He was the perfect "poker face" individual you...

Review collected in partnership with Best Western
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Helpful?
Thank Maximusmaxmax
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!!

Alexandria, United States
Reviewed 23 January 2016

The staff was GREAT and friendly. The room was clean. Attention was payed to remote cleaning and toilets. No bed spreads but the beds were comfortable. The breakfast had a variety of choices but the meat was of low quality. best thing was the waffles.

Review collected in partnership with Best Western
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Helpful?
Thank Frederick F
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Sumter, SC
Reviewed 20 January 2016

The staff were all very professional and caring. The hotel was clean, modern, spacious and there were numerous dining options nearby. There was a good variety, on the breakfast buffet and they had a great coffee selection. My only recommendation would be replacing the sausage, with a more appetizing brand and actually making the eggs look scrambled. The grandkids loved...

Review collected in partnership with Best Western
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Helpful?
Thank sageone51
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Reviewed 16 January 2016

This is one of my favorite hotels in Woodbridge is affordable, clean and the breakfast buffet was very good and very well organized ….Parking is good with many free spaces, but is a little bit dark and need some improvement.

Review collected in partnership with Best Western
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Helpful?
Thank X257YJjorger
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Huntsville, Alabama
Reviewed 16 January 2016

We were greeted by friendly and helpful staff and promptly checked in with the gift of a candy treat. After settling into our room staff called to make sure the accommodations were okay and that we had everything that we needed. When I had trouble with the wifi and the front desk staff was unable to help I was promptly...

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Helpful?
Thank Christine_E_B-H
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Woodbridge, Virginia
Reviewed 15 January 2016

Booked this room for two days. Hotel was extremely clean, staff was friendly and courteous. Breakfast buffet was impressive. Room was well decorated, clean & enjoyed the towel swan left on the bed. Excellent value if you come for the weekend to shop at the mall.

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Helpful?
Thank Lisa B
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Richmond, United States
Reviewed 14 January 2016

The only do not like about this time the staff reception lie to me about my suggestion, because i ask for one single room and she giving to me her choose, if i am not to tired i left immediately but i can not continue driven, and back to ask why she giving to me this room and she say...

Review collected in partnership with Best Western
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Helpful?
Thank Mercedes N
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!!

Staunton, Virginia
Reviewed 2 January 2016

Good value for the rate we paid. Great location, Great breakfast. Friendly staff. Very clean room and even had a swan towel creation! No pool or refrigerator but we were fine with this since we were only staying one night.

Review collected in partnership with Best Western
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Helpful?
Thank Lydspot
Charles S, General Manager at Best Western Potomac Mills, responded to this review

Dear Lydspot, Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about Best Western Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192
Region: United States > Virginia > Prince William County > Woodbridge
Price Range: $155 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
#3 Family Hotel in Woodbridge
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Potomac Mills staff and other travellers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from Best Western Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet, close to shopping, free Great n delicious Brakefast”
133lilibethc, 28 Apr 2017 | Read review
“9 th floor king bed with a frig....nice”
janicet501, 20 Mar 2017 | Read review
“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
434edg, 9 Jan 2017 | Read review
“No noise issues even though in dense, commercial area”
MaryjanePennsylvania, 28 Dec 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
dcnop, 19 Nov 2016 | Read review
5 of 5
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USD 177* /night
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Prices are for 1 room, 2 adults
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