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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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467 Reviews from our TripAdvisor Community

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Woodbridge, United States
Reviewed 5 days ago NEW

I am a Best Western rewards member so I stay there whenever possible. Not luxurious but clean, comfortable beds, good amenities, friendly staff. This one is in a great location, in the midst of restaurants, movie theaters, and stores. Only thing in this location and others I have stayed in: in-room wifi very bad.

Review collected in partnership with Best Western
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Helpful?
Thank Helen Q
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Swampscott, Massachusetts
HOTEL’S FAVOURITE REVIEW
Reviewed 16 February 2017 via mobile

So three friends and I went to Washington for some political purposes and stayed at this hotel. During a weekend when hotel space was in very high demand, this hotel had reasonable prices, a very clean and comfortable room and very nice welcoming staff. I signed up for their "card" and was given my choice of several reasonably healthy snacks...

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Helpful?
Thank sallyclapp
About Hotel's Favourite Review
Charles S, Front Office Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Clinton, New York
Reviewed 6 days ago NEW

Very disappointed that the internet did not work at all. Rooms could be updated and cleaner. Overall stay was ok, as we only stayed overnight. Breakfast was good, pleased all the members of my family. The check in was easy and the front desk staff was nice.

Review collected in partnership with Best Western
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Thank I3968MZrichardg
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!!

Cameron, North Carolina
Reviewed 1 week ago

We arrived to find a clean hotel with a very helpful check-in staff breakfast was awesome had a wide variety of high-quality foods that were very tasty rooms were clean and spacious showers were high pressure and we experienced no troubles or issues during our check-in or check-out overall very positive stay check-in staff also helped us to make accommodations...

Review collected in partnership with Best Western
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Helpful?
Thank glennj19
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Vestal, United States
Reviewed 1 week ago

Another good stay, excellent location for visiting our family. The breakfast buffet is starting to put weight on me. Not their fault for so many choices--my bad for no will power. The stay has all ways been friendly, just a good hotel to stay at.

Review collected in partnership with Best Western
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Helpful?
Thank D3654QWtomw
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Baltimore, Maryland
Reviewed 2 weeks ago

toilet ran all night , ac unit rattled all night, was woken up at 230 am by unruly guests in the next room We asked for a discount , but was not given anything I will not stay at a Best Western again.

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Helpful?
Thank ranman5982
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Best Western Potomac Mills. We regret in this instance we did not deliver on our promise to lead the industry in customer care. We will strive to get better. At your service!!

Fredericksburg, Virginia
Reviewed 2 weeks ago

The stuff is amazing very welcoming They make your stay more comfortable and a very helpful if there are any questions. They make sure everything is upkeep very well Great I really enjoyed this Hotel it's like my home away from home I stay here frequently with my fiancé .

Review collected in partnership with Best Western
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Helpful?
Thank shawntyagreenhowg
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Farnham, Virginia
Reviewed 2 weeks ago

Hotel was easy to find. Staff was very nice and accommodating. Breakfast was more than I expected. The rooms were fine, and we enjoyed our stay. The hotel was convenient to the concert venue we were attending and very close to shopping and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank Wanda T
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Reviewed 2 weeks ago via mobile

Having stayed here for the second time ( 1st time - April 2016) and now, I felt that I needed to post a review and I rarely post reviews . It's a great hotel! And I have an experience with hotels , taking frequent road trips from New York to Florida. The staff is very nice, accommodating and friendly. The...

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Helpful?
Thank Yelena B
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Fonthill, Canada
Reviewed 2 weeks ago

Staff are very friendly! Lots of variety for breakfast, eggs, sausage, fruit, bread, coffee, juice, waffles, pancakes, etc... Clean comfortable rooms. Room could use a bit of updating, but was clean enough. Close to the Potomac Mall for great shopping. Close to lots of restaurants and conveniences. Fridge and Microwave in the room. Would stay here again if I was...

Review collected in partnership with Best Western
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Helpful?
Thank Medley281
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Region: United States > Virginia > Prince William County > Woodbridge
Price Range: $139 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
#3 Family Hotel in Woodbridge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Potomac Mills staff and other travellers.
4 questions
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Bellingham, Washington
98softail Massillon, Ohio Reviewed this property
Helpful answer
0
Votes
Not as helpful

One can get a bus from the hotel to the train station. Then take a train into town it's cheap and easy.

over a year ago
Dolgeville, New York
Charles S Woodbridge, Virginia Property representative
Helpful answer
0
Votes
Not as helpful

For cash paying guests and all OTA reservations, we do require $200.00 deposit that can be paid in cash or credit/debit card. Upon checkout we will refund the deposit in the same manner it was given to us. Provided there are no violation to our non smoking policy and no damages to the room.

At your service!!

over a year ago
Dolgeville, New York
over a year ago
Charles S Woodbridge, Virginia Property representative
Helpful answer
0
Votes
Not as helpful

PREMIUM BREAKFAST BUFFET OFFERINGS

Make your own waffle station

Make your own pancakes station

Breakfast meats sausage or bacon in rotation

Breakfast potatoes

Mini cheese omelets or scrambled eggs in rotation

Burrito, eggs ham & cheese; Burrito, egg sausage & cheese; egg, sausage & cheese on a croissant in rotation

Assorted juices

Assorted milks

Assorted yogurts

Assorted muffins

Assorted Danishes

Assorted bagels with cream cheese

Assorted jellies

Peanut butter

Whole fruit

Fruit cocktails

Assorted breads

Assorted cold cereals

Assorted hot cereals

Assorted teas

Gourmet coffee options

over a year ago
Dolgeville, New York
over a year ago
Charles S Woodbridge, Virginia Property representative
Helpful answer
0
Votes
Not as helpful

PREMIUM BREAKFAST BUFFET OFFERINGS

Make your own waffle station

Make your own pancakes station

Breakfast meats sausage or bacon in rotation

Breakfast potatoes

Mini cheese omelets or scrambled eggs in rotation

Burrito, eggs ham & cheese; Burrito, egg sausage & cheese; egg, sausage & cheese on a croissant in rotation

Assorted juices

Assorted milks

Assorted yogurts

Assorted muffins

Assorted Danishes

Assorted bagels with cream cheese

Assorted jellies

Peanut butter

Whole fruit

Fruit cocktails

Assorted breads

Assorted cold cereals

Assorted hot cereals

Assorted teas

Gourmet coffee options

over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“9 th floor king bed with a frig....nice”
janicet501, 20 Mar 2017 | Read review
“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
434edg, 9 Jan 2017 | Read review
“No noise issues even though in dense, commercial area”
MaryjanePennsylvania, 28 Dec 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
dcnop, 19 Nov 2016 | Read review
“I enjoyed the ninth floor. Very quiet.”
robertjO2572MG, 18 Nov 2016 | Read review
5 of 5