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BEST WESTERN Potomac Mills

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BEST WESTERN Potomac Mills
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452 Reviews from our TripAdvisor Community

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Showing 436: English reviews
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Orange, Virginia
Reviewed 3 days ago NEW

I stayed here when i came in to town to visit family, and I just love This hotel. It's one of my favorites. They left chocolate in my room with a letter from the manager saying welcome. The beds were very comfortable and the staff was great as well.

Review collected in partnership with Best Western
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Helpful?
Thank Terry H
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Lancaster, Ohio
Reviewed 4 days ago NEW

The staff is very nice and the room was comfortable. We stay at this hotel frequently do to both of these factors. I recommend this spot to any one I know that frequents this area. It is family friendly.

Review collected in partnership with Best Western
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Thank 793ee
Swampscott, Massachusetts
Reviewed 1 week ago via mobile

So three friends and I went to Washington for some political purposes and stayed at this hotel. During a weekend when hotel space was in very high demand, this hotel had reasonable prices, a very clean and comfortable room and very nice welcoming staff. I signed up for their "card" and was given my choice of several reasonably healthy snacks...

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Helpful?
Thank sallyclapp
Charles S, Front Office Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Mays Landing, New Jersey
Reviewed 2 weeks ago

Poor service and no breakfast one morning. Room was clean . My only complaint was I didn't receive maid service and had to go to front desk for amenities!! My son and his family live near by and we travel a lot to visit them. There are a lot of options where we can stay. Probably won't be staying there...

Review collected in partnership with Best Western
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Helpful?
Thank jerryt517
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Stafford, Virginia
Reviewed 2 weeks ago

The hotel looks a bit outdated from the outside and sort of dark, but inside is very nice. It is more updated than I expected. The rooms are big and spacious and somewhat updated. It was decent enough for the price paid and the length of stay. I will be staying again any time I am in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Amy J
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Clearwater, Florida
Reviewed 4 weeks ago

Over all good experience, no problems. Would have been nice to have a information about the TV channels offered in the room. The food at the breakfast offered could have been better, but it was typical hotel breakfast food.

Review collected in partnership with Best Western
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Helpful?
Thank Gaghee_11
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Dallas, United States
Reviewed 5 weeks ago

Hotel appears 'nice'. Breakfast was VERY good. Staff was courteous. Does not offer 'smoking rooms'. Wi-Fi was unsecured and my computer was compromised. Because it was inauguration week, I paid twice their regular price for the room.

Review collected in partnership with Best Western
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Helpful?
Thank michellebO5062AT
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Virginia Beach, Virginia
Reviewed 17 January 2017

Second stay at this property and now have a favorite. I travel often for work and the service is leaps and bounds above similar hotels. They also take special care of members with treats and marked parking. Have been given auto upgrades both times without asking. Plenty of room to enjoy a full breakfast and Keurig coffee maker in the...

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Thank drad1166
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

North Carolina
Reviewed 16 January 2017 via mobile

Lovely hotel, five stars as compared to hotels of its class. Well maintained and reasonably priced. We decided to stay here after a late afternoon arrival at the cruise port of Baltimore while on the way home to North Carolina. It is close to the Interstate and it has an Outback restaurant next door so you don't have to drive...

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Helpful?
Thank karoleigh
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

Reviewed 10 January 2017

I have stayed at this property on 4 occasions over the past 6 months, and have been increasingly impressed with the service on each visit. Admittedly, on my first visit, which had been booked on-line via hotels.com, I was a little uncomfortable with the decor. It is in need of a decor upgrade when compared with newer properties. However, some...

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Helpful?
Thank Ed G
Charles S, General Manager at BEST WESTERN Potomac Mills, responded to this review

Thank you for taking the time to comment on your recent experience at the Western Potomac Mills. We appreciate your patronage and your feedback as we strive to lead the industry in customer care. At your service!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
We have been trying to update our exterior shot. Here is the picture again. How long will take to see the new shot? ... more   less 

Additional Information about BEST WESTERN Potomac Mills

Address: 14619 Potomac Mills Rd, Woodbridge, VA 22192-6809
Region: United States > Virginia > Prince William County > Woodbridge
Price Range: $112 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Potomac Mills 2.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Potomac Mills Hotel Woodbridge
Best Western Woodbridge
Best Western Hotel Woodbridge
Woodbridge Best Western
Hotel Style:
#2 Business Hotel in Woodbridge
#3 Romantic Hotel in Woodbridge
#3 Family Hotel in Woodbridge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Potomac Mills staff and other travellers.
4 questions
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Dolgeville, New York
Dolgeville, New York
over a year ago
Dolgeville, New York
over a year ago

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Questions? Get answers from BEST WESTERN Potomac Mills staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite. Adjoining rooms with one converted to a sitting/dining area. Economical and comfortable. 3 windows.”
 of 5 bubbles 434edg, 9 Jan 2017 | Read review
“No noise issues even though in dense, commercial area”
 of 5 bubbles MaryjanePennsylvania, 28 Dec 2016 | Read review
“Rooms near the elevator are convenient for elderly.”
 of 5 bubbles dcnop, 19 Nov 2016 | Read review
“I enjoyed the ninth floor. Very quiet.”
 of 5 bubbles robertjO2572MG, 18 Nov 2016 | Read review
“Find another hotel”
 of 5 bubbles ricd617, 3 Nov 2016 | Read review
5 of 5