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Hubby and I stayed here after driving over 14 hours and we were ready to rest. We were greeted by the friendly staff and quickly got our room. As I was getting ready for a quick shower, I turned the water on and the faucet...More
Thank Karen T
Response from Carolyn B, General Manager at Fairfield Inn & Suites WinchesterResponded 5 June 2017
Thank you for choosing our property for your lodging accommodations. I do apologize for the incident with the first guestroom (tub faucet). I'm happy to hear the staff was very apologetic and promptly took action to accommodate to your needs. I'm glad you had enjoyed...More
During the Memorial Day weekend my family and I travels back to out home town if winchester. Looked and looked for suitable lodging and due to the Cal Ripken tournament it was difficult. My wife called the hotel directly and explained we had stayed there...More
Response from Carolyn B, General Manager at Fairfield Inn & Suites WinchesterResponded 2 June 2017
Thank you for your comments with regard to your recent stay at the Fairfield Inn & Suites Winchester, VA. I am very pleased that you had a wonderful stay and you enjoyed our executive suite guestroom.
My team and I look forward to welcoming you...More
Fairfield Inns are a reliable mid-priced brand and the one in Winchester off I-81 is no exception. It features everything you expect in a Fairfield and nothing more or less. I would say that the customer service we experienced was even better than average. On...More
Response from Carolyn B, General Manager at Fairfield Inn & Suites WinchesterResponded 25 April 2017
Thank you for visiting us and taking the time to write a review about our hotel. We are glad to hear you had a good stay. We appreciate your comments about our good breakfast and fitness center. My staff and I look forward seeing you...More
I stayed at this hotel for 11 nights in March. The breakfast items are good, the usual stuff like scrambled eggs or cheese omelette, sausage or bacon. Some days with a biscuit and gravy. (biscuits are somewhat hard). There are waffle machines you make your...More
Thank Sam K
Response from Carolyn B, General Manager at Fairfield Inn & Suites WinchesterResponded 14 April 2017
Thank you for choosing the Fairfield Inn & Suites, Winchester VA for your lodging accommodations. My staff and I appreciate your kind words and we really hope to see you on your next visit.
I understand that hotels receive wear and updates are costly and take time. The test is keeping the property clean and the staff friendly which is accomplished here. I would choose this property again.More
Response from Carolyn B, General Manager at Fairfield Inn & Suites WinchesterResponded 24 February 2017
Thank you for visiting us again and for taking the time to write a review about our hotel. We appreciate your comments about our property being clean and the staff being friendly. We are glad to hear you would choose to stay at our hotel...More