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Holiday Inn Express & Suites Williamsburg

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Traveller (47)
Room & Suite (25)
Dining (3)
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Overview
  • Excellent42%
  • Very good32%
  • Average12%
  • Poor6%
  • Terrible8%
Travellers talk about
“hi express”(11 reviews)
“free breakfast”(23 reviews)
“busch gardens”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Williamsburg
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express & Suites Williamsburg
Special Offer: Book Direct and Save
Hotel deals
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Reviews (397)
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LanguageEnglish
161
128
49
26
32
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All reviewshi expressfree breakfastbusch gardensbreakfast baryogurtfitness roomrichmond roadup to datewater pressurevery nice hoteltwo queen bedscomfortable roomhot breakfastfridge and microwavethe entire stafffront desk staffgreat room
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21 - 25 of 396 reviews
Reviewed 30 August 2017 via mobile

We stayed one night instead of four. We wanted to get closer to Busch Gardens so we switched HIE hotels. The staff was friendly and helpful while we were there. David Smith a night time front desk manager was a rock star when I was...More

Thank Tricia316
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites WilliamsburgResponded 14 September 2017

Hi Tricia316, Thank you for your review and for staying at the hotel. I appreciate the kind remarks regarding the hospitality of our staff. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort...More

Reviewed 18 August 2017

This hotel is easy to find and reasonably close to tourist attractions and amenities. Had a nice welcome on arrival. We were quite early and the staff were just finishing cleaning the rooms. As we interrupted them the towels were missing but this was very...More

Thank 925KitC
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 28 August 2017

Dear 925KitC, Thank you for such a kind review of our hotel. I'm so happy to hear that you enjoyed your stay with us even with a few hiccups that were quickly fixed. We hope the next time you're in Williamsburg you will come and...More

Reviewed 10 August 2017 via mobile

We stayed here over night and found the hotel to satisfactory. The room was clean and up to date. The common areas needed vacuuming on all floors. the breakfast was out of most items and the girl was struggling to replenish.More

Thank _rjgess
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 28 August 2017

Dear _rjgess, Thank you for taking the time to review our hotel online. I will make sure to bring the hallways to our Housekeeping staffs' attention as soon as possible to ensure that we are regularly vacuuming all of our floors. I hope the next...More

Reviewed 9 August 2017

Nice Hotel BUT...the lobby smelled like "wet dog," we booked early and got a horrible rate (as I realize now), and the fridge was not cold. The front desk staff said there was no replacement for it and offered us to move rooms at 11...More

Thank clarketheshark
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 28 August 2017

Dear clarketheshark, Thank you for taking the time to review our hotel online. I apologize that our lobby had an odd odor, I will make sure that our Housekeeping staff makes sure to fix this moving forward. I will also be checking with our Maintenance...More

Reviewed 29 July 2017

good location, standard HI-Express fare really. Breakfast is exactly what you would expect, and it's not great. Room was noisy, and many kids (but it's the school holiday's so i get it), but if you are down near the end of the corridor's the fdoor...More

Thank Stuart D
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 31 July 2017

Dear Stuart D, Thank you for taking the time to review our hotel online. I'm sorry to hear that our hotel did not "WOW" you during your stay. Please call our General Manager, Richard Murphy so we can learn more from your stay and improve...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 100 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 100 - USD 229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (25)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Jennifer B
6 March 2017|
AnswerShow all 8 answers
Response from James B | Reviewed this property |
We had no issues with this hotel and would stay there again.
1
Vote
Trung N
10 April 2015|
Answer
Response from Tony_Parrow | Property representative |
Hi Trung N! I would be happy to further assist with this. Could you please email me at tparrow @ ltdhospitality . com or call me at 757-420-0900 for me to establish contact and get you exactly what you need. Thank you... More
0
Votes
Room Tips
"Rooms by the back door are not quite. They are located near the staircase and the maintenance office."
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"Go to the Holiday Inn up the road."
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"Away from hussle and bussle of restored area of city, but only a short drive to get to historical section."
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"No problem with our 1st visit."
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