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Holiday Inn Express & Suites Williamsburg

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Traveller (47)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent44%
  • Very good31%
  • Average12%
  • Poor6%
  • Terrible7%
Travellers talk about
“hi express”(11 reviews)
“free breakfast”(22 reviews)
“busch gardens”(29 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express & Suites Williamsburg
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Offers from Holiday Inn Express & Suites Williamsburg
Special Offer: Book Direct and Save
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (391)
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390 results
Traveller rating
160
124
49
26
31
Traveller type
Time of year
LanguageEnglish
160
124
49
26
31
Show reviews that mention
All reviewshi expressfree breakfastbusch gardensbreakfast baryogurtfitness roomrichmond roadup to datewater pressurevery nice hoteltwo queen bedscomfortable roomhot breakfastfridge and microwavefront desk staffthe entire staffbreakfast staff
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1 - 5 of 390 reviews
Reviewed 5 days ago

This was a great hotel convenient to Busch Gardens for Christmas Town Lights spectacular. Customer service was pleasant and helpful. They had a good free breakfast with a lot of variety. The lobby was very nicely decorated for Christmas.

Thank lwaldman2018
Hotel's Favourite
Reviewed 13 March 2018 via mobile

We recently stayed here for two nights and had two rooms. We were delayed by weather and traffic and arrived after midnight. The staff greeted me by name on arrival and got us checked in quickly. She was very friendly and helpful and the rooms...More

Thank joparksc
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 3 April 2018

Dear joparksc, Thank you for taking the time to write such a wonderful review of our hotel! I'm so happy to hear that you enjoyed your stay from start to finish. Please come back and see us again the next time you're coming to the...More

Reviewed 16 April 2018

First and last time at this hotel. Poor customer service at check in made us consider leaving. Employee could not have cared less about making us feel welcome. Room seemed like it had a whirlwind cleaning. It was short on towels and toilet paper. There...More

Thank Susan T
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites WilliamsburgResponded 4 weeks ago

Hi Susan T, Thank you so much for sharing your feedback about our hotel as we value your visit. I appreciate you choosing our hotel for your lodging needs. We always uphold the highest standards in all of our services and accommodation and I am...More

Reviewed 12 March 2018

Enjoyed our stay. Room did need some maintenance work. Room was quiet, even though we were next door to the Pump Room. Amenities were many and opened until 11 PM. Breakfast food was very good and warm.More

Thank carolef228
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 13 March 2018

Dear carolef228, Thank you for taking the time to review our hotel online. I'm happy to hear that you enjoyed your stay with us. If you could please call our General Manager, Melissa, at the hotel, so we can ensure that the maintenance work needed...More

Reviewed 8 March 2018

My husband took me for my Bday weekend in March and I absolutely loved it!! The staff was courteous and very friendly. The appearance of the hotel from the outside was beautiful. The inside was immaculate and it smelled so good. The room was a...More

Thank Triniese C
Response from Jessica S, Operations Manager at Holiday Inn Express & Suites WilliamsburgResponded 13 March 2018

Dear Triniese C, Thank you for taking the time to write such an amazing review of our hotel! I'm so happy to hear that you enjoyed your birthday weekend with us. Please come back and see us all again soon!

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
USD 84 - USD 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 84 - USD 236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Williamsburg
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (28)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Jennifer B
6 March 2017|
AnswerShow all 8 answers
Response from James B | Reviewed this property |
We had no issues with this hotel and would stay there again.
1
Vote
Trung N
10 April 2015|
Answer
Response from Tony_Parrow | Property representative |
Hi Trung N! I would be happy to further assist with this. Could you please email me at tparrow @ ltdhospitality . com or call me at 757-420-0900 for me to establish contact and get you exactly what you need. Thank you... More
0
Votes
Room Tips
"Away from hussle and bussle of restored area of city, but only a short drive to get to historical section."
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"No problem with our 1st visit."
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"The people where great."
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"there is no room service or restaurant at hotel, older hotel"
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