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SpringHill Suites Williamsburg

545 reviews
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Traveller (78)
Room & Suite (55)
Dining (11)
Overview
  • Excellent32%
  • Very good36%
  • Average19%
  • Poor8%
  • Terrible5%
Travellers talk about
“waffles”(41 reviews)
“busch gardens”(51 reviews)
“indoor pool”(37 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3.0 Star Hotel
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Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (545)Write a Review
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All reviewswafflesbusch gardensindoor poolfree breakfastthe breakfast areafood for thoughttwo queen bedssoccer tournamentnice breakfastsmall fridgespacious roomssleeper sofashort driveclean hotelnice sizehistoric sitesliving area
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21 - 25 of 542 reviews
Reviewed 29 September 2017

I'd agree with recent reviewers that the rooms at this property desperately need an update. Carpets are stained left and right; tile caulking in the bathroom needs repair; our room didn't even have a clock. The beds were soft and comfortable, but a lift of...More

1  Thank Doug H
Reviewed 17 September 2017

A few years ago, I probably wrote a review about how clean and updated I found this hotel. What a difference a few years makes. I am just leaving from a weekend stay in a sad room that I would have never expected. There are...More

1  Thank Laurie K
Response from bscheiner, Regional Operations Director at SpringHill Suites WilliamsburgResponded 18 September 2017

Thank you for taking the time to post your comments on your recent stay at the Springhill Suites. I am the Regional Director of Operations and make a point each day of reading all the guest comments from all of my hotels. Please accept my...More

Reviewed 3 September 2017

We stayed at this property with high hopes after a disappointing experience at the Residence Inn next door the night before. My husband and I are both rewards members. We stayed at the Residence on expiring points that he had, and we found the hotel...More

Thank Amy L
Response from bscheiner, Regional Vice Presidnet of Operations at SpringHill Suites WilliamsburgResponded 5 September 2017

Thank you for submitting these comments to Trip Advisor concerning your recent stay at the Springhill Suites in Williamsburg VA. I am the Regional Vice President of Operations over this hotel and daily read all the guest comments from all of my hotels. Please accept...More

Reviewed 14 August 2017 via mobile

First of all the hotel was nice but our first gripe was in our suite the pull out sofa bed was less than 6" to pass by a television cabinet to go to the bathroom, not safe. Buffet breakfast was fair. We decided to go...More

Thank jomar75
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 16 August 2017

Thank you for taking the time to submit your review of this hotel. I am the Regional Vice President of Operations over this hotel and make a point each morning of reading all guest comments from all of my hotels. I will share your comments...More

Reviewed 9 August 2017

This is a completely acceptable but instantly forgettable hotel with no glaring issues or memorable features with one exception. The suite in which my family and I stayed had two queen beds and one pull-out sofa. Unfortunately, when pulled out, the sofa bed actually blocks...More

Thank James J
Response from bscheiner, Regional Vice President of Operations at SpringHill Suites WilliamsburgResponded 11 August 2017

Dear James, Thank you for your posting concerning this hotel, I am the Regional Vice President of Operations and read all the guest comments from all of my hotels each day. I will look into your concerns on the sofa bed and the access to...More

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134567109
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
USD 77 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 77 - USD 201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (78)
Room & Suite (55)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
juliek0202
15 September 2016|
AnswerShow all 5 answers
Response from sharolyn f | Property representative |
Yes Sir............
1
Vote
MamaTrem
26 May 2016|
AnswerShow all 5 answers
Response from Marsha T | Property representative |
No it is not..
0
Votes
Gypsyfeet39
4 January 2015|
AnswerShow all 12 answers
Response from Bess A | Reviewed this property |
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There... More
1
Vote
Room Tips
"We stayed on the first floor...extremely convient!"
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"Rooms on either side of hotel would be fine. We enjoyed a junior suite located in one corner of the 3rd..."
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"Junior suites are larger and quieter."
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"Make sure that you ask for a room that is NOT above a designated public smoking area"
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