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SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
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495 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Williamsburg
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Showing 493: English reviews
Reviewed 9 May 2015 via mobile

We were here for business this past week. I'll give you a quick rundown of all the good and bad things to make this review cut and dry. Good: Very nice customer service Very clean lobby Room was very spacious and clean Pool was nice and clean Breakfast was pretty good Coffee was accessible at all times Gym was really...

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Helpful?
1Thank Bryan B
HHMLP-Mgt W, Manager at SpringHill Suites Williamsburg, responded to this review

Dear BryanB, Thank you for sharing your experience, and it is never nit picking if there is something that we are not providing our guests. I am delighted that you enjoyed your stay and appreciate your feedback! We hope you choose to stay with us whenever your travels bring you back to Williamsburg. Marsha Twiss Area General Manager

MA
Reviewed 18 April 2015 via mobile

Stayed in a corner room for 2 nights. Room was spacious but there were stains on carpet and sofa. There were several student groups staying and they were very loud. Girls up very late and being noisy and they were awake very early and yelling outside our room. I spoke to someone at the desk but they didn't seem concerned....

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1Thank vacationplannerMa
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Vacationplannermama, Thank you for sharing your experience regarding your stay. We do at times have some excited guests in our hotel and try to have them comply with the noise ordinance, Thank you for bringing this to our attention. We take matters such as this very seriously and do apologize . Please rest assured that your comments have been...

Reviewed 17 April 2015 via mobile

My family and I visited Williamsburg over Spring break. We stayed here for three nights. The staff was beyond accommodating. The room was spacious and clean. The location is excellent. I would definitely stay here again on our next visit. I highly recommend Springhill Suites.

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Helpful?
Thank Jennifer H
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear Jennifer, Thank you for sharing your experience. We appreciate your feedback and are delighted to hear that you had a great stay. I so enjoy sharing feedback with the staff and celebrating with them great feedback. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We hope that we can welcome...

High Point, North Carolina
Reviewed 10 April 2015

My family and I stayed at the SpringHill Suites in July 2014, in celebration of our 1 year wedding anniversary. Our stay was horrible: dirty room, poor customer service in front desk staff, sub-standard wifi, disruptive kids in fitness center. We spoke with the Area GM at the time and he assured us (in person and in writing) that he...

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Helpful?
1Thank April A
sharolyn f, Manager at SpringHill Suites Williamsburg, responded to this review

Dear April, I would like to apologize for the inconveniences you experienced last year and the lack of follow-up as a result of this year's managerial changes. I would appreciate the opportunity to discuss the matter with you further. I may be contacted at 757-941-3000. I look forward to speaking with you. Regards,

Syracuse
Reviewed 10 April 2015

We stayed at the SpringHill Suites over April break and we couldn't have been happier! The lobby was super clean and spacious as we walked in. This is not a giant hotel so no matter what room you have you are pretty much close to everything. The Elevators are located in the middle of the building, with stairs on either...

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Helpful?
1Thank KC11271
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear KC11271, I am so pleased you enjoyed your stay with us! I love hearing these comments and have shared your feedback with the staff, who in turn also love to hear the feedback. I am happy that your boys enjoyed the pool, and understand the restrictions with the size, but so glad they were pleased. We hope that your...

New York City, New York
Reviewed 10 April 2015

we spent two nights there. The place was nice and lean, and it comes with with free breakfast in the lobby (can be crowded in the morning). The Wi-Fi was not functional most of the time so I switched my phone to mobile.

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Thank wangster2014
Reviewed 7 April 2015

We booked our one night stay on line. We're Marriott members - traditionally try to stay within the brand and usually book rooms with appropriate space for parents and a teenage and a pre-teen kid. Our booking was for the Thursday prior to Easter weekend - right in the middle of Spring Break. When we arrived at the hotel for...

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3Thank Lissette B
HHMLP-Mgt W, General Manager at SpringHill Suites Williamsburg, responded to this review

Dear LissetteB, I am so sorry to hear of your experience here at the Springhill Suites. It certainly is not the way that we want our guests to treated. Please accept our apology for not meeting your expectations. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have...

Clarksburg, New Jersey
Reviewed 1 April 2015

The staff at the front desk was pleasant during our stay and the room was acceptable. The corner suite gives you 100 sq feet of extra space that could be used for kids in sleeping bags as it had no other use. I guess you could sleep 7 with the sofa bed. The breakfast was typical of the brand. Vat...

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Helpful?
1Thank BCM1225
HHMLP-Mgt W, Director of Sales at SpringHill Suites Williamsburg, responded to this review

Dear BCM1225, Please accept our apologies that you encountered some challanges during your stay. Your comments have been passed along to management so we can better serve our guests in the future. If you'd like to discuss further, please do not hesitate to contac us.

Baltimore, Maryland
Reviewed 25 March 2015

I booked the Springhill Suites for an early spring weekend getaway for my family. The suites are located on Richmond Road which is one of the main roads for hotels and restaurants. The hotel was clean and refreshing the moment you entered. The staff were friendly. I arrived at 11:00am and was able to get my suite without an early...

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1Thank Angela J
Hamilton, Bermuda
Reviewed 22 March 2015

I flew in quite late and didn't get into williamsburg until after midnight with the drive. I had booked a king room, got to my room and it was a double. So I was switched to the last king room, but it was a handicap accessible room, which meant the shower is the height of my stomach. The night front...

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Thank JapanKris

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 

Additional Information about SpringHill Suites Williamsburg

Address: 1644 Richmond Road, Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Price Range: $115 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Williamsburg staff and other travellers.
3 questions
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Questions? Get answers from SpringHill Suites Williamsburg staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had a corner suite was really quite”
 of 5 bubbles JamieY872, 7 Mar 2017 | Read review
“Hotel located off the main road so rooms are quiet”
 of 5 bubbles liza410, 22 Feb 2017 | Read review
“Request a room not on the first floor- too much traffic with the pool and breakfast area”
 of 5 bubbles DianaR5, 22 Aug 2016 | Read review
“If noise bothers you, the elevator is audible (we can sleep well thru anything but if you are a light sleeper, be warned)”
 of 5 bubbles gailw969, 9 Aug 2016 | Read review
“Do not get a room directly above the entrance. The entrance door is really noisy.”
 of 5 bubbles chriswW6007QS, 22 May 2016 | Read review
5 of 5