We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The hotel was clean and welcoming when we arrived and all of the staff seemed genuinely welcoming and glad we were there. The location was within walking distance of a variety of places to eat and provided easy access to the area sights.
Stayed here one night while visiting Busch Gardens. Room was clean and staff was nice. Great breakfast in the morning. After we settled in I noticed an extra room card of a different color. I tried it on my door and it worked. The key...More
Located close to lots of restaurants, shopping and all of the Williamsburg attraction. A short drive from Busch Gardens and only a couple of blocks from Movie Tavern and Ripley's Believe it or Not.
My room had a sofa w/pull-out bed, computer desk w/chair, mini-fridge,...More
My family really enjoyed our stay at this location. We were there for a few days and the staff was accommodating and helpful with some minor requests.
The lobby was fresh and new. The pool is right off of the elevator waiting area/lobby and the...More
1 Thank Anthony P
Response from HHMLP-Mgt W, General Manager at SpringHill Suites WilliamsburgResponded 1 October 2015
Dear Anthony P,
Thanks so much for sharing your experience that you had a the Springhill Suites.
Your comments have been shared with the appropriate staff, We hope that you will be joining us again soon.
Have a wonderful Day.
Oh my back! As a Platinum Elite I have slept on all the Marriott mattresses. Their's are like a concrete slab. The room was fine, clean and with a very nice refrigerator/freezer. Large sofa, and no easy chair. Large breakfast room. Good service. But would...More
Response from sharolyn f, Manager at SpringHill Suites WilliamsburgResponded 1 October 2015
I would like to take this opportunity to apologize to you for the inconvenience you experienced during your stay with us. I take comments such as this very seriously and will be looking into the matter with the management team.
Thank you for your comments...More
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There... More
Our room was perfectly clean and had a fresh smell; we were there for 3 nights. I have previously been in the hospitality business and have inspected rooms for housekeeping departments, so I tend to notice things. There was absolutely no problem with this room. Should you ever have any problems with your rooms, just let the front desk know. Most are willing to move you to another room, if one is available or take care of your concern in some manner.
Are you sure you want to delete this answer?
"We stayed on the first floor...extremely convient!"