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DoubleTree by Hilton Williamsburg

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DoubleTree by Hilton Williamsburg
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1,293 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Williamsburg
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Showing 1,289: English reviews
Charlottesville, Virginia
Reviewed 15 December 2016

Wonderful hotel for all of our family! Lots of room to run around for the littlest ones. Loved the bar and service. Shuttle service to Busch Gardens Christmastown was so helpful. Starbucks coffee shop in hotel great for early morning coffee.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank J402MVfrankl
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear J402MVfrankl, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our space, Pitchers Bar, our shuttle service to Busch Gardens, our Cafe and the service that you received. We are so glad that you and...

Reviewed 14 December 2016

GREAT hotel and fantastic location! Super place to have a conference! Friendly staff! (Cold water for a shower on 3rd floor, but the hotel was packed with many people taking a shower at the same time.) Loved the perks to being a Hilton Honors member too. But do not leave anything like a neck pillow behind. I have called since...

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Helpful?
Thank Tammy H
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Tammy H, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our amazing staff and our location. We are sorry to hear about the mishap with the neck pillow. We have been informed that one of our front desk staff...

Leonardtown, Maryland
Reviewed 11 December 2016

First time stay at this hotel. Checked into a room that smelled musty but was changed to another room as soon as I made that known. Kevin who waits at the restaurant made breakfast special by delivering food exactly as requested.

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Helpful?
Thank Sylvia23415
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Sylvia23415, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about Kevin's customer service in our restaurant during breakfast. We are happy to hear that his service was able to make up for some of the mishap with your first room....

Stafford, United States
Reviewed 11 December 2016

Staff was very accommodating and pleasant.Totally recommend this hotel for leisure visitors. Location is perfect for visitors who want local attractions nearby. Many things to do for a family outing. GO!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Anthony M
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Anthony M, Thank you for taking the time to write a review regarding your stay with us a the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about our amazing staff and our location! We are so glad you had a great stay! We hope to see you back again in the...

Hartfield, United States
Reviewed 9 December 2016

Great Room, the bed was awesome. I enjoyed the clean shower nice size and lots of hot water. The Shampoo and Soap was like a spa treatment. I thought that having the additional electrical outlets by the bed was very useful for charging our phones, etc.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank D2229LNsharonb
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear D2229LNsharonb, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 star review! Thanks for the great comments about your room, our comfortable beds, the shower, our toiletries and the additional outlets by the bed! We are so glad that you had a...

United States
Reviewed 9 December 2016

Decor is old and dirty, especially rugs in hallways and meeting rooms. Configuration of meeting spaces is awkward. There is insufficient space in hallways. I was there for a conference with about 700 participants and we constantly were getting in one another's way while moving from one meeting room to another. The auditorium has one main entrance that readily gets...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 131candacef
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 131candacef, Thank you for taking the time to write your honest feedback about your recent visit with us at the DoubleTree by Hilton Williamsburg. We are so sorry that you had a disappointing stay. Your remarks about our decor, our meeting space, the high traffic volume and the hot water issues will be passed to management. This time of...

Cary, North Carolina
Reviewed 5 December 2016 via mobile

Great location & convenient to Christmas Town. Nice clean & quiet room..carpet a little worn but ok. Love being greeted with warm chocolate chip cookies & friendly staff. Breakfast is not included on stay & we felt it was a little pricey so we didn't eat. We did love the coffee! This is a really good hotel & location...recommend it...

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Helpful?
Thank pope1128
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear pope1128, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our location to Busch Gardens, our cleanliness, our delicious DoubleTree Cookies, our amazing staff and the coffee! We are so glad that you had a good stay and we are thankful...

Roanoke, Virginia
Reviewed 5 December 2016

Water issue so no hot water for 2 mornings. Staff accommodating and apologetic but disappointed to find no hot water 2 mornings in a row. Nice location for access to Wmsburg sights. Adequate conference facilities.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank susanbD6717QW
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear susanbD6717QW, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We are sincerely sorry to hear about the hot water issue that you had during your visit. We appreciate the great remarks about our location and our conference space. If you wish to further discuss the...

Maryland
Reviewed 3 December 2016

We came to Busch gardens for the Thanksgiving weekend and it is so close to it that you do not need to stay anywhere else. We only stayed for one night. But only thing I felt was it is dated and rooms need to be refurberished. They look very old.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank AriMaryland
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear AriMaryland, Thank you for taking the time to write a review regarding your stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our location to Busch Gardens! We are so glad that you had a good stay. We will take your remarks about our rooms looking outdated to management so we can see...

Allentown, Pennsylvania
Reviewed 3 December 2016

Our family of 5 stayed here for a long weekend in Williamsburg. The hotel served as a great base location to see Jametown, Army Transportation Museum and Colonial Williamsburg. Our larger 2 Queen/1 sleeper sofa room was comfortable and clean. It was in good condition (only showing slight wear). The breakfast buffet was good, but I was glad that Hilton...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tsltrek
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear tsltrek, Thank your for taking the time to write a review regarding your stay with us as the DoubleTree by Hilton Williasmburg. We appreciate the great comments about our location to all of the wonderful attractions Williamsburg has to offer, your room and the breakfast buffet. We are so glad that you had a good visit and we look...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Road, Williamsburg, VA 23185 (Formerly Williamsburg Hotel & Conference Center)
Region: United States > Virginia > Williamsburg
Price Range: $127 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Orbitz and Jetsetter so you can book your DoubleTree by Hilton Williamsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travellers.
22 questions
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Providence, Rhode Island
over a year ago
New Bern, North Carolina
8 months ago

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Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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