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DoubleTree by Hilton Williamsburg

Doubletree.comUSD 123*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 272*
USD 123*
USD 272*
USD 123*
USD 272*
USD 123*
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DoubleTree by Hilton Williamsburg
DoubleTree by Hilton Williamsburg
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1,338 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
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Crofton, Maryland
Reviewed yesterday NEWvia mobile

I stayed here this past weekend with family for a short weekend getaway. The staff was polite and accommodating to our needs, including a slightly late check out. The room service food we ordered for dinner and breakfast was absolutely delish!! Those crab cakes hit the spot! All in all great stay. My only wish was that they allowed late...

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Helpful?
Thank Nat L
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago via mobile

My husband and I are here for our anniversary weekend. Being kids at heart, we decided to take a trip to Busch Gardens! When we arrived everyone was so friendly. Our room is nice and clean. We visited Pitchers (the restaurant inside the hotel). The bartender was very nice and attentive. We had a great time swimming in the indoor/outdoor...

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Helpful?
Thank Lily P
About Hotel's Favourite Review
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Lily P, Thank your for taking the time to write a review regarding your recent visit with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about your room, the bartender in Pitchers, our pools, the special amenity that we sent you for your anniversary and our shuttle service that...

Williamsburg, VA, United States
Reviewed yesterday NEW

The staff at Williamsburg Hilton's DoubleTree were friendly without exception and went out of their way to make our stay convenient and cost-effective. Also, they offer shuttle to Busch Gardens and the hotel is located near area attractions, like Colonial Williamsburg and Jamestown Settlement.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank samuele586
Cincinnati, Ohio
Reviewed 2 days ago NEW

We stayed here for graduation weekend. The hotel was great and clean. The staff was friendly and very helpful. We had 5 rooms and only had one problem with one. They were quick to fix it and comped a night for the issue. I would stay here again. Super close to Busch Gardens and 10 minutes from Colonial.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 333hayleyg
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear 333hayleyg, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our cleanliness, our fantastic staff, and our location to Busch Gardens and Colonial Williamsburg. We are sorry that you had a mishap with one...

Durham, North Carolina
Reviewed 3 days ago NEWvia mobile

The only real attraction to the hotel is that it happens to be in a good location - right by Busch Gardens and Colonial Williamsburg ...but the whole hotel is a bit dated and worn out. Rooms were very average. Walls and doors were thin - you could hear outside in the hall and the room nextdoor. No free breakfast....

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Helpful?
Thank adamadventures
Samantha S, Front Office Manager at DoubleTree by Hilton Williamsburg, responded to this review

Thank you for sharing your experience with us. We appreciate the feed back . I do apologize that our fitness center facilities did not meet your needs .

United States
Reviewed 6 days ago NEW

Hotel is lacking in customer service, check in and check out fine but beyond that staff not willing to go out of there way to help. Hotel had agreed to keep a cake in their refrigerator until the wedding ceremony, cake was melted when we picked it up, several other issues. Rooms were clean, location good but for the price...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V3629LDsusanw
Samantha S, Front Office Manager at DoubleTree by Hilton Williamsburg, responded to this review

We appreciate you taking the time to give us your feed back on your stay with us at the Doubletree by Hilton Williamsburg. I apologize that our staff did not provide exceptional service beyond the front desk. I am very displeased to hear that the cake was melted. We will address these service concerns with our staff as no matter...

Charlottesville, Virginia
Reviewed 1 week ago

No hot water!?!?! Yes, both Saturday and Sunday morning- no hot water. Are you kidding me? We generally love this hotel, the bar/restaurant, the Starbucks, the shuttle to Busch Gardens, the friendly staff, but this time we can't give our stay a 5 Star review. Although the front desk was kind, offering us breakfast (with the thought to then return...

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Helpful?
2Thank J402MVfrankl
Samantha S, Front Office Manager at DoubleTree by Hilton Williamsburg, responded to this review

Thank you so much for your response, I am disappointed to hear that we did not exceed your expectations this time around. Please be assured that we are working on the cause of the hot water issue an should have things resolved.

Charlottesville, VA
Reviewed 1 week ago

We were treated well at check-in, my son loved the indoor/outdoor pool- although the roof is in disrepair as there are some leaks when raining in the indoor portion of the pool. The restaurant took FOREVER for our food, and was overpriced for what you received. Service was ok, but we would rather drive elsewhere. Our room was large and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MrsCsBradley
Samantha S, Front Office Manager at DoubleTree by Hilton Williamsburg, responded to this review

Thank you for taking the time to share your experiences with us. I am pleased to hear that the staff was so friendly at the same time disappointed to hear the opposite fro m other staff members. I do apologize for the lack of empathy displayed by our staff and we will address these areas of improvements. I sincerely apologize...

Reviewed 1 week ago via mobile

Very nice hotel. We arrived late and were pleasantly surprised by the service we received from the evening receptionist, Asia. Our breakfast server was also very personable and attentive. Sorry I didn't catch her name. Would definitely come back!

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Helpful?
Thank Linda M
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear Linda M, Thank you for taking the time to write a review regarding your recent stay with us at the DoubleTree by Hilton Williamsburg. We appreciate the great comments about our fantastic team members, including Asia at the Front Desk and our breakfast servers! We are so happy that you had a good stay and we hope to see...

Sanford, United States
Reviewed 2 weeks ago

We had a excellent time staying in the Double Tree in Williamsburg Va. We did a family stay here during our tour of Colonial Williamsburg Tour. The rooms were in great care and the staff at the front desk took the time to listen to our needs.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank James K
Samantha S, Customer Service Champion at DoubleTree by Hilton Williamsburg, responded to this review

Dear James K, Thank you for taking the time to write a review regarding your recent visit with us at the DoubleTree by Hilton Williamsburg. We appreciate the 5 Star Review! Thanks for the great comments about our fantastic staff! We are so glad that you an your family had a great stay and enjoyed Colonial Williamsburg. We hope to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel Williamsburg is the closest full-service hotel to Busch Gardens Theme Park and Water Country USA, offering exciting family entertainment on your doorstep. ... more   less 

Additional Information about DoubleTree by Hilton Williamsburg

Address: 50 Kingsmill Rd, Williamsburg, VA 23185-5579 (Formerly Williamsburg Hotel & Conference Center)
Region: United States > Virginia > Williamsburg
Price Range: $138 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Williamsburg 3.5*
Number of rooms: 295
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Cancelon, Priceline, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Williamsburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Williamsburg Marriott Hotel Williamsburg
Marriott Williamsburg
Hotel Style:
#8 Business Hotel in Williamsburg
#20 Family Hotel in Williamsburg
#22 Romantic Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Williamsburg staff and other travellers.
25 questions
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Providence, Rhode Island
over a year ago
25 days ago
New Bern, North Carolina
10 months ago

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Questions? Get answers from DoubleTree by Hilton Williamsburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As mentioned, the accessible room has an accessible clothing rack. Great for wheelchair users, not so good for people with long dresses.”
jenniferpS5220DR, 1 May 2017 | Read review
“become a member of Hilton honors program....also enjoy the cookies, they are delicious”
Duke_Fairfax, 14 Apr 2017 | Read review
“Choose another more honest customer focused hotel.”
760drewc, 21 Mar 2017 | Read review
“Try to make a deal for suit at normal room rate otherwise keep going.”
docr190, 2 Mar 2017 | Read review
“Some rooms have balconies”
McAir, 13 Feb 2017 | Read review
5 of 5
Doubletree.com
USD 123* /night
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Prices are for 1 room, 2 adults
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