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Traveller (48)
Room & Suite (27)
Dining (7)
Overview
  • Excellent29%
  • Very good42%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“cracker barrel”(31 reviews)
“golden corral”(26 reviews)
“waffles”(36 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
Filter reviews
366 results
Traveller rating
110
145
63
25
23
Traveller type
Time of year
LanguageEnglish
110
145
63
25
23
Show reviews that mention
All reviewscracker barrelgolden corralwafflesroom was cleancolonial williamsburgindoor poolfront desk staffcontinental breakfastlight sleeperthe breakfast areawould stay here againnice breakfastcomfort innclose to busch gardensup to datecoffee makerrichmond road
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1 - 5 of 366 reviews
Reviewed 6 days ago

Room fixtures need upgrading. Maid service was lacking. Bathroom vanity actually fell apart on it's own during second night. Breakfast was better than expected. Front desk staff was efficient and personable.More

Thank Tommy M
Response from Andre H, Front Office Manager at Sleep InnResponded 5 days ago

Dear Tommy M, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and...More

Reviewed 1 week ago via mobile

Well the price is okay for the room but we were not well welcomed. And it is important too, to have a good and cheerful welcome. The breakfast is not exceptional but okay. It is not expensive, but it doesn’t mean that you have to...More

Thank lax_marie_
Response from Andre H, Front Office Manager at Sleep InnResponded 1 week ago

Dear lax_marie, Thank you for taking the time to review our hotel. Are you sure you have the correct hotel? In Williamsburg, we are known for providing world class hospitality. I'm sorry this was not reflected during your stay here. I wish you the best...More

Reviewed 3 weeks ago

I booked this hotel because it was close to Water Country. The hotel was very nice and clean. The beds were comfortable. They had a free hot breakfast which was outstanding. Mike was at the front desk and very polite and nice. We felt like...More

Thank Debsdonkey
Response from Andre H, Front Office Manager at Sleep InnResponded 3 weeks ago

Dear Debsdonkey, We are so happy to hear you enjoyed your stay here at The Sleep Inn. Thank you for taking the time out to review our hotel. We hope to see you again when you visit the area. I will be sure to inform...More

Reviewed 4 weeks ago

We checked in and decided to go and get dinner. The next morning we noticed that a new pair of shoes had been stolen out of our suitcase. We spoke with the manager and he gave us a discount on our bill for the price...More

Thank sa71669
Response from Veer V, Manager at Sleep InnResponded 4 weeks ago

Dear sa71669, We take this issue very seriously and we have conducted an internal investigation and found no wrongdoing on behalf our staff. We are sorry your vacation was ruined because of this unfortunate incident, We understand that monetary resolution does not make up for...More

Reviewed 26 June 2018

My wife and two children stopped here on our way to the Outer Banks, driving from Kentucky. We arrived shortly after 10pm and were warmly greeted by Andre (nicely done). Unfortunately, when we arrived in our room (#219) it was very damp -- so much...More

Thank TravelinManDan
Response from Veer V, Manager at Sleep InnResponded 29 June 2018

Dear TravelinManDan, Thank you for taking the time out to review our hotel. With the multitude of lodging options in the Williamsburg area, we are happy you chose our hotel. If you are ever in the area again, we would love it if you gave...More

View more reviews
About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 67 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 67 - USD 142 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Photos
Traveller (48)
Room & Suite (27)
Dining (7)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ashley R
4 September 2016|
AnswerShow all 6 answers
Response from Tyler L | Reviewed this property |
They had a very good breakfast! It included waffles, fried potatoes, sausage and ham, eggs, different types of breads, bagels and donuts. They also had cereal, fruit, and yogurt. For drink they offered orange juice, apple... More
0
Votes
mountinman1
11 July 2016|
AnswerShow all 6 answers
Response from Tyler L | Reviewed this property |
They had a very nice quiet place to set right next to the lobby as well as an outdoor seating are right outside the front doors.
1
Vote
Room Tips
"Don't stay there!!!"
Read review
"If you stay in room 219, check the humidity and A/C before you unpack your things."
Read review
"201!! Close to the breakfast area and elevator!"
Read review
"Ask for top floor"
Read review
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