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BEST WESTERN PLUS Historic Area Inn

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BEST WESTERN PLUS Historic Area Inn
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860 Reviews from our TripAdvisor Community

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Showing 845: English reviews
Locust, United States
Reviewed 22 September 2015

Traveling with my family we had many options to choose from the Best Western name stood out from past experiences we were not disappointed An excellent place to stay I would highly recommend them ton anyone

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1Thank Sean M
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We always strive to provide a great guest experience and it is nice to hear that we hit that mark for you! We hope to see you again on your next visit to the Williamsburg area! Maris Pantoja Front Office Manager

dover, United States
Reviewed 21 September 2015

very nice hotel good location,staff very helpful,room clean,bed comfortable,have stayed here many times and never had any problems,also had very good cookies on desk at check in very nice snack after long drive,will stay again when in area

Review collected in partnership with Best Western
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1Thank Larry M
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for letting us know about your visit! It is wonderful to hear that you continue to enjoy your stays with us. We always love to hear that our staff, service and value keep bringing guests back to stay with us. Thanks again and we hope to see you soon! Maris Pantoja Front Office Manager

Palmyra, United States
Reviewed 21 September 2015

Hotel staff was great! So friendly and helpful! Coffee and fresh cookies were a great plus! Pool and fitness area looked great even though we didn't get a chance to enjoy them. Room was clean. Overall very good experience and I would stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Jennifer S
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you so much for sharing about your stay! We are pleased to hear that you enjoyed all the we have to offer at our property. Thanks again and we hope to see you again soon! Maris Pantoja Front Office Manager

salzburg
Reviewed 19 September 2015

Being overall satisfied with Best Western hotels, we looked forward to stay in a B.W. "PLUS". This recent experience has, however, not met our expectations. While we got an excellent price/value deal, we nevertheless have been disappointed about the poor overall shape the hotel is in. Very nice impression from the outside (flowers, trees, etc.) and OK lobby; the rooms...

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Helpful?
Thank franzsalzburg
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing your review! Sorry that we did not meet your expectations during your stay. We are currently working on updating and renovating the property with some exciting changes in store for 2016! We hope that the value and our pleasant staff bring you back to see us again! Maris Pantoja Front Office Manager

Waco, Texas, United States
Reviewed 12 September 2015

My only complaint is that the mattress was uncomfortable. The staff are very friendly and helpful. The breakfast is similar to other "full" breakfasts. The pool was a welcoming relief after a day of touring the Historic Triangle.

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Helpful?
Thank Kenneth R
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for letting us know about your visit! We are sorry that the mattresses were not to your satisfaction. If you did not report this to the front desk, please contact me at mpantoja@carltonhospitality.com with your name as well as the room you stayed in. We would like to make sure that the issue is looked into and ensure...

Newport News, Virginia
Reviewed 10 September 2015

My family and I spent four days at this hotel. My son and I experienced allergy and asthma attacks from the AC filter clogged with filth, I had to set the thermistat at 58 to get the room 74.Pictures missing off the walls, had to fight with the front desk for pillows needed for the pull outbed, as well for...

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Helpful?
Thank Eliz J
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We are deeply sorry that your stay with us was a disappointment. We take all guest comments and concerns very seriously and will be addressing the appropriate departments to ensure these issues are resolved. We always strive to set a high bar of satisfaction for our guests during their stay and apologize for...

Keyport, United States
Reviewed 3 September 2015

The only issue is the AC was not that cool at all and was hot the 3 days I was here I did report the issue in the morning of the next day after check in and they said they would send someone to look at it but when came back there was no change at all. it seemed the...

Review collected in partnership with Best Western
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Helpful?
1Thank John Z
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We are sorry to hear that there were room issues during your stay, but it is good to know that our staff was friendly and accommodating during your stay. We did have the issue looked into and fixed, so we greatly appreciate you letting us know about it. We hope to see you...

Rochester, New York
Reviewed 30 August 2015

This hotel was in a great location in Williamsburg. It was easily accessible to restaurants, shopping, Busch Gardens, and the College of William and Mary. The staff was always very friendly and helpful and they offered several breakfast options.

Review collected in partnership with Best Western
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Helpful?
Thank Mary W
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you so much for sharing about your stay! We always strive to provide a great guest experience with a warm and welcoming staff. It is rewarding to know that we hit that mark for you during your stay. Thanks again and we hope to see you again soon! Maris Pantoja Front Office Manager

Marlton, NJ, United States
Reviewed 30 August 2015

We came to go to Busch Gardens and Colonial Williamsburg. This hotel is located perfectly for these two sites. The room rate is very good. The hotel offers spacious rooms with queen beds which is great for a family of 4 (which we are).

Review collected in partnership with Best Western
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Thank Drew D
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for sharing about your stay! We are glad that your family was able to enjoy all that Williamsburg has to offer from our great location. We hope to see you again on your next visit to the area! Maris Pantoja Front Office Manager

Somers Point
Reviewed 28 August 2015

we are frequent visitors to Williamsburg and this was our first time at this Best Western hotel..... we had our 2 grand children with us and the hotel was perfewct for us.....breakfast was great and the hotel was very clean.....we will stay there again on our next visit

Review collected in partnership with Best Western
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Helpful?
Thank willie1942
Alexis W, Front Office Manager at BEST WESTERN PLUS Historic Area Inn, responded to this review

Thank you for letting us know about your stay! It is great to hear that you and your family enjoyed your time with us here in Williamsburg. We hope to see you again soon! Maris Pantoja Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the center of Williamsburg. The hotel is within walking distance to several restaurants. All rooms come with a microwave and refrigerator. Continental breakfast is included. ... more   less 

Additional Information about BEST WESTERN PLUS Historic Area Inn

Address: 201 Bypass Rd., Williamsburg, VA 23185
Region: United States > Virginia > Williamsburg
Price Range: $87 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Historic Area Inn 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Best Western Historic Area Hotel Williamsburg
Best Western Williamsburg
Waller Mills Inn
Williamsburg Best Western
Waller Mill Inn Williamsburg Va
Hotel Style:
#3 Best Value Hotel in Williamsburg
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Historic Area Inn staff and other travellers.
6 questions
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Questions? Get answers from BEST WESTERN PLUS Historic Area Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor has been updated”
 of 5 bubbles tinashenzhen, 28 Dec 2016 | Read review
“The back side was very quiet”
 of 5 bubbles Chuck8700, 16 Dec 2016 | Read review
“We booked this hotel with a package from Busch Gardens. It was the most economical way to go.”
 of 5 bubbles silvercometgirl, 5 Oct 2016 | Read review
“I think it would be quiet whichever room you are allocated.”
 of 5 bubbles stokerej, 13 Sep 2016 | Read review
“Ask for a recently renovated room. Get a room far away from the lobby and elevators.”
  • Large bathroom for wheelchair access but it's in terrible condition.
  • The closet was off-putting.
  • The fridge cabinet was rotting.
  • Close up of the rotting fridge cabinet.
  • Copious dust on top of the door handle.
  • Rusty fixtures.
  • Fixtures were ready to fall out of the wall.
 of 5 bubbles O4564GOjamesm, 31 Aug 2016 | Read review
5 of 5