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Turtle Cay Resort

414 reviews
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Traveller (130)
Room & Suite (44)
Pool & Beach (17)
Overview
  • Excellent35%
  • Very good30%
  • Average15%
  • Poor13%
  • Terrible7%
Travellers talk about
“full kitchen”(45 reviews)
“pool area”(39 reviews)
“washer and dryer”(25 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (414)Write a Review
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All reviewsfull kitchenpool areawasher and dryeracross the streetgas fireplaceunderground parkingliving roomtime shareone bedroom unitjacuzzi tubbeach quartersthird floordiamond resortnice resortlarge bathroomoff seasonrecommend this resort
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11 - 15 of 409 reviews
Reviewed 20 November 2017 via mobile

If you're looking for a nice hotel room, I think you'll be pleasantly pleased. If you're an Interval traveler and frequent resorts, I think you'll be disappointed. Its the nicest hotel room I've ever stayed in, but just an average resort. The full kitchen is...More

1  Thank MamaspoonDiane
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Dear MamaspoonDiane, Thank you for your feedback! Glad you enjoyed the room. Our apologies that our resort did not meet your full expectations. Let us know how we can improve your experience with your next visit. See you again soon Regards Joan

Reviewed 5 November 2017 via mobile

Staff very friendly,helpful and upbeat.When you walk in the sitting area has comfort all around you😉 Activities daily for you or the Kiddo's. The main 🌞pool wasn't very heat and the fixed it right away!! Love the 2spas,palm 🌴🌴trees,2 heated pools withe the water fall...More

1  Thank Shawn H
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Thank you for your feedback! Glad you enjoyed! I am also happy that my staff were friendly and upbeat! See you again soon Regards Joan

Reviewed 1 November 2017

Beautiful 1 bedroom suite with great view of the ocean from wrap-around balcony...easy in-out parking in underground garage. Friendly and helpful staff. Unit is clean and kitchen is equipped enough fo us to cook meals.

Thank PTgolfer
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Dear PTgolfer, Thank you for your feedback! Glad you enjoyed! I love that you found our staff Friendly and Helpful Hoping we will see you again soon Regards Joan

Reviewed 30 October 2017

We've been to VA Beach a few times, and have to say that our stay at Turtle Cay was quite enjoyable. The accommodations were clean and spacious, with full kitchen, large bathroom, in-suite laundry, and king bed. The odd part was that you walk into...More

1  Thank Lorie G
Response from Joan W, General Manager at Turtle Cay ResortResponded 15 December 2017

Thank you for your feedback! Glad you enjoyed! Let us know what we can improve on for your next visit See you again soon Regards Joan

Reviewed 27 October 2017

If you are looking for a place to relax and unwind this is it . The staff is great and the resort is very clean ,the rooms are comfortable .This was a time share exchange for us and we loved it ,we been to V.B...More

1  Thank Skip J
Response from Joan W, Manager at Turtle Cay ResortResponded 15 December 2017

Thank you for your feedback! Glad you enjoyed! See you again soon Regards Joan

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Concierge
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Free Parking
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Heated pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
USD 75 - USD 425 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 75 - USD 425 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (130)
Room & Suite (44)
Pool & Beach (17)
Dining (1)
Questions & Answers
Ask a question
Brandi S
21 April 2017|
AnswerShow all 2 answers
Response from Diamond R | Property representative |
Hello Brandi S, Our one and two bedrooms have jetted tubs. If you would like to request an oceanfront, you may call our front desk directly at 757.437.5565. We hope this was of assistance, and we wish you safe travels.
1
Vote
Tammy C
Hi Latasha, I just read your review about Turtle Cay Resort and how another person was given the key to enter your room while vacationing there. From reading your review, I have noticed that this incident with you occurred almost a year ago. We just visited Turtle Cay last week, April 12th, 2017, and the exact same thing happened to us. I urge you to let the BBB and the corporate office for Diamond know about your experience. How horrible if someone had attacked you, or my family was hurt due to the negligence of this hotel assigning keys to other individuals occupied rooms. I have also contacted the VA Beach Health dept as the cleanliness, or lack there of in this hotel is atrocious. I travel all around the world have stayed in many 5 star resorts all the way to one room hostels in Amsterdam. This is by far the worst resort ever, and everyone's safety is apparently at risk here!
18 April 2017|
Answer
Response from Jennifer M | Reviewed this property |
I stayed at turtle cay in November 2016, we didn't have an issue with anyone coming in that I know of. We kept the locks on and chain when we were there. They do have younger ppl at the frontdesk, so it might be easy to... More
0
Votes
Jenna I
7 January 2017|
AnswerShow all 11 answers
Response from AeroMammaKin | Reviewed this property |
No. But there are some within a short walk/drive
0
Votes
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Room Tips
"Ask for a room with the bed near the courtyard."
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"Away from the elevator and steps"
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"Your GPS is not going to get to this location."
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"best rooms have a balcony overlooking the pool area"
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