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Turtle Cay Resort

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Turtle Cay Resort
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369 Reviews from our TripAdvisor Community

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Showing 365: English reviews
Saint Georges, Canada
Reviewed 17 October 2016

Room was amazing. The penthouse, room 402 was very spacious. Thank you Sarah from the front desk. Her service and calm with peole waiting to check-in was outstanding. The Resort was short staffed because of Hurricane Matthew but she handled everything with patience and great professionnalism.Turtle Cay is lucky to have a employee like her. They could have a few...

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Thank Darodrigue
Chicago, Illinois
Reviewed 28 September 2016

As previously noted, this resort was recently acquired by Diamond, and is not one of their best properties. The staff, however, was top-notch and very attentive. We had some issues, and maintenance was there in no time at all. That said, our unit definitely had issues with the electrical system, and I noticed that many of the light switches did...

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1Thank Carole0113
Newark
Reviewed 7 September 2016 via mobile

Even though this resort doesn't sit on the oceanfront, it is a great place to stay. Family friendly atmosphere, clean rooms and friendly staff. The pool was the focal point which is a great attractions to all. Highly recommended.

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Thank Gina G
Palm Harbor, Florida, United States
Reviewed 6 September 2016 via mobile

Only stayed one night, but this is the real thing. Across the street from the boardwalk, and close to lots of restaurants ( try Waterman's--it excellent) Desk staff was very friendly and helpful. Our studio room was spacious and very clean. The shower is worth noting -- an experience in itself! 2 pools and a jacuzzi. Would certainly return for...

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2Thank Rick S
Alexandria, Virginia
Reviewed 22 August 2016

Our family wanted a resort weekend away from home but what we got for our just shy of $1000 for two nights was a noisy, dirty, run down suite with bugs, Attached pics of front door that dead bold wouldn't lock, and jury rigged latch, frayed carpet, bathroom molding separation from wall and pullout couch rusted mattress. This place is...

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2Thank Piercym1
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are very sorry to read this and would appreciate an opportunity to look further in your comments. We apologise for any dissatisfaction you may have experienced! Lynette Fournier General Manager

Reviewed 19 August 2016 via mobile

We love Turtle Cay and have been coming here for years! Probably the best part is having a full kitchen and washer/dryer. My kids (10, 8) love the two pools here and the ocean is just across the street so it's easy to treck everything to be beach. The hotel also has two jacuzzi hot tubs near the pools outside....

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3Thank 413phylf
Ligonier PA
Reviewed 15 August 2016

This was our tenth stay here, the first one under Vegas-based Diamond Resorts, who bought out local developers Gold Key. All of the differences were negative. Other vacationers have noted that TC needs updating, and they are right, though I will give credit for moving to glass-top stoves.. But housekeeping was nearly non-existent; we got our room serviced once over...

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Thank Dukesnyder
Diamond R, General Manager at Turtle Cay Resort, responded to this review

We are sorry to read we appear to have let ourselves down as far as certain aspects of your stay are concerned and we will address this with the team. Please note that adapted apartments are available on request and we do have a team in place who are able to offer assistance at the time of booking assuring all...

Maryland, United States
Reviewed 13 August 2016

My dad owns a time share at this resort, and invites the family down every July. It is nothing fancy, but the pool is nice and spacious, and the game room is nice for the kids. There is a lot though that needs to be done by you. We don't rely heavily on house cleaning and we bring our own...

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Thank Bonnie A
Reviewed 11 August 2016

VERY UPSET WITH THEIR SEVICE, especially this year!! I've reserved a room clearing 1day before in advance and it took 24 hrs+ 5time calls to be done with it. There is no any apologetic words back.!!!!

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2Thank Chu-Lin T
Chesapeake, Virginia
Reviewed 31 July 2016

Absolutely loved this resort. Stayed there 1 week in July. Turtle Cay has something for everyone. Clean specious rooms. Fantastic swim area. Loved the yoga class on the beach. Location is perfect with live music and favorite restaurant across the street. Highly recommend for families and individuals.

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Thank PastFutureTraveler

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Sit back, relax and enjoy a suite that feels more like home than it does a hotel room. Each of Turtle Cay's suites features thoughtful touches such as high ceilings, oversized bathrooms with jetted tubs, and a cozy gas fireplace. In addition to comfortable, home-like accommodations and amenities, our suites include extended-stay necessities like well-equipped kitchens and kitchenettes, washer and dryers in suites, and complimentary coffee and tea. ... more   less 

Additional Information about Turtle Cay Resort

Address: 600 Atlantic Ave, Virginia Beach, VA 23451-3524
Region: United States > Virginia > Virginia Beach
Price Range: $151 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Turtle Cay Resort 2.5*
Number of rooms: 124
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Also Known As:
Turtle Cay Hotel Virginia Beach
Turtle Cay Virginia Beach
Virginia Beach Turtle Cay
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Cay Resort staff and other travellers.
17 questions
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Questions? Get answers from Turtle Cay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from Pacific Ave. or all you'll hear is traffic all night long”
 of 5 bubbles tgstro, 21 Jan 2017 | Read review
“The room son the end are always nice and a balcony over looking the pool area”
 of 5 bubbles Buzboy, 12 Jan 2017 | Read review
“away from 7th street, the garbage pickup was outside of our 2nd floor”
 of 5 bubbles A8779IJjenniferm, 26 Nov 2016 | Read review
“pool views”
 of 5 bubbles Darodrigue, 16 Oct 2016 | Read review
“There's only one elevator, so you might want to request a room nearby if climbing steps is difficult”
 of 5 bubbles Dukesnyder, 14 Aug 2016 | Read review
5 of 5