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August 25, 2018 we stayed at the Red Roof Inn Virginia Beach - Norfolk Airport. It was getting late and we were driving all day. We stopped at a couple of nearby places that were booked. We spotted the Red Roof Inn. We were charged...More
Thank Debbie F
Response from Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk AirportResponded 3 weeks ago
Thank you for staying with us and we are sorry that you did not want to pay the rate that you paid but they are our weekend rates all summer long and we did not just charge you that much because of the demand for...More
I'm a truck driver and when I come to town I always stay at the red roof on Northampton Blvd. When I check in Das or Ambrit always greet me with a smile and great customer service. They always give me a very clean and...More
Response from Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk AirportResponded 31 July 2018
we will like to thank the guest for their review and we will make sure that we share this with the staff and we hope that you will continue to stay with us and that we will continue to give you the best customer service...More
This is a nice hotel, price is reasonable, rooms are good quality. Was in a western facing room and the sun baked the room all afternoon, so maybe some upgraded windows or heat blocking window tint. Ac could barley keep up. Overall though, would recommend...More
Thank Kevin Z
Response from Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk AirportResponded 12 July 2018
we will like to thank the guest for there survey and we are glad that you enjoyed your time here with us and we look forward to seeing you again in the near future.
We chose this property as it was close to the airport and was the “best” price available. Room was clean, but someone had turned the a/c off, so the room was quite warm when we checked in. The a/c eventually caught up and did an...More
Thank Stephen R
Response from Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk AirportResponded 2 July 2018
we like to take this time to tell you thank you for choosing us and we are more than delighted that you enjoyed yourself here and we look forward to seeing you again in the near future!!
I do not recommend this hotel because there was no warm water to take a shower in the morning ! We complained about it they said they would call maintenance.
Maintenance was called and still no hot water a while later.
I decided to wash...More
Response from Rajul B, Director of Sales at Red Roof Inn Virginia Beach - Norfolk AirportResponded 29 May 2018
we do not have any reports of this incident happening here at this location however, we do have another Red Roof Inn here in VA. Beach and maybe this happen at that location but if it did we will like for the guest to give...More