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All reviewspancake machinefront deskfree breakfastyogurtbalcony doorstandard roomindoor poolocean viewacross the streetrooms face the oceanhot tuboff seasonbeach frontbeds were comfortablelate checkthe breakfast areafamily vacation
Came down to visit family. This was the first time we decided to give HIE a try. Can't see coming back anytime soon.
Stains all over the carpet, random cup still on the balcony, mold in the curtain just to name a few.
1 Thank Wrigley13
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Virginia Beach OceanfrontResponded 9 October 2017
Thank you for staying with us and for leaving a review. I am happy that your breakfast experience went well.
On the other hand, it is regrettable that you were not able to fully enjoy your stay with us due to the condition...More
We have been coming to VA Beach for years now as part of our Anniversary... we stayed here 2 years ago and did not have a positive experience. Last year we stayed at another hotel chain. This year we came back to HIE in hopes...More
1 Thank Michael D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Virginia Beach OceanfrontResponded 7 October 2017
Hi Michael D,
Thanks for taking the time to leave a thorough account of your stay. I'm sorry to hear that you were letdown by the accommodations provided. The inconvenience caused by the room's overall upkeep and cleanliness, as detailed in your review, are not...More
We had planned to spend the 3 day weekend on Virginia Beach, I booked through IHG, and had peace of mind the I used the hotel App.
Things didn't work out as planned and we found it would be more prudent to stay close to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Virginia Beach OceanfrontResponded 4 October 2017
Thank you for taking the time to write a review about your stay with us. We regret to know that issues you had with the charge. Reviews like yours are very valuable as they enable us to target areas we need to improve...More
Friendly staff. Great beach views. Descent breakfast. Weak eater flow from shower. Need to update outlets to accept usb chargers. Double queen room needs a better plan for nightstand. Only one stand plan ahead who's phone stays by bed.
Awesome room, pools were perfect for all the grandkids. The Square Whale Bar was perfect for our needs. On site, ocean view, outdoors with a roof, food was great. Steps right onto the boardwalk. AC in both the bedroom and the living room area. The...More