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Comfort Inn & Suites

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Comfort Inn & Suites
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Reviewed 28 September 2016 via mobile

Husband, daughter, and I stayed here for 4 days after PCSing from half way across the world. Our experience with this hotel was horrible. Housekeeping did not clean at all during the four days we were there. The trash was taken out once, and we made several trips to front desk for towels because they were never replaced. My SHOES...

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Helpful?
Thank Raych W
Becky K, General Manager at Comfort Inn & Suites, responded to this review

We strive to make all of our guests have a great experience, But I see we fell short with yours. I will definitely take your issues and discuss this with my housekeeping staff. In the mean time I will try to see if we can locate your shoes. Have a wonderful day! And thank you again!

Thaxton, Virginia
Reviewed 16 September 2016

Review collected in partnership with Amoma.com
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1Thank Timothy H T
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Campbell, New York
Reviewed 8 September 2016

The staff was very friendly and helpful.Hotel is centrally located on board walk so the distance to entertainment is not too far. There is two separate sleeping areas in the room and it is equipped with a fridge and microwave. The room was clean with no hotel odor. Very nice place to stay.

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Helpful?
1Thank winnie20ta
Becky K, General Manager at Comfort Inn & Suites, responded to this review

I think you have us confused with the hotel on the beach. We are about 20 minutes away from the Boardwalk.

Reviewed 25 August 2016 via mobile

We stayed for three nights (me and my two twentyish kids) . The location is great however , they don't tell you that parking is only for one car per room (we had to use public parking for the other car) . Check - in staff was amazing and overworked (one staff at the desk when everyone was checking in)...

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Helpful?
1Thank lauriejuju50
Becky K, General Manager at Comfort Inn & Suites, responded to this review

I think you have us confused with the hotel at the beach.

Hillside, New Jersey
Reviewed 24 August 2016

This hotel used to be my go to hotel when visiting Virginia Beach. When driving north from North Carolina, my wife decided to stay here for an overnight. Check in was simple. However, when we got to our room, we found we had no water. I called the front desk and was told, "Oh yeah, they are working on it....

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1Thank jferro439
Becky K, General Manager at Comfort Inn & Suites, responded to this review

This situation has already been handled internally

Oley, Pennsylvania
Reviewed 20 August 2016

My daughter and I were in Virginia Beach for the Level 9 Gymnastics National Championships that she was competing in. We arrived earlier than expected and thought we would see if we could check in early. The Front Office Manager, Robert Estrella, meet us at the desk and we explained that we knew we were early for check-in but wanted...

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Helpful?
1Thank Disney4ever86
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you! We look forward to seeing you again!

Atlantic Beach, North Carolina
Reviewed 19 August 2016

A friend and I were in Va. Beach for a conference and made reservations to stay Fri August 12th and 13th, looking forward to being able to swim in the indoor pool. The pool was not open due to some issue with the filters...It was obviously in poor condition as it was full of algae when we arrived and the...

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Helpful?
Thank 383Patti
Becky K, General Manager at Comfort Inn & Suites, responded to this review

I am very sorry for your inconvenience! I will look into this issue for you. We did have hot water issues and I am very pleased to say they are resolved. Thank you again.

Reviewed 4 August 2016 via mobile

This is what i liked the rooms was clean and cool when i arrived beds was comfortable plenty of pillows large sized tv coffee maker in room microwave and more hot breakfast was great for us on a budget

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Thank dawn c
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback.

Reviewed 19 July 2016

Pretty much what I would expect for the price. Room was clean and housekeeping staff was very friendly. Furniture was a little dated but bed was comfortable. Breakfast area can get crowded at certain times but food was good overall. The staff at the front desk was not very attentive and was nowhere to be found several times when I...

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Helpful?
Thank Ian L
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review our hotel. We appreciate your feedback. And I will look into the issues you brought to my attention. Thank you again

Watertown, Massachusetts
Reviewed 19 July 2016 via mobile

Its a ok hotel Need some tlc in bathroom. I guess the bathroom above my room had a leak and came thru the ceiling and peeling the popcorn. They never fixed!!!! Good breakfast A/C air filter very dirty, surprise a/c was working good

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Helpful?
1Thank caxoeiro
Becky K, General Manager at Comfort Inn & Suites, responded to this review

Thank you for reviewing our hotel. I will look into the issues you have brought to my attention. Thank you again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Comfort Inn & Suites

Address: 5808 Burton Station Rd, Virginia Beach, VA 23455-3606
Region: United States > Virginia > Virginia Beach
Price Range: $95 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 67
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Also Known As:
Country Inn And Suites Norfolk Airport South
Country Inn & Suites Norfolk Airport South Hotel Virginia Beach
Hotel Style:
#8 Best Value Hotel in Virginia Beach
#14 Family Hotel in Virginia Beach
#26 Business Hotel in Virginia Beach
#29 Romantic Hotel in Virginia Beach
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware of the garbage trucks doing their pick-ups at 4:30 AM”
 of 5 bubbles acnc, 29 Dec 2016 | Read review
“Don't stay there”
 of 5 bubbles MelQ3, 24 Nov 2016 | Read review
“Avoid Room 208 if you want to see out the windows!”
 of 5 bubbles garyX_11, 3 Oct 2016 | Read review
“Stay away.”
 of 5 bubbles jferro439, 23 Aug 2016 | Read review
“the suites are very nice”
 of 5 bubbles Disney4ever86, 19 Aug 2016 | Read review
5 of 5